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User695950
Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16933 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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      351 replies

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      BoredofBalham
      Prodigy II
      October 27, 2016
      There were complaints during beta but Jose were for the most part ignored (except for adding play now back - which actually made things worse unintentionally).

      I don't know if Sonos is ever going to respond to the issues. They don't have a great track record when it comes to customization allowances for customers. It's kinda a take it or leave it approach.

      Having used the new controller for some time now it is fine when t comes to a single user. The changes do make playing songs faster if your just a single user of the system. Problem is this is a multi user system. The new version fails when it comes to using in a multiuser environment. They need to look at providing some type of party mode to protect the queue when there are multiple users of the system. This isn't a new request. Even before these changes not having a party mode was an issue. What they need is a way so a controller can activate Parry mode. Once party mode activated only that controller can group rooms change volume or manipulate override the queue. Not simple but what Sonos needs to secure its place as not just a system for individuals but the ultimate system for parties and groups.

      An excellent suggestion. There is, to my mind, an actual need for such a function now.
      BoredofBalham
      Prodigy II
      October 27, 2016
      Please Put back the option to add individual songs to the queue. I hate the fact it adds entire playlists or album a that you have selected an individual song from. It has spoiled Sonos for me and if not fixed I will look at moving from Sonos!

      It never went away. It only moved to the three dots at the side. As the screens you flipped through following the update described the changes to you.
      The function of the three dots has now changed in all appearances of them.
      jgatie
      jgatie
      October 27, 2016
      An excellent suggestion. There is, to my mind, an actual need for such a function now.

      It's been suggested dozens of times before, both in this and the beta testing thread. Ironically, the suggestion most often came from the people you've been yelling "RTFM!" at for the last few months. :rolleyes
      upstatemike
      October 27, 2016
      To play an inividiual song instead of clicking on the song click on the ... to the right of the song. Not saying good method but that is the way currently have to do it.

      They probably should have reversed that and buried the "select a whole album" under the three dots.
      Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
        MoodyMan
        Lyricist III
        October 30, 2016
        Very frustraing change. The only reason I left my Sonos system on 24-7 was to preserve the queue that I'd built up over weeks and months of listening. Shouldn't really need to post on an internet forum to find out how to play and entire album without it destroying my queue but if anyone could let me know how to do this it would be much appreciated. Thank you.
        BarryM
        BarryM
        October 30, 2016
        Shouldn't really need to post on an internet forum to find out how to play and entire album without it destroying my queue but if anyone could let me know how to do this it would be much appreciated.
        If the queue is exhausted (ie. it has completed playing all of the prior contents), you have to press the 3 dots (or the down arrow on the DCR), and use Add To End of Queue, and then scroll back through the queue, until you find the first track of the new album. Then you simply tap on, or double click, that track.

        Sonos call this new feature "Listening out loud just got easier."
        BoredofBalham
        Prodigy II
        October 30, 2016
        An excellent suggestion. There is, to my mind, an actual need for such a function now.

        It's been suggested dozens of times before, both in this and the beta testing thread. Ironically, the suggestion most often came from the people you've been yelling "RTFM!" at for the last few months. :rolleyes

        And the update is how old? A few months?
        Which applied to the situation THEN. The situation NOW is different. RTFM still applies. NOTHING has changed there.
        The other difference is between a knee jerk rant (RTFM) because something is different and a measured, considered calm opinion after using the system.
        BoredofBalham
        Prodigy II
        October 30, 2016
        Very frustraing change. The only reason I left my Sonos system on 24-7 was to preserve the queue that I'd built up over weeks and months of listening. Shouldn't really need to post on an internet forum to find out how to play and entire album without it destroying my queue but if anyone could let me know how to do this it would be much appreciated. Thank you.

        If you mean not deleting your queue.
        The three dots at the top right of the album give you the options to play now, play next, add to end which inserts the album into your queue either now, next or at the end.
        Chris
        Chris
        Lead Maestro
        October 30, 2016
        I don't need to RTFM and used it enough all along to give an informed opinion of the pittfalls of the current release.
        Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
        jgatie
        jgatie
        October 30, 2016

        And the update is how old? A few months?
        Which applied to the situation THEN. The situation NOW is different. RTFM still applies. NOTHING has changed there.
        The other difference is between a knee jerk rant (RTFM) because something is different and a measured, considered calm opinion after using the system.

        I had been using the new release for months during the beta by the time you posted your first decidedly condescending RTFM. So I was more than capable of giving a measured, considered, calm opinion. I said it then, and I still say it now; you can take your FM and stick it where the sun don't shine. It has no bearing on the like or dislike anyone has for this release. Time to spit the binky, BoB. It's worn quite thin. Find a new shtick.
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