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Trending Lyricist I
Jan 21, 2015 6:51 PM UTC

Request for feedback: Shuffle

Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos.

I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work.

When you select shuffle what do you want to happen? What don't you want to happen?

Thanks!

Ben
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    205 replies

    Trending Lyricist I
    Jul 27, 2015 9:52 PM UTC
    Yes I know it has the shuffle. I have been using that in the alarms for years. The issue is that if Monday night my queue is on song #125 then Tuesday morning when the alarm comes in it does not start (resume) there. That is what I was asking. Is there a way to just have the alarm start playing where it left off?
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    Chris
    Lead Maestro
    Jul 27, 2015 10:27 PM UTC
    Sounds like new shuffle only
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Trending Lyricist I
    Jul 27, 2015 10:42 PM UTC
    Huh? Shuffle only?
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    Chris
    Lead Maestro
    Jul 27, 2015 10:47 PM UTC
    New shuffle in alarm no picking up where left off on a previous shuffle.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Trending Lyricist I
    Jul 27, 2015 11:10 PM UTC
    That was my question. How do we add a request for that? Just to have the alarm play whatever was last playing and not reload the queue.
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    Chris
    Lead Maestro
    Jul 28, 2015 2:04 AM UTC
    Create a new thread as idea on this forum.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Lyricist I
    Oct 29, 2015 4:00 AM UTC
    So why can't there be a persistent shuffle option, so anytime you open a new playlist it automatically shuffles the playlist when you begin playing it, like so many other apps? The manual shuffle each and every time seems to just lead to a poor user experience.

    As a new user, it just seems like it wasn't well thought out when it was built, not very intuitive and buried. Should just been a button on the front level of the controller app, either as an overlay on the album art or right below it in the < < = > >section. When you click on shuffle button it would just shuffle anything that was in that list in the background automatically. Seems to be a recurring suggestion though.
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    ratty
    Oct 29, 2015 9:35 AM UTC
    So why can't there be a persistent shuffle option
    It is persistent. Shuffle remains ON until the user disables it.

    All playback options (Shuffle, Repeat, Crossfade) are also reset when the unit is rebooted. So if you're in the habit of routinely turning the Player off at the wall (a bad idea in view of reduced product life) that would disable Shuffle each time.
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    Lyricist II
    Nov 28, 2015 3:31 AM UTC
    Please restore the queue list order during shuffle play.

    While I can see some value in seeing the order of the shuffle, I MUCH prefer to see the queue in the order I have entered it.

    Generally, if I am playing a shuffle, I am not watching the queue. When I am watching the queue, I frequently change the next song in the order based on my mood.

    This is not the first time that a long-available and very useful feature was simply discarded for an opposite effect/result. But I am getting annoyed enough to start commenting...
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    Lyricist II
    Nov 28, 2015 3:32 AM UTC
    BTW, I am pleased to see Sonos seeking feedback. Thanks for that.
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