Rubbish new update, what do others think ?

Agree 100% - update is pretty rubbish all round. The entire reason I bought the SONOS, besides the sound quality, was the fact it just worked as I wanted - it played music. When I wanted it to. I could control the experience as I wanted to.

I can still do the experience control easily, as I have been able to since every update from the time I bought Sonos in 2011. Every wireless system faces network issues, and Sonos faces fewer than most others. I have come across a few and solved them with the help of users here and Sonos staff.

For anyone that will not take that effort, no wireless audio set up is suitable. Except the simple one of bluetooth speakers but the price paid for the ease there is lower sound quality in general, occasional stuttering, and beeps and pops when the source phone is being used for other reasons.

Kumar - I can use my Apple TV to stream wireless audio to my TV whenever I want to without any issues whatsoever. SONOS used to be the same, but is now problematic to say the least. I am running wireless bands that my neighbours are not, and I have no clashing IP addresses. Yes some of the responses on here are less articulate than they could be, but we are customers, and I think many of us are sick of updates - both for updates sake, and through lack of proper testing by most companies (SONOS is not major culprit in this area, hence the frustration at the new problems).

I agree that updates often include cosmetic changes that I hate - because I have to relearn the use of the app - but not because of the update process itself which is swift, painless and once in a quarter, so not a big deal to my use of the kit.

But cosmetic changes and refreshes seems to be what the market wants and gets so it can have a fresh set of complaints each time as well.

In your case - are you on Sonosnet that needs at least one Sonos unit to be wired to the router? I have always had a Bridge so wired with reserved IP addresses for all WiFi kit, upgraded by the Boost when it was launched, and in an apartment complex with a dozen WiFi network visible I still have over 99% average uptime. Months pass unnoticed at 100%.

Users used to want cosmetic changes, but honestly most people I talk to now are more frustrated than excited! But I hear what you are saying - I used to be to one of the excited ones... I am only running a Play 5 so don't have an extended SONOS network to manage. I am in a free standing home (not unit block). I might have to look into running an ethernet through the roof to the SONOS to run it in boost mode, but the main frustration for me is this has never been a problem until the last update.

The SONOS can see the airport extreme from it's position - it is about 5 metres away! I have loads of devices, lots of airport extenders for WiFi - and nothing else has a problem. As I said, the SONOS had been perfect until the last update - which keeps leading me back to something in that update. I just had to roll back software updates on other applications I am running - for the same reason - untested issues causing problems. Back to the old versions and everything is perfect.

Still going to test a bunch of stuff with this SONOS - but this is what is frustrating me more and more: I don't have endless time to sort out problems that didn't exist previously. Yes there are times it is a practical, testable thing and you can find a solution, but there are plenty of times in more recent years where it is a software/firmware problem with an update.

The SONOS can see the airport extreme from it's position - it is about 5 metres away! I have loads of devices, lots of airport extenders for WiFi - and nothing else has a problem.
That line of sight range should not usually need wiring to the router. Does Sonos and every device that hosts the Sonos controller app have reserved IP addresses in AEX? Easily done in my Time capsule router as I recall.
And I suggest submitting a diagnostic: it reveals network weaknesses that an update often throws up and fixing such issues usually delivers a happier future.

Diagnostic is submitted - just waiting on a reply. Will check AEX again but yes they were originally set up that way.

I trust you have emailed the diagnostic number to Sonos Support as well - without that mail it will not be seen.

Indeed I have 🙂

The multi room feature now sucks, you have to dig down the bottom to get it and every time i want to switch rooms, to have different music playing in each it seems to move the music with me, wich is NOT what i want to do.

Give us back V7 - seriously, don't fix something that isn't broken.

For everyone out there - DO NOT UPGRADE if you can avoid it.