Sonos controller problem on iOS 9.3.5

One certain way to avoid the update chaos is to just switch off all sonos devices, sell if possible, and switch to another user-friendly system.

Something which you refuse to do, even after your frequent and repeated complaints. So despite the fact you pimp the long extinct Squeezebox every chance you can, it seems you just can't give up on Sonos.

I never mentioned the other system - you did! Thanks.

My complaints are frequent because Sonos presents these updates without warning. I don't need recently played - so why must I update?

So why don’t you just limit the functionality for old controllers like iPad and iPhones. All we need is basic functionality !! Or do you have a secret agreement with Apple to force user to upgrade the hardware ?? The sensible way to treat you customers is to let them choose if and when they want to upgrade their systems. ??

They have done this, but they can't do it forever. Controllers in the past have had limited functions with some older mobile OS versions. For instance, 10.0:

https://www.sonos.com/en-us/software/release/10-0

Operating systems iOS 9 and Android 4.4 are now partially supported by the Sonos App. Devices running iOS 9 or Android 4.4 can still browse, search and play music using this version of the Sonos app. Less common tasks like adding new speakers, modifying music services, or setting up a new Sonos system require Android 5.0 or higher, or iOS 10 or higher.

It seems there was a big cutoff for this particular release, because there are no older OS versions that are partially supported.

My complaints are frequent because Sonos presents these updates without warning. I don't need recently played - so why must I update?

Once again - YOU DON'T HAVE TO UPDATE!!!!!!!

There was guy here who kept his system at 4.0 for years. Nothing forced him to update, and nothing is forcing you.

Argh. If I don’t add new speakers and other equipment or need truetone and other stuff my system would be perfectly fine with version 9xx of the firmware and controller for iOS 9.3.5 for example.. I have payed for the hardware so I should have the choice to upgrade firmware and controller etc. Or NOT. It doesn’t say on the box that the system will only function for xx software releases. What happens when Sonos add some crazy feature that my play 1 doesn’t support ? Do I have to throw it out !? I really don’t care about the new features. My system performed fine in October So please let me have the option to downgrade to that combination of firmware and controller versions. !!

My complaints are frequent because Sonos presents these updates without warning. I don't need recently played - so why must I update?

Once again - YOU DON'T HAVE TO UPDATE!!!!!!!

There was guy here who kept his system at 4.0 for years. Nothing forced him to update, and nothing is forcing you.

So why can't I switch off the blasted Update Icon/item ?

So why can't I switch off the blasted Update Icon/item ?

You can't because Sonos wants you to update. If it bothers you so much that you have to get rid of it, that's your problem. I suggest a nice cup of chamomile.

Or a bottle of mother's ruin? More my taste, these days 😃

This is pathetic. We have ipad minis in all rooms and installed them in the walls. They are NOT THAT OLD!! They are all running 9.3.5 and Sonos is telling us we need to replace all of them? Not good PR.

One certain way to avoid the update chaos is to just switch off all sonos devices, sell if possible, and switch to another user-friendly system.

That's a bit over reaction lol . Less dramatic way is to segregate your system similar to the people running the cr100. Details are in this thread https://en.community.sonos.com/controllers-software-228995/save-the-cr100-6800510/index1.html

Or just embrace the updates, buy new hardware regularly (new phone and iPad (pro) every year or two) .


Ridiculous answer. not everybody can just buy new technology, and why should they if it still works perfectly in all other aspects. there should be an older version available that does work with older devices

My iPads stopped working yesterday with Sonos, bit of a bummer as I have a few around the house for automation all nicely dressed in Launchport charging shells. Went to eBay this morning and picked up some used Mini 2's to fix the issue. To be honest my Mini's were dead slow and sometimes almost useless running iOs 9.