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Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16933 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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    351 replies

    Renowned Enthusiast II
    October 30, 2016

    And the update is how old? A few months?
    Which applied to the situation THEN. The situation NOW is different. RTFM still applies. NOTHING has changed there.
    The other difference is between a knee jerk rant (RTFM) because something is different and a measured, considered calm opinion after using the system.


    I had been using the new release for months during the beta by the time you posted your first decidedly condescending RTFM. So I was more than capable of giving a measured, considered, calm opinion. I said it then, and I still say it now; you can take your FM and stick it where the sun don't shine. It has no bearing on the like or dislike anyone has for this release. Time to spit the binky, BoB. It's worn quite thin. Find a new shtick.


    Guys I really don't know why you waste a single ounce of energy to respond to that individual. I realized a long tome ago that it makes no sense. Some ppl just aspire to annoy. My advice.......IGNORE COMPLETELY!!!
    (1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
    Lyricist III
    October 31, 2016
    SO frustrating; having entire albums added to the queue when one song was wanted. Cutting off existing song when something was lightly touched by accident. I would much rather have the old system back, or at least a slightly cumbersome "Confirmation" pop-up asking if I meant to do whatever the hell Sonos is going to do to me. At least I can stab at the NO.
    Chromatic Producer I
    October 31, 2016
    243 posts and no response from Sonos?
    busy trying to edit the queue
    Contributor I
    November 1, 2016
    Can we not just be given a option to either start playing a track immediately, or to give the old options? This would have made the most sense.
    Chris
    Lead Maestro
    November 1, 2016
    If the queue is "edited" I have never understood why the dumb pop up message. Why not just give the queue options as normal.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    dgtlhybrd
    Contributor I
    November 4, 2016
    I have to DIVE for my phone now when a new person tries to add a song to the queue - I came back here hoping that there was some sort of resolution. I am honestly really surprised. I was very happy with my system until the update that broke it. Can we just get a legacy rollback?

    I wouldnt be great if someone makes some sort of 3rd party replacement for the actual player itself. I think ive lost like 8-10 playlists now due to this new change.
    BCM
    November 4, 2016
    Supposedly the next update to version 7 fixes a lot with the queue.
    Local Superstar
    November 4, 2016
    Supposedly the next update to version 7 fixes a lot with the queue.Really? Such as?
    Chris
    Lead Maestro
    November 4, 2016
    Really? Haven't heard even a whisper myself that they have been listening regarding the queue issue at all.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    November 4, 2016
    dgtlhybrd - there are alternate Sonos controllers available such as Sonos Phone that don't have the issue with the new official controller. The only negative with those is that you don't get the universal search of services (you have to go into each service like the old days to look for a song).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)