Contributor I

SONOS are you reading this? Please put the controller queue function back how it was!

Forum|Forum|10 years ago
September 12, 2016
351 replies
16931 views

I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.

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Chris

Lead Maestro

We all hope but no signs yet.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

J

James33708

Lyricist I

How has this not been fixed yet.... Unreal.

jgatie

How has this not been fixed yet.... Unreal.

Sonos has never said they are going to "fix" anything. Indeed, they designed it this way. You and I may not like that fact, but thinking it is "unreal" that they haven't fixed something which works as designed is stretching logic.

J

James33708

Lyricist I

How has this not been fixed yet.... Unreal.

Sonos has never said they are going to "fix" anything. Indeed, they designed it this way. You and I may not like that fact, but thinking it is "unreal" that they haven't fixed something which works as designed is stretching logic.

I totally understand it was designed this way but I can't believe with such an active topic and so many people disgruntled they can't script a simple check box solution for those of us who don't want to replace the queue.

jgatie

I totally understand it was designed this way but I can't believe with such an active topic and so many people disgruntled they can't script a simple check box solution for those of us who don't want to replace the queue.

Some believe it will be. Personally, I think Sonos is trying hard to mimic the single user apps, and has abandoned the queue in order to look more like them, regardless of how awkwardly this translates to a multi-room, multi-user environment. Pure speculation here, but I also think this was not driven by engineering, but by marketing, in an overall redesign of their goals. Which is also why I believe we aren't going to see a fix.

M

Mauri

Lyricist II

I totally understand it was designed this way but I can't believe with such an active topic and so many people disgruntled they can't script a simple check box solution for those of us who don't want to replace the queue.

Some believe it will be. Personally, I think Sonos is trying hard to mimic the single user apps, and has abandoned the queue in order to look more like them, regardless of how awkwardly this translates to a multi-room, multi-user environment. Pure speculation here, but I also think this was not driven by engineering, but by marketing, in an overall redesign of their goals. Which is also why I believe we aren't going to see a fix.

Why would they try to mimic an inferior product? to become more appealing to a larger consumer base that will eventually end up preferring future products from the likes of Google/Apple/Amazon leaving everybody here empty handed?... this is all going BlackBerry... I hope they stop it now before its too late... Sonos, please, add the checkbox while there's time and keep it on track...

jgatie

Why would they try to mimic an inferior product? to become more appealing to a larger consumer base that will eventually end up preferring future products from the likes of Google/Apple/Amazon leaving everybody here empty handed?... this is all going BlackBerry... I hope they stop it now before its too late... Sonos, please, add the checkbox while there's time and keep it on track...

I'm not saying I agree with them, I'm only trying to understand why it was done.

Chris

Lead Maestro

Yea your preaching to the choir here ... but as jgatie said it isn't a fix. It would now be classified as an added feature unfortunately. I don't think anyone who spends time here has expected to see anything until after betas for alexa integration make there way through first part of year (if they ever back away from from stance of not allowing user customization - which they have given no indication of becoming more flexible on). I'm personally not very hopeful and think it is a big mistake Sonos is making not looking at some type of party mode. Parties and people over is a major source of Sonos word of mouth. And users becoming less prone to sharing the controller with others cuts back on this promotion.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

M

Mauri

Lyricist II

And users becoming less prone to sharing the controller with others cuts back on this promotion.

not sure what you mean here... as far as I know, I can't choose not to share the controller, as most my friends have my wifi credentials, the rest is just a stop by the app store... thing is, before I was quite proud of showing my set-up to my friends and letting them play all they want with it, now not so much...
Is there any official way to complain? (in such a way that increases the chances of somebody with decision-making power actually reading it?)

Chris

Lead Maestro

I said users less prone to sharing I didn't say you couldn't share. Your agreeing with what I just said - your less prone to sharing.

You could call and complain I guess. Other then that this thread is probably the official complaint thread.

Ryan should be subscribed to it and I guess report to development every so often the general feedback.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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