SONOS are you reading this? Please put the controller queue function back how it was!

I just got back into town and really hate how easily a queue can now be obliterated. My queue is constantly evolving and to be told to save it often only adds to my frustration.

If I'm forced to live with the queue as it is now I just ask that Sonos simply add a "Confirmation" option in the settings before the queue is replaced. It's fine if by default there is no confirmation as long as I can adjust a setting to add that layer of protection.

Supposedly the next update to version 7 fixes a lot with the queue.

All I have seen about 7 is Spotify stuff. If the queue is fixed in version 7, then they should be letting all of the unhappy folks know.

Can I just add to the voices here requesting that Sonos revert back to the way the queue used to operate.

I hate the touch to play option and many other people who have used my controllers have also got caught out with wiping a queue or adding an entire albulm when not required.

It is very counterintuitive and I do hope they at least provide an option in future software to allow user to customise these queue behaviour options to keep all users happy.

We hope so

I have frankly abandoned the Sonos controller for SonoPad and SonPhone. By now means perfect controllers but they did an excellent job of provide customization options to users. So I know Donis can do it too. But their controller changes irritates me too much. I honestly have it a fair try for a while. But sorry, I HATE IT!!!!

My Sonos experience is now a poor one. I loved it so much at a friends house eight years ago, I bought one and apart from the odd friend that got it wrong initially pressing 'play now' instead of 'add to queue' social gatherings were fun and easy to manage in getting a good experience and mix of music without any major hiccups and I could easily leave my guests, even those with little to no experience of the app, to make varied choices. Now, with this horrible update, I have to hover and babysit each guest otherwise each night degenerates into a poor experience of cancelled queues usually after guests have spent a long time choosing, by one I can't even say careless press, because it's so easy to select the whole album and to bin the queue or at least have the frankly annoying and unnecessary step of skipping each album track to regain the queued items. Seriously Sonos? This app has ruined your legacy, and after 7 years of enjoyable experiences, it has made me look at alternatives because the app is so awful. Did I mention how poor the app is? Because it's bad, it stinks. Thanks for nothing Sonos, I used to praise your product to my friends, now I slag it off. Poor, bad, and avoidable. All down to a crappy software update making it unusable. What were you thinking when you green lighted this piece of junk? It's like you've got an F1 car and given it pram wheels.. Roll the update back boys because you broke what didn't need fixing. If there's a competitor reading this I don't care if your hardware isn't a formula 1 car like the Sonos, just as long as your app doesn't suck like this mess that Sonos have vomited on my iPad, reply with your product name and I'll flog this sadly useless hardware on eBay whilst there are enough people out there who still think it's good..

Just wanted to add another small voice to this topic - we used the queue all the time, HATE the way it works now - making playlists is a bit laborious, being able to play the queue back round a few times (and decide if you like a few songs before you playlist them) was great. Sonos, please make it right. Thanks.

Forget their controller if the queue is super important to you. Use SonoPad and SonoPhone. Again these have their limitations like no universal search etc. But I opted to live with those limitations rather than this downgrade update. I gave it a try but could take it no more.

Please tell us when you are planning to make the old queue function available again. Unhappy customer. I am considering switching to another system now.......

Just adding my two cents. The new queue replace functionality is a bad idea. It unnecessarily replaces functionality that was intuitive and worked well. Seriously, how did anyone in charge of user experience decided that this would be a GOOD idea? People don't want their queues replaced at the touch of a button, warning or no. Add my vote to restoring the old functionality as this change is a disaster.