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Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16933 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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    351 replies

    Lyricist I
    September 30, 2016
    I don't mind the one touch so much, but please include the "add to queue" as well so we don't have to have an entire album/ playlist added.
    Lyricist I
    October 1, 2016
    I want the old que version back
    Contributor I
    October 6, 2016
    I want to say that the notion of having your Sonos perform as a CD player isn't that bad. I actually like it!!! BUT, with the advent of techology surely there is a way to allow users APP BEHAVIOR OPTIONS. And how much memory would it require to just auto-save a queue, say, the most recent one(!) so everyone who lost theirs wouldn't be so ticked now. I did lose mine and it's annoying to have to go back to a saved version and rebuild, especially finding all the dang kids songs I had stuck in the middle.

    It's not a bad idea here. One annoying feature of the old controller was that you couldn't just pick one song and get continuous music, because it played and went to the end of the queue. That's wasn't so good always having to pick more songs to play afterward or going in and editing the queue by moving the current last track before some others where you wanted it to pick up. So in one regard I consider this better. I think with one touch it should immediately start playing, and then maybe a box could pop up (after playback has started- no delay) asking if the user wants to add only that track to the queue, the whole album (perhaps just starting with the selected track), or even to playback the album outside the queue without adding all tracks to it, etc. Then, EVEN BETTER, give the user an option to make one of those choices the default behavior. ...something like that. Then also have Sonos keep a list of at least the last few hundred played tracks or so regardless.

    Yes, no one is differentiating lists from queues anymore.

    I mean for this to be positive feedback about this new playback idea, but don't see why it has to be one without the other. And for crying out loud, don't surprisingly delete everyone's queues with probably a thousand songs in them each without warning. I have to admit that was a HUGE blunder.

    I'd probably care a little more but my queue got wiped out by power outage a couple weeks ago anyway. (Another reason to just auto-save current queue... is memory really so limited?)
    Prodigy II
    October 6, 2016

    I prefer the one touch to load and play a queue or album from the selected place - a boon for compilations, classical and opera.
    I could do everything the old way, except one touch list selection, and that extra functionality I like. I can continue to do whatever i did in the old way too if I wish, except that do so has now moved to the three dots which I think is more rational amd intuitive - which, of course, depends upon where intuitive starts.

    I see no diminution of functionality.


    As I said, you have been discounting everybody else's opinion because "you can do everything you could do before". If that is all it takes to discount one's dislike, then you really have no right to prefer the current function over the old. Yet you do prefer the current functionality, which makes the critique that "you can do everything you could do before" both self-serving and incredibly hypocritical (not to mention completely useless to your argument).

    I used to be able to one-touch add tracks, albums, playlists, etc. to the queue, now it takes multiple clicks, and the default action makes it easy to destroy the queue. Yet you see no diminution of functionality; being able to one touch list selection is a plus for you, but more clicks and the possibility to destroy the queue is not a minus for me because I "can do everything you could do before"? Do you see the hypocrisy yet?


    No I don't. At all. Remember it's my opinion. That you can state why you do not like the new way, many others do not, there is just a bland statement of do not like it with no reasons given. Do you agree with that? Your past posts would disagree very much with reaction to changes or "functions" that are not available .That is the hypocrisy in action.
    My opinion is you can still do the same things as before. Your example still states that you can still do the same things as before. Only it's done differently.
    I do not discount others opinion at all. I do discount a blank don't like it as it lends nothing to the discussion - which mostly excludes from the whining mass.
    So far, all I read is things have changed. Big moan. That someone may not like the changes does not actually make their viewpoint hypocritical despite their best efforts but it does vehemently discount any other opinion. Which is hypocritical.
    Prodigy II
    October 6, 2016
    If you read any posts from BoredofBalham on other threads then you will realise that he/she is just trying to bait you. Just ignore them and let's continue with the constructive conversation on the problem that the long term users are facing with the latest update where our way of using the app has been changed. I've had Sonos for about 9 years and am not happy with the change. If this is the future for Sonos then I hope they either address this in the next update keeping functionality for both types of user or quite simply release 6.3 as a separate app for downloading for the classic users. If this is the future then I will probably start to look at what else is out there in the market.

    Whereas you have an opinion and you are right and no one dare have an opinion that challenges your one? My opinion is different to yours.
    Your opinion is argh! Something has changed and I hate it. My opinion is oooh! It's changed, how do I make it work for me now. I consider my way, no matter how flawed you tnink it is, is the way that moves forward because my money is on it isn't going to change.
    Naturally, you will not think so.
    Prodigy II
    October 6, 2016
    I agree. I loved the old queue. Now if I want to queue up more than 2 tracks it doesn't work, it adds a whole album/playlist between the first 2 tracks (play next) and the third which the only option is to add to end of queue. I hate it. What is the benefit? I just don't see it.

    Only if you persist in trying to use it the old way. you can still do what you want only that it is now done differently.
    Prodigy II
    October 6, 2016
    I don't mind the one touch so much, but please include the "add to queue" as well so we don't have to have an entire album/ playlist added.

    It's alreay there.
    Prodigy II
    October 6, 2016
    I want to say that the notion of having your Sonos perform as a CD player isn't that bad. I actually like it!!! BUT, with the advent of techology surely there is a way to allow users APP BEHAVIOR OPTIONS. And how much memory would it require to just auto-save a queue, say, the most recent one(!) so everyone who lost theirs wouldn't be so ticked now. I did lose mine and it's annoying to have to go back to a saved version and rebuild, especially finding all the dang kids songs I had stuck in the middle.

    It's not a bad idea here. One annoying feature of the old controller was that you couldn't just pick one song and get continuous music, because it played and went to the end of the queue. That's wasn't so good always having to pick more songs to play afterward or going in and editing the queue by moving the current last track before some others where you wanted it to pick up. So in one regard I consider this better. I think with one touch it should immediately start playing, and then maybe a box could pop up (after playback has started- no delay) asking if the user wants to add only that track to the queue, the whole album (perhaps just starting with the selected track), or even to playback the album outside the queue without adding all tracks to it, etc. Then, EVEN BETTER, give the user an option to make one of those choices the default behavior. ...something like that. Then also have Sonos keep a list of at least the last few hundred played tracks or so regardless.

    Yes, no one is differentiating lists from queues anymore.

    I mean for this to be positive feedback about this new playback idea, but don't see why it has to be one without the other. And for crying out loud, don't surprisingly delete everyone's queues with probably a thousand songs in them each without warning. I have to admit that was a HUGE blunder.

    I'd probably care a little more but my queue got wiped out by power outage a couple weeks ago anyway. (Another reason to just auto-save current queue... is memory really so limited?)


    Excellent idea. An "undo" option would be perfect.
    jgatie
    October 6, 2016
    Whoever said to ignore the bait was correct. I apologize for falling for it.
    Renowned Enthusiast II
    October 7, 2016
    Whoever said to ignore the bait was correct. I apologize for falling for it.

    You live you learn! LOL!
    (1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.