Resolved - Pandora Unable to Browse or asking for Authorization Code

Forum|Forum|6 years ago
April 18, 2020
106 replies
5353 views

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...

I forgot my code

If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.

But no matter where I look on the Sonos app, I don’t see an activation code. When I hit the authorize button it pulls me through a screen or two within the app but no code found there.

I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

Music service outage

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Best answer by Ryan S

Hi everyone, sorry for the interruption over the weekend, as you all know by now, there was an outage of Pandora on Sonos that cropped up on during the day on Saturday. As of Saturday night it should be fully resolved. As of now, if you’re having any trouble with Pandora on Sonos, it shouldn’t be related to this outage and I’d encourage you to contact our support team to look into the issue.

If you suspect any service issues, a great place to start is our status page.

Moderation note: I’ll be moving some of the other converstations on this outage to this thread for tracking purposes.