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Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16931 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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    351 replies

    soveryfaraway
    Enthusiast II
    September 14, 2016
    But wait - there's more. There are some of the faithful that have supported Sonos by recommending the systems and installing them for customers in good faith. The customers buy expectations and the the rug is yanked out from under them, and they don't call Sonos (a lot are actually non-techie types). That puts the professional installers out on a limb as well. Sonos is protected legally in the most part from mice print, but again they have perhaps alienated a substantial portion of business.

    So, we should all understand from what Sonos reps have said that 6.4 is good for the Sonos world? I think that in the long run it will be their demise.
    Quocunque Jeceris Stabit
    Chromatic Producer I
    September 14, 2016
    I cannot understand why older firmwares cannot be provided for download so that we can stop the relentless need to upgrade the software to new functionality we neither need or want and controller hardware that seems to be constantly becoming obsolescent ?

    I am going to be a dinosaur and say I would have been happy to remain with the old "blue" controller.

    I had a SqueezePlayer system years ago and that went down a similar path to Sonos with constant updates making it less usable and more and more unreliable.

    All I want it to do is play the music I owned on CD. I have never asked for anything else.
    busy trying to edit the queue
    September 14, 2016
    If you want Sonos to function exactly like a CD player then I'd have thought that was actually easier now isn't it?
    Chromatic Producer I
    September 14, 2016
    If you want Sonos to function exactly like a CD player then I'd have thought that was actually easier now isn't it?

    What I meant was that I, like many others ripped our music collections to a NAS from CD and bought Sonos because it was the best system for playing tracks or whole albums reliably without the need for constantly changing discs, but the I'm sure you knew that and were just being flippant.

    All I want to do is to play tracks in the order I set them in and be able to add tracks whenever the mood takes me - exactly what Sonos used to do.

    If I could have my old firmware I could still do just that even with my new PLAY1S AND 5S. I could also still use my CR100s, iPAD1 and fourth generation iPOD Touch.

    SONOS could continue whatever path it wished to go down but I would not be compelled to follow.

    After all not of us want to shout at our speakers to make them play the next track. If I start shouting out "Alexa do this or do that" the wife will think she had been replaced.
    busy trying to edit the queue
    Contributor I
    September 14, 2016
    Just want to chime in here that wiping out the queue is ridiculous. One of the perks of Sonos software has been its ability to centralize music sources both from an indexing and search perspective, but also from this queue. (New release idea: Let us make playlists from the central Sonos index!)
    The Sonos queue history has saved my butt many times when needing a track ID and the title wasn't available elsewhere (e.g., Spotify or Soundcloud play history). Please bring this back!!!!
    Contributor I
    September 14, 2016
    Also, one other travesty I just noticed..... Apologies if this has been mentioned already elsewhere....

    If I start a Spotify playlist from my iPhone on Sonos, and then open my Mac laptop to work and flip to my desktop app controller, the queue is not on the Mac. I can't see what's next. I have to use my iPhone to manage the queue.

    I thought the point of Sonos was seamless management across devices.....(and users)

    ARGH
    jgatie
    September 14, 2016
    Trinity,

    I'm not seeing the same. Granted I have a PC, but I can't see where such basic functionality could make it past beta. You should probably submit a diagnostic.
    September 14, 2016
    If you want Sonos to function exactly like a CD player then I'd have thought that was actually easier now isn't it?

    What I meant was that I, like many others ripped our music collections to a NAS from CD and bought Sonos because it was the best system for playing tracks or whole albums reliably without the need for constantly changing discs, but the I'm sure you knew that and were just being flippant.


    No, I was being completely serious. A CD player plays one album at a time, either from start to finish or shuffled. Either option seems to be a one click option now from the album menu from what little I've looked at the system since the update.

    Incidentally does anyone know what the recent 6.4.1 update added/changed?
    Chris
    Lead Maestro
    September 14, 2016
    Looks like some minor bug fixes with .1. It seems they fixed the arrow icons to right of search works now. Previously it didn't respond to click properly.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    soveryfaraway
    Enthusiast II
    September 14, 2016
    6.4.1 cleaned up the msgbox queue warnings a little bit. Haven't found much else so far, but quite honestly I have been using the PC controller far more than the iOS since 6.4.
    Quocunque Jeceris Stabit