Rubbish new update, what do others think ?

Says the one who obviously reads every set of Release Notes and EULA before ever 'upgrading'?
Although many may have done it and thought they'd give it a chance - but couldn't get used to it? Unlike most other upgrades though, a rollback isn't an option with Sonos because they know best, not you.

A lot of the complaints are by those who didn't read the release notes, lots of warning out changes and how the new system works. Your queue deleted? You were warned about the queue. That those people failed to read the release notes, not pay attention to the run through on screen and have never heard of the terms save/back up is somehow Sonos' fault

It has nothing to do with reading or knowing or being aware. I read the release notes. Matter of fact, I was in the beta test group. I know about the warnings. I know about saving. Doesn't change a thing: I hate the update because it fundamentally changed the way I use Sonos. They took the defaults I was happy with and changed them to a default I will never use, and even if I did there are ways of satisfying it without deleting the queue. I liked the jukebox look-and-feel of Sonos and they have now defaulted to an iTunes look-and-feel.

I'm not expecting them to change it back, but it was their doing, not ours. All the reading/knowing/warning/saving in the world is not going to change that fact, so yes, it's most certainly their fault.

I'm not expecting them to change it back, but it was their doing, not ours. All the reading/knowing/warning/saving in the world is not going to change that fact, so yes, it's most certainly their fault.

Maybe behavior like this could be made optional (in settings!), so that everybody can select his/her preference:
I/0 Toggle: Direct press starts song vs direct press queues.

Did you lose your queues? Of course not. Are you complaining that you did? Of course not.
It's now simply different. Just as the original interface was different.
There were things in the old i never used as there will be things in the new that I shall not use. I shall adapt to the new and not complain about what was and now isn't. IOS10 users will be out in force about the silly, stupid and ignorant changes Apple have made because it means they will have to learn a new way of doing things.

I too was happy with the defaults. It's now changed to soemthing else. So what. That's my opinion.
My beef is with those who couldn't be bothered to RTFM and blame Sonos for their inaction.

Apart from all of that: "queues" and "Sonos playlists" are concepts that are bad from the start, because a queue is like an unsaved document anyway and Sonos playlists cannot be back-upped or used on other systems.

So the "smart" way of doing things would be to set up playlists on other platforms (e.g. streaming services) and only use those. Consequently I do not have ONE Sonos playlist, nor do I care if the queue is deleted (I even tend to delete it myself quite often).

nor do I care if the queue is deleted.. You probably would if the music at a party completely, 100% depended on it and you had no other option - as the queue is still the way Sonos works despite the new changes. It's just not respected.

Did you lose your queues? Of course not. Are you complaining that you did? Of course not.
It's now simply different. Just as the original interface was different.
There were things in the old i never used as there will be things in the new that I shall not use. I shall adapt to the new and not complain about what was and now isn't. IOS10 users will be out in force about the silly, stupid and ignorant changes Apple have made because it means they will have to learn a new way of doing things.

I too was happy with the defaults. It's now changed to soemthing else. So what. That's my opinion.
My beef is with those who couldn't be bothered to RTFM and blame Sonos for their inaction.

As a matter of fact, I had the exact same experience as others in here. I was entertaining and people who thought they were adding a single song to a queue jukebox style ended up deleting everyone else's selection and playing an album of songs. So yes, I've experienced a lost queue, and the warnings don't help with people who are not familiar with them. You know, like people in those "Listen out loud" and " Music Makes it Home" campaigns.

Also, I don't care if there are things I don't use in the menu. I care that the thing I don't use is the default, and is one unknowing party attendee click away from ruining the "Listen out loud" experience for me and my guests, just to satisfy the vocal fans of a UI created for one person listening on their earbuds.

Maybe behavior like this could be made optional (in settings!), so that everybody can select his/her preference:
I/0 Toggle: Direct press starts song vs direct press queues.

I wish it were so. But Sonos has never been keen on a user switchable interface. Uniformity helps with support and keeps costs low. I do like the idea of a "lock queue" that was proposed in the Beta thread.

That others managed to delete a queue is because they did not know how the new system works. That is not the fault of the system but the user.
Like any changes, they need getting used to.

There is nothing in the old that you can not do in the new. You only do it differently. There are more very useful things that you can do in the new. User learning curve as in anything that changes. All operating systems have gone through big changes and all OS attract the same "it's changed. It's terrible" numerous posts.

It has changed. It works differently. Once the new is learned what will be the problem - ye gods how dare Apple, I now have to press the home button rather than touch it.

But we never had those problems before and we never gave a primer on how to not delete the queue out to party goers after they hang up their coats. Should we really be happy with a UI that is so unintuitive that people delete queues the first time they use it?

Am I not allowed to dislike the new interface as much as you like it? Should one not be able to politely and honestly state their displeasure? This is a purely subjective matter. Some will like it, others won't. Unlike the naysayers from the change to 5.0, I am not asking to be rolled back, I'm not asking for the absurd like having Sonos maintain two apps in the future, I'm not even asking for a user level switch between the two. I'm asking that Sonos consider that some of us like the communal juke-box UI as opposed to the one-user with headphones UI, and that incorporating some of the ideas in the beta thread would go a long way towards alleviating the gap between the two. I get it: You like it, we don't. That's OK, as long as we aren't making absurd requests, our opinion should be heard.

And by the way, there was something in the old that originally was not in the new: A single track "Play Now" function. They didn't think it necessary because the new way was better .You know who got it added back? The people who didn't like the new way of doing things. All we ask is Sonos keep an open mind about other concerns.