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Moonie
Contributor I
September 9, 2016
Question

Rubbish new update, what do others think ?

  • September 9, 2016
  • 82 replies
  • 4726 views
Hi there, I'm not really one to complain because my sonos equipment is the best I've ever brought. But I must say. I've just done the new update and I think it's a load of rubbish! I don't want my playlist clearing when I want to play another, I'd like to clear it myself thank you please! What do others think? Please take this on board, thank you .
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    82 replies

    Avid Contributor I
    September 19, 2016

    Manual or no manual, this update looks like it's trying to make Sonos more like iTunes rather than sticking to its own identity, and, for me, that's not working.


    Yup. That's exactly what they're doing. Following instead of leading. If this is the first effort after their internal shakeup, I'm not encouraged.
    Enthusiast I
    September 20, 2016
    I really liked the old way. I really hate that now one errant finger changes what's playing. I can see that others might like it though. I think it should be an option.
    soveryfaraway
    Enthusiast II
    November 19, 2016
    I typed a lengthy reply and then the website wanted me to sign in and dumped my reply. Shame on me.

    I maintain same as in the past - new system stupid because it does not provide friendly accommodations for the users that built the company reputation on solid hardware and user-friendly software for those who built it by their $. Thumbs down on Sonos the company.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 19, 2016
    In a nutshell - they rule and they don't really give a rat's rump. IF they did, they would give the old dogs a bone.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 19, 2016
    One last thought - I am abandoning Sonos because of their approach and attitude. It might take awhile for the others to catch up, but SONOS - they will.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 20, 2016
    Oh, it was meant to be a last one but something else happened to my "lovely" Sonos setup today. About every 2-3 minutes playback stops on any queue and when you look the queue is empty and all settings - volumes, groupings, everything - is gone. Everything is cleared in the controller, just like it was freshly installed. Rebooted all, from the server to the Boost. Sonos here always fails right at special occasions, just to add insult to injury. Family coming for turkey day and no music - that's Sonos here for sure. All the more reason to throw it in the trash despite all the $ I spent.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 20, 2016
    Found the problem; error checking in the controller. There is a certain kind of error in playing music that resets the controller. The error trapping has a hole in it.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 29, 2016
    Bought a new Denon system. I am sure I will have issues, but I have had it with Sonos.
    Quocunque Jeceris Stabit
    soveryfaraway
    Enthusiast II
    November 29, 2016
    Last thing that happened was that when I set it up with WiFi when the Boost (so-called Enterprise level device) could not carry the load (WiFi on Channel 11 Boost on 1) of 2 Play 1s and a Connect in a pretty small footprint - 1 floor - it said I could disconnect the Boost (or other router connection) and later informed me it had to have a Boost or other network connect because I was employing a network extender. So it works somewhat with the Boost reconnected - is that a Boost tax? The system was great. It is now a pain beyond tolerance when you add the "software upgrade". I will bash them wherever I get the opportunity. The Crutchfield chatter asked me why I was switching and I gave her an ear full.
    Quocunque Jeceris Stabit
    November 29, 2016
    Whatever.