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Trending Lyricist I
January 21, 2015

Request for feedback: Shuffle

  • January 21, 2015
  • 205 replies
  • 4494 views
Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos.

I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work.

When you select shuffle what do you want to happen? What don't you want to happen?

Thanks!

Ben
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    205 replies

    Contributor I
    July 15, 2015
    So there we have it, folks. Version 5.4 has left Beta and what has happened with the Shuffle function? Right, as usual nothing at all besides a new look. Now one can see the upcoming queue which has the same issues as before because the algorithm in use hasn't changed a single bit. The only thing the new view does it rub more salt into the Shuffle-wound.

    But then I suppose that's what it's all about at Sonos, don't listen to customers and when they moan give standard answers and do some design tweaks. Afterall, design is way more important then functionality.

    Sorry for this rant people, I guess I'm a bit frustrated. Anyway, since all my music sits on a ReadyNAS I'm going to figure out if there's anotherway of playing it through my Sonos speakers, randomly of course.

    In the mean time I scrapped my plans for a Sub and two Play 3's for DD 5.1, because it's surrogate anyway and I don't want yet another piece of equipment like a switch to control in between. No new Sonos hardware anymore. Disappointed in this company, that's what me is like.

    Actually on my Sonos, the random / shuffle play list shows up. That is, I add a playlist to the queue and the queue shows the order of my playlist. I click on the shuffle button and the playlist now shows a different order....the play order after the songs have been shuffled. If I unclick the shuffle mode, the playlist goes back to the original playlist order. To me, this looks like it is working.
    Chris
    Lead Maestro
    July 15, 2015
    So there we have it, folks. Version 5.4 has left Beta and what has happened with the Shuffle function? Right, as usual nothing at all besides a new look. Now one can see the upcoming queue which has the same issues as before because the algorithm in use hasn't changed a single bit. The only thing the new view does it rub more salt into the Shuffle-wound.

    But then I suppose that's what it's all about at Sonos, don't listen to customers and when they moan give standard answers and do some design tweaks. Afterall, design is way more important then functionality.

    Sorry for this rant people, I guess I'm a bit frustrated. Anyway, since all my music sits on a ReadyNAS I'm going to figure out if there's anotherway of playing it through my Sonos speakers, randomly of course.

    In the mean time I scrapped my plans for a Sub and two Play 3's for DD 5.1, because it's surrogate anyway and I don't want yet another piece of equipment like a switch to control in between. No new Sonos hardware anymore. Disappointed in this company, that's what me is like.

    yes - I don't understand the complaint and rant.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Hermie
    July 15, 2015
    So there we have it, folks. Version 5.4 has left Beta and what has happened with the Shuffle function? Right, as usual nothing at all besides a new look. Now one can see the upcoming queue which has the same issues as before because the algorithm in use hasn't changed a single bit. The only thing the new view does it rub more salt into the Shuffle-wound.

    But then I suppose that's what it's all about at Sonos, don't listen to customers and when they moan give standard answers and do some design tweaks. Afterall, design is way more important then functionality.

    Sorry for this rant people, I guess I'm a bit frustrated. Anyway, since all my music sits on a ReadyNAS I'm going to figure out if there's anotherway of playing it through my Sonos speakers, randomly of course.

    In the mean time I scrapped my plans for a Sub and two Play 3's for DD 5.1, because it's surrogate anyway and I don't want yet another piece of equipment like a switch to control in between. No new Sonos hardware anymore. Disappointed in this company, that's what me is like.

    Yes toram, I know that it works this way. However, if you try this over a couple of months you'll notice that the shuffled order is the same each and every time. Do it again and reshuffle, the same reshuffled lists. Same songs in the queue while most songs in the playlist are completely ignored.

    Which is what got the whole shuffle issue started, put shuffle it the search box and you can read them for yourself. On top of that Sonos has written that the algorithm hasn't changed. YMMV.
    September 15, 1996
    Contributor I
    July 15, 2015
    I haven't checked it out repeatedly...I only updated my Sonos environment yesterday.  I will keep shuffling and reshuffling to see how it shows up.  I have short lists and I have long lists.  Will see how things shuffle.
    Chris
    Lead Maestro
    July 15, 2015
    So there we have it, folks. Version 5.4 has left Beta and what has happened with the Shuffle function? Right, as usual nothing at all besides a new look. Now one can see the upcoming queue which has the same issues as before because the algorithm in use hasn't changed a single bit. The only thing the new view does it rub more salt into the Shuffle-wound.

    But then I suppose that's what it's all about at Sonos, don't listen to customers and when they moan give standard answers and do some design tweaks. Afterall, design is way more important then functionality.

    Sorry for this rant people, I guess I'm a bit frustrated. Anyway, since all my music sits on a ReadyNAS I'm going to figure out if there's anotherway of playing it through my Sonos speakers, randomly of course.

    In the mean time I scrapped my plans for a Sub and two Play 3's for DD 5.1, because it's surrogate anyway and I don't want yet another piece of equipment like a switch to control in between. No new Sonos hardware anymore. Disappointed in this company, that's what me is like.

    Every time I reshuffle it is completely different. Not same at all. The only thing the same is the now playing song which is always the first song.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    July 15, 2015
    So there we have it, folks. Version 5.4 has left Beta and what has happened with the Shuffle function? Right, as usual nothing at all besides a new look. Now one can see the upcoming queue which has the same issues as before because the algorithm in use hasn't changed a single bit. The only thing the new view does it rub more salt into the Shuffle-wound.

    But then I suppose that's what it's all about at Sonos, don't listen to customers and when they moan give standard answers and do some design tweaks. Afterall, design is way more important then functionality.

    Sorry for this rant people, I guess I'm a bit frustrated. Anyway, since all my music sits on a ReadyNAS I'm going to figure out if there's anotherway of playing it through my Sonos speakers, randomly of course.

    In the mean time I scrapped my plans for a Sub and two Play 3's for DD 5.1, because it's surrogate anyway and I don't want yet another piece of equipment like a switch to control in between. No new Sonos hardware anymore. Disappointed in this company, that's what me is like.

    The songs have to be in queue to shuffle. All songs in the queue (you have to add whole playlist to the queue) will shuffle.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Trending Lyricist I
    July 27, 2015
    So on a related note, how do you have the alarms come on and start playing the queue where you left off? 

    If I have it setup to play music from one of the Sonos playlists (ie: saved queue) it reloads the music and thus I hear the same songs again day after day again despite the fact that the shuffle seems to be fixed in 5.4. YAY for that!!
    Chris
    Lead Maestro
    July 27, 2015
    There is not a way to shuffle a playlist being automatically started. True. That would be something you could post as an idea.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Lyricist III
    July 27, 2015
    The alarm settings have a shuffle option when alarming a playlist. I have my huge playlists load daily and finally don't get song repeats!
    Chris
    Lead Maestro
    July 27, 2015
    Didn't realize that. Obviously previous poster hasn't looked either. Thanks James!
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)