Rubbish new update, what do others think ?

But the affect on the queue was well spelt out and so such a danger you should have been aware of. That users unfamiliar with the system delete things the FIRST time they use it is user learning. Deleting the queue until you get used to the new way was well explained and warned about by Sonos.

Of course you, or anyone, is able to express their dislike of something but I disagree that expressing displeasure that is RTFM failure is not any manufacturers fault. I think that is objective and not subjective. Subjectivity continues to express itself until how to use the changes have been learnt.

I disagree about the communal jukebox as I doubt there are many users who only use their system in a group situation (argh! No headphone socket so i can't charge my phone whilst listening to music). With any change the first casualties always seem to be relevancy and context.

So there is nothing that can't be done in the new as was done in the old. That the single track selection was not originally in the beta is the reason why betas exist - to examine and tweak the user experience in response to feedback. That proves that Sonos listens.

As no functionality has been removed the only thing to complain about is that a different way if doing what was done has been introduced. Divorcing self from Sonos and explain to someone with no knowledge of Sonos that something is horrid, awful, disgraceful because you have to press button g instead of button b to do something does come over as somewhat trite. There are times I wonder how people cope with a new TV or washing machine or refrigerator.

Please, I make general comments rather than any specific perceived criticism of yourself which is not my intention and i hope no offnce is taken.

Nonsense. Designing a user interface and telling people how to use it does not absolve your work from subjective criticism. You can like it, I can hate it, neither of us is wrong, nor is one of us ignoring the f'n manual. Quit trying to negate legitimate, subjective criticism. Even I didn't do that with the 5.0 complainers. I told them that there is no chance of going backwards and they should instead concentrate on making 5.0 better. But I never told them their dislike isn't warranted or RTFM.

I am pointing out that many complaints are because of RTFM failure and not because the interface has changed. Using the new interface is objective because it requires following new instructions.Your opinion of the interface is subjective, as is any opinion. If you dislike it and have reasons why rather than "I hate it" that's fine just as i like it is fine. I'm still learning a lot how to use it and getting out of lazy habit takes a bit of work. It is not as immediately intuitive as the old way because there are more choices now. There are a few things that annoy me but the pluses far, far outweigh the minuses which, TBH, have very low relevancy to everyday use.

I am not telling anybody anything nor trying to negate valuable criticism. I am presenting my opinion which is backed up by the objective observation of complaints which seem to revolve around RTFM failure.

There is a poll now to maybe collate votes in one thread.

User interface design is best judged by usage, not the quality and awareness of its documentation.

Imagine a car maker that decided to make the steering wheel operate in the opposite way. Clockwise turns left, anti-clockwise to the right. This change is clearly documented and advertised. All purchasers get suitable training. This is still not a good UI decision because it is not intuitive, it changes previous convention, and if you let anyone else use the car they are likely not trained and don't have the time or inclination to RTFM.

Perfect Peter Mc, just perfect.
Some desperately need to disagree though.

Imagine a car maker that replaced the gear shift with paddles on the steering wheel, radio volume control on the steering wheel as well as the radio, made the wipers operate automatically when it rains, turned the lights in poor light, automatic gear box therefore no clutch...

Then again options have been moved to the three dots whilst tapping the item executes a command. To get some consistency with other apps?

Imagine a car maker that made you put the ignition key in the ignition socket by the steering wheel rather than having to insert it in the trunk.

I really like the new update. I tend not to be a big user of the queue, so the ability to play music quickly is a bonus. I do have a few playlists saved for specific reasons, but in general listen to an album, clear the queue, then listen to another. I can see that 6.4 is a significant change which will take time to feel like normal.

Good point DGR1! It's going to take some time to get used to the update. I miss my Queue! Which I accidentally deleted due to the update, but the new update allows us to get to our music faster. The poll someone is taking is showing little support for 6.4 now. My guess is that in couple weeks, most of us will be happy.

The queue has always been a key design feature, way ahead of iTunes, great for a bunch of people sharing music. I never had to read a manual and no one who came over to my house ever did. It was elegant design. Now, I give the controller to a guest and I need to run them through a tutorial about the entirely counter-intuitive thinking someone has written in to this. Eg no music is playing so you choose play now for a song and then add to end of queue for the next one, the first song plays, but it's at the beginning of an old queue and the second one you chose is at the end!! Before, play now put the song at the end of the queue and add to queue went after it.
Manual or no manual, this update looks like it's trying to make Sonos more like iTunes rather than sticking to its own identity, and, for me, that's not working.