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Moonie
Contributor I
September 9, 2016
Question

Rubbish new update, what do others think ?

  • September 9, 2016
  • 82 replies
  • 4726 views
Hi there, I'm not really one to complain because my sonos equipment is the best I've ever brought. But I must say. I've just done the new update and I think it's a load of rubbish! I don't want my playlist clearing when I want to play another, I'd like to clear it myself thank you please! What do others think? Please take this on board, thank you .
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    82 replies

    Chris
    Lead Maestro
    September 14, 2016
    I agree but there are aweful lot of threads. Shouldn't Sonos combine these into one thread.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Renowned Enthusiast II
    September 15, 2016
    Hopefully we are not just voices blowing in the wind!
    (1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
    chicks
    September 15, 2016
    Hopefully we are not just voices blowing in the wind!

    The answer my friend...
    Thunderbyte
    Prominent Collaborator I
    September 15, 2016
    Jeeez. I have been here and with my Sonos equipment for quite some time now. Every new version: same story! Dozens of people pathetically demanding the old UI because of x or y.

    If you do not like change, do not update. Simple as that. Apart from that, you can do everything with this version (if not more) what you could do with the old one. Maybe just a little bit differently. Since the redesign, Sonos certainly has put lots of thought in making the app better and better, easier and faster to handle your music.

    If your hearts really so much depend on a certain Sonos playlist, I would recommend to a) save it and b) get a life.

    Sorry if this seems rude, but if Sonos would listen to threads like this, we all would still use the interface from years ago.:P
    1 Playbar | 1 Sub | 2x Play:5 | 1x Play:3 | 2x Play:1 | 1x Sonos One
    Chromatic Producer I
    September 15, 2016

    Sorry if this seems rude, but if Sonos would listen to threads like this, we all would still use the interface from years ago.:P


    Not the least bit rude - that's an excellent idea - you saved the best for last.
    busy trying to edit the queue
    Peter Mc
    September 16, 2016
    All change has a benefit and a cost. In an ideal world, if analysis reveals the benefit outweighs the cost, change happens. Better still, if the benefit can also be SEEN to outweigh the cost, those affected by the change are generally happy. In the real world, the actual and perceived benefits are not always there. Organizational change comes to mind here.

    In the present case, I'm sure Sonos has some very good reasons for making the changes they have. But I'm not convinced that the benefits outweigh the cost here. They gain similarity to other software, and a reduced number of taps under certain circumstances. That's about it. They lose by increasing the complexity for everyday tasks, and they lose the intuitive ease of use of their software. They also lose the support of some users, and these are generally the vocal users who are prepared to post here, and prepared to extol the joys of Sonos to others.

    Do you remember the outcry when Sonos went from version 5 to version 6? It was pretty similar to this. Eventually Sonos got the message and improved the software to the point where we all want to go back to 6.3. I'm hopeful the same will happen here, and that the software will evolve so that we are substantially happy with it, and complain bitterly when version 7 appears :)

    Cheers, Peter.
    "The presence of those seeking the truth is infinitely to be preferred to those who think they've found it" - Terry Pratchett
    Renowned Enthusiast II
    September 16, 2016
    Jeeez. I have been here and with my Sonos equipment for quite some time now. Every new version: same story! Dozens of people pathetically demanding the old UI because of x or y.

    If you do not like change, do not update. Simple as that. Apart from that, you can do everything with this version (if not more) what you could do with the old one. Maybe just a little bit differently. Since the redesign, Sonos certainly has put lots of thought in making the app better and better, easier and faster to handle your music.

    If your hearts really so much depend on a certain Sonos playlist, I would recommend to a) save it and b) get a life.

    Sorry if this seems rude, but if Sonos would listen to threads like this, we all would still use the interface from years ago.:P


    This is a generalized view that is true. But generalizations are not always appropriate. Many persons who are here complaining about this update have generally accepted most if not all the previous ones. I have myself found persons to be not accepting of change. One time I felt that way is with the update that came with universal search. I couldn't understand why some were so bothered by it.

    With this one, while in Beta - a legitimate way of collecting feedback - many of these issues were raised. Many had expressed concern about the new queue management. My feeling of those who shared views on this community more persons had issues with it than liked it. I will tell you I had a very bad reaction to it. There is that concept of intuitiveness. Many find this approach unintuitive.

    Finally, it's ok to like the new update but it's not ok to come on this forum and tell people to "get a life".
    (1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
    Thunderbyte
    Prominent Collaborator I
    September 16, 2016

    Finally, it's ok to like the new update but it's not ok to come on this forum and tell people to "get a life".


    I was referring to e.g.

    Queue Destruction! Don't update your Sonos! Select a track and get ready for the entire artist catalog of 200 songs to kill your meticulously built queue. Hopefully the skilled employees of Sonos are listening- pun intended!!! Help!!!!

    ...which really sounds like a hyperbole to me.
    1 Playbar | 1 Sub | 2x Play:5 | 1x Play:3 | 2x Play:1 | 1x Sonos One
    Local Superstar
    September 16, 2016
    ...which really sounds like a hyperbole to me.Your comments sound very similar to hyperbole to me. ;);)
    Prodigy II
    September 16, 2016
    A lot of the complaints are by those who didn't read the release notes, lots of warning out changes and how the new system works. Your queue deleted? You were warned about the queue. That those people failed to read the release notes, not pay attention to the run through on screen and have never heard of the terms save/back up is somehow Sonos' fault