Contributor I

Answered

S2 notification keeps popping up

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I have an older sonos connect amp so can not upgrade to S2 (which in itself is ridulous enough - surely there must be a way to make the S2 app run in a kind of limited S1 mode, but anyway, ok).

The issue is the S1 app keeps telling me and all other users that the S2 app is there and we should upgrade. How do I turn off this annoying notification? Can this only be done by the general notification toggle (meaning we won’t get other notifications anymore either?

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SmiljaAnswer

Guys, In the Sonos app go to ‘System → Compatibility Check → Learn More → Continue Using S1 → Confirm’.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

controlav

Lead Maestro

Can you post a screenshot of the notification?

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

K

kdravn

Contributor II

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J

John B

Have you actually tried checking compatibility, just once? I suspect this will then tell you that your C:A is incompatible and give you the option to keep everything in S1, among other things.

I think it would then stop giving you this message.

I am reasonably confident about that but not 100% sure.

Btw it isn't ridiculous that your older C:A cannot join S2. The whole point of splitting into S1 and S2 was to keep the older devices out of S2 so that their extremely limited memory no longer limited development.

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ryebread45014

Lyricist I

I have the same problem. I have 5 devices that are S1 and one that is S2. I have no intention of upgrading to S2 and want the notifications to stop. Very annoying.

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D

dinocaputo

Contributor II

I have the same annoying issue. I believe it is programmed to happen every 24 hours. For those of us that cannot upgrade or do not want to its so very annoying. Sonos, please give us the option to turn this notification off!

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bockersjv

Local Superstar

Go to your profile on the Sonos website and turn off notifications.

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K

Kroobie

Lyricist I

Same, getting very annoying!

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J

John B

Try resetting your S1 app (in mobile app this is under Settings, App Preferences). Then connect to existing S1 system.

Do you have an S2 system and app installed as well, or just S1?

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SmiljaAnswer

Guys, In the Sonos app go to ‘System → Compatibility Check → Learn More → Continue Using S1 → Confirm’.

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)