SONOS are you reading this? Please put the controller queue function back how it was!

I agree that the new update is a disaster - we have been loving Sonos and selling it to our friends since 2006, and our house has 7 Sonos player units. I read somewhere that the old functionality is all there, just hidden. Is that true? (If so, it is well hidden.) Simple question - if I am playing a song or an album, and I found another song or album that I want to play NEXT, after this song or album finishes, which happens all the time, how do I do that? Thanks.

Tap the three dots to the right of the song/album listing. The old menu choices are there.

Tap the three dots to the right of the song/album listing. The old menu choices are there.Many times I find myself missing the three dots and the current song gets interrupted right away... lately i've been using tap and hold to get to the menu... not sure if its available in all the scenarios, but I find it more reliable in my case (I have a phone with a 4" screen size)... anyway, just another option until we get the option to change the default behavior (hopefully)

Or maybe you could tap your heels together 3 times and say "there's no place like home, there's no place like home..."
None of these convoluted work arounds are really satisfactory. Sonos needs to rethink what they are trying to do with the queue.

Tap n hold works for me. Or the three dots. I use an iPad to control so it's probably easier than a phone.

I know I'm late to the party on this topic but have to add my frustration to this new functionality.

It sucks !

I've had my Sonos gear for several years now and love(d) it but after using it recently its really annoying how it now handles adding tracks or entire albums to the queue.

If I tap a track from an album or a playlist it plays it straight away and replaces the queue with the rest of the album/playlist and if it's just that track on the album the queue gets replaced with just one track.

I also keep getting "the queue has been edited. Playing this will replace the queue ?"

I don't want my queue replaced. I just want a track added to the queue and played.

If you tap a track I want a pop up a menu asking what to do - play now, play next, add to end of queue.

And why cant we just have back the option to "add all tracks from this album"

Come on Sonos admit you got it wrong on this one and sort it out please !

Heavy investment in the system with a 10 room setup. Mostly very happy with it and to laud it to others.... until now!

Totally echo the reply above me. Sonos... you took a system that was intuitive without instructions and buggered it up. Seriously, replacing the entire queue when clicking a single song?!!! What stupid focus group told you to do that? The ones that actually USE the system? I doubt it.

Please put back the 'Add to end of queue' as the default feature (which is how jukeboxes should always work) or at least allow us to select an option as to what we want the default to be (and stick the remainder of the options under the ...) Seriously, you could stack as many options as you want under the ... - play now, play next, add all from here to queue, with a minimum of coding and support most desires.

If I could backout to before this "brilliant" (sarcasm fully intended) feature was included, I would, but a new Sonos purchase FORCES you to update.

Well I have tried to get used to the new way of selecting music but I have to say that I still hate it. I am using my Sonos less and less as time goes by. If Sonos do not get back to to a consistent method of playing music then it will start to gather dust... might not even make a loss if I decide to sell with the recent price rise coming into force. ?

For me this is the typical "let's break what works and fix what no one asked to fix" approach seen so often these days just so that it looks like the dev team is constantly working on something. Same shite happened to the Spotify app in which they keep moving buttons and functions around, same shite happened to most apps done by Microsoft. Let people get used to something for a few years and then whack them in the head with changes so they have to unlearn everything they learned so far, only to do the same in a few years.

The main thing that bugs me with this (and "bugs" is an understatement of the century as I'm willing to sell the Sonos and move to something else because of this change) is that it's simply against common sense. You used to be able to tap a song and it would play but also add itself to the end of the queue, now you tap and it replaces the entire queue with whatever list you found the song on. Where's the logic in that? I sort of understand the logic behind replacing the queue if you hit "Play" on a playlist, but not on a single bloody song. Assuming that if I tap a song I'd want to listen to the entire album is going too far, but perhaps acceptable if the album would add itself to the end of the queue (still not the action most people would assign to tapping a song to play). Making the same assumption and at the same time deleting the entire queue is not only too far, but plain stupid and annoying at the same time.

Anyone else figured out if it's doable to roll back to before 6.4?

T.

I signed up for this forum just to make sure they see another disgruntled customer. #BringBackTheQueSonos TWEET THEM!!