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Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16933 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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    351 replies

    Prodigy II
    September 29, 2016
    "I have to admit, that personally I’m a huge fan of “tap to play”. Maybe I’m just simple minded – just playing a single album is all a need

    BoredofBalham- I read that too. Perhaps you didn't read further down in the Sonopad blog (http://sonopad.de/tap-to-play-or-keeping-the-queue-sonopad-lets-you-choose/) where it states:

    "You now can choose between “Play (Replace Queue)” and “Play (Keep Queue)” here. The latter one works as you have been used to with the older Sonos Controller. The item is put to the end of the queue, but starts to play instantly."

    Sonopad now leaves the choice up to us *regardless* of Sonopad developer preferences on a personal level. I would hope that whenever possible software developers would provide choices that make all customers happy. It's obviously been disappointing to many of us that Sonos 6.4 eliminated the ability to choose "Play (Keep Queue)" completely.


    Joe, I did read the whole page. Those options, and more, have now moved to the three dots at the side on Sonos instead of being part of the title tap. The functionality is still there. It's just moved. I can play now by tapping the album or add by tapping the three dots.
    Prodigy II
    September 29, 2016
    I play entire albums all the time. I used to just search for an album, choose it, and hit "Play all" at the top of the album listing that showed up. I could string together album after album like that if I wanted to. It was easy, intuitive, and non-destructive. What I have no use for is to search for a particular song and have whatever album the version of that song was on play from that track onward while simultaneously loading the previous songs into the queue and replacing all the other tracks/albums I've already loaded, all via one tap.

    The three dots on the right at the top of the album allow everything you want to do as far as I can see.
    jgatie
    September 29, 2016


    The three dots on the right at the top of the album allow everything you want to do as far as I can see.


    I never said differently. But then again, you could do "Play from here" in the previous incantations of the app, though it took a few more clicks (kind of like my preferred actions now). So if being able to do what you could before is the sole argument, you should have no reason to prefer the current implementation over the old.

    And hey, at least the old way didn't default to destruction of the queue.
    Lyricist III
    September 30, 2016

    The three dots on the right at the top of the album allow everything you want to do as far as I can see.


    The three dots disappointedly does not do everything I want. I want the selection to be both played and also added at the end of the queue (rather than added to the middle of the queue). Sonopad's "Play (Keep Queue)" does this while Sonos has removed this capability with the 6.4 upgrade. If you don't care about the queue, Sonos works great, but unfortunately for those of us who use the queue regularly especially to relisten to previously selected albums in complete order from the queue, Sonos has essentially cut our legs off.
    Contributor I
    September 30, 2016
    Just adding my voice to this. The 6.4 update is hoorendous. The main reason I went with Sonos was the fact that it gave a context menu when tapping a song or an Album. This new tap to play is utterly rubbish for all of the reasons others have commented in this thread. Please give me a way to turn this functionality off or go back to previous firmware versions.

    Just to rub salt in the wound, app now takes longer to load and find my system than it used to, making the total time to launch the app and play a song longer than it was before the update. So, not only have Sonos not achieved their stated goal of the update "quicker access to your music" they have also messed up the functionality that so many of us know and love. Completely illogical.

    Sort it out Sonos FFS.
    Prodigy II
    September 30, 2016


    The three dots on the right at the top of the album allow everything you want to do as far as I can see.


    I never said differently. But then again, you could do "Play from here" in the previous incantations of the app, though it took a few more clicks (kind of like my preferred actions now). So if being able to do what you could before is the sole argument, you should have no reason to prefer the current implementation over the old.

    And hey, at least the old way didn't default to destruction of the queue.


    I prefer the one touch to load and play a queue or album from the selected place - a boon for compilations, classical and opera.
    I could do everything the old way, except one touch list selection, and that extra functionality I like. I can continue to do whatever i did in the old way too if I wish, except that do so has now moved to the three dots which I think is more rational amd intuitive - which, of course, depends upon where intuitive starts.

    I see no diminution of functionality.
    Prodigy II
    September 30, 2016

    The three dots on the right at the top of the album allow everything you want to do as far as I can see.


    The three dots disappointedly does not do everything I want. I want the selection to be both played and also added at the end of the queue (rather than added to the middle of the queue). Sonopad's "Play (Keep Queue)" does this while Sonos has removed this capability with the 6.4 upgrade. If you don't care about the queue, Sonos works great, but unfortunately for those of us who use the queue regularly especially to relisten to previously selected albums in complete order from the queue, Sonos has essentially cut our legs off.


    If it did that before then that is a diminution of functionality. I must admit I never came across that in the old way likely as I select music for my queue differently.
    I now use the queue slightly differently to utilise the changes. I love the queue concept.
    jgatie
    September 30, 2016

    I prefer the one touch to load and play a queue or album from the selected place - a boon for compilations, classical and opera.
    I could do everything the old way, except one touch list selection, and that extra functionality I like. I can continue to do whatever i did in the old way too if I wish, except that do so has now moved to the three dots which I think is more rational amd intuitive - which, of course, depends upon where intuitive starts.

    I see no diminution of functionality.


    As I said, you have been discounting everybody else's opinion because "you can do everything you could do before". If that is all it takes to discount one's dislike, then you really have no right to prefer the current function over the old. Yet you do prefer the current functionality, which makes the critique that "you can do everything you could do before" both self-serving and incredibly hypocritical (not to mention completely useless to your argument).

    I used to be able to one-touch add tracks, albums, playlists, etc. to the queue, now it takes multiple clicks, and the default action makes it easy to destroy the queue. Yet you see no diminution of functionality; being able to one touch list selection is a plus for you, but more clicks and the possibility to destroy the queue is not a minus for me because I "can do everything you could do before"? Do you see the hypocrisy yet?
    Enthusiast II
    September 30, 2016
    If you read any posts from BoredofBalham on other threads then you will realise that he/she is just trying to bait you. Just ignore them and let's continue with the constructive conversation on the problem that the long term users are facing with the latest update where our way of using the app has been changed. I've had Sonos for about 9 years and am not happy with the change. If this is the future for Sonos then I hope they either address this in the next update keeping functionality for both types of user or quite simply release 6.3 as a separate app for downloading for the classic users. If this is the future then I will probably start to look at what else is out there in the market.
    Lyricist I
    September 30, 2016
    I agree. I loved the old queue. Now if I want to queue up more than 2 tracks it doesn't work, it adds a whole album/playlist between the first 2 tracks (play next) and the third which the only option is to add to end of queue. I hate it. What is the benefit? I just don't see it.