SONOS are you reading this? Please put the controller queue function back how it was!

... and there are users who like the new method. Probably ones that own a couple speakers and use the controller by themselves. Somehow their voice was heard over many others as we just need to better understand the controller and get used to it 😞

As I've been told many times

This software update is a disaster. Far too easy for the queue list to get wiped out. AWFUL. Please revert to the old behaviour. This is the first time I have every complained.

Ryan can you confirm on behalf of Sonos??? Are you guys trying to annoy the hell of us for "strategic reasons"???

I'm pretty sure this is rhetorical but I'd be happy to deny it on behalf of Sonos. I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.

This was in testing for a long time, and we even made a change in the middle of the public beta in response to the feedback received. We're still gathering feedback and will continue to look at the best ways to improve Sonos in the future.

I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.

I think that may be the problem. "Those used to some of the most popular music playing software out there" are listening to music on their phone using ear buds. They are not "Listening Out Loud".

I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.

Based on your comment it seems you think your customers are a bunch of facking idiots who can't use two systems or include a checkbox to include a choice between the two? FFS Sonos, you are "Better Than This." Better together failure.

I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.

Based on your comment it seems you think your customers are a bunch of facking idiots who can't use two systems or include a checkbox to include a choice between the two? FFS Sonos, you are "Better Than This." Better together failure.

My apologies if that's what you got out of my comment. It absolutely wasn't my intent, or that of the development team.

I hear McDonald's is still popular. This might be the Sonos Big Mac attack. I hope In And Out and Five Guys don't start serving Quarter Pounder clones.

I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.

Very interesting to here that confirmed by a Sonos rep as many have suspected that the company may have been trying to align with the queuing approach of some other popular suspects. I am a bit put off by that because I do find it inconsistent with the "You are better than this" message. Sonos was "better than that" and decided to join the crowd. It was one of the areas that I thought Sonos was a step above.

For example I still cannot understand how a one tap on a song could warrant adding an entire album including songs before the one I tapped. Don't get me wrong there are things I like. I like the ability to tap on the play button on a playlist or album tile and it starts immediately. I would prefer if it just added it to the end of the queue and started playing immediately however.

When I bought into Sonos, I bought the lot - hardware and software, both presumably because I had expectations out of reviews etc out of past experience. It's like, for example, I read about a Mac and wanted a Mac, bought it, and down the road somewhere they changed the UI to Windows. And the best they can say is that they wanted to make the hardware easier to use for the masses by running a simple system. It is a company that sold a product that relies on software and now they are strangling my usage of it by their marketeers.

Yeah, I read the simplistic reviews offering ballyhoo for the Great Sonos upgrade and that will make marketing heads fatter. But the Great Sonos is selling whoppers at the expense of a substantial and loyal customer base that they hung out to dry in favor of $$$. That's all it really is, and if you read any hooey from Sonos reps or reviews that deny this, it is just spin trying to avoid the facts of what has happened to thousands of loyal buyers/supporters. They sold the fan base that MADE them able to have the $$$ to do this down the river, Shame on the greed. It will surely come around.

And all of us sit here typing on their website wanting them to throw us a bone. Sad, eh?