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Contributor I
October 7, 2017

Please go back to the last app, the update sucks SO bad!

  • October 7, 2017
  • 397 replies
  • 18965 views
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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397 replies

Lyricist I
October 24, 2017
Totally agree. I want the old app back. Not intuitive at all.
Lyricist I
October 25, 2017
It's really bad!!! I actually was showing people the old app as an example of a great user interface. There were so many things you could do in there and it was all easy. Now it's been a few weeks and I still can barely figure out how to do anything at least on the first try. You really should take a look at this and consider reverting. I don't understand why you would mess up something so good.
Enthusiast I
October 26, 2017
First PLEX, and now SONOS. Two REALLY great programs RUINED by unneeded interface changes. Whoever's idea it was to change from black to white NEEDS TO BE FIRED IMMEDIATELY!!! Apparently SONOS doesn't realize people use tablets and phones in darkish rooms and not only is white backgrounds hard on the eyes, but it looks TERRIBLE and stands out like a sore thumb.

I haven't even gotten into the UI dysfunction yet, I am so depressed that it looks so horrible in white. I leave SONOS running on my tablets 7/24 as controllers and now with all white, I am getting SCREEN IMAGE BURN-IN!!!! Thank you SONOS for damaging my tablets that, for years have been perfect with no burn-in using BLACK BACKGROUNDS.

I've tried rolling back to 7.4, but like another user a few posts up, cannot get past the "Check for Updates" screen. To those that have rolled back, how do you get past that screen? (Android tablet). Help please on getting past the Check for Updates.

My iPhone has updated and I don't think there is a way to roll back an iPhone so that device is screwed.
Contributor I
October 28, 2017
Its like we are being punished for owning Sonos with this new update please fix this make it basic again please
Enthusiast I
October 28, 2017
The new layout doesn't really make anything easier, but for me I keep losing speakers from the app. This didn't happen till this new version appeared. It is hugely frustrating. End up with a speaker playing and I can stop it. Leave it for a while and it reappears.
Enthusiast II
October 29, 2017
Help can't get past this screen after roll

back


This seems to be something to do with version 8.1

If you have 8.1 on the Sonos devices then it apparently wont let you run 7.4 as an Android controller even if you install it, and it forces you upgrade again with that screen that you posted. V8.0 did not do this.

I think this is absolutely despicable practice on the part of Sonos. It was bad enough having no simple option to keep using an older version and to refuse (temporarily) any unwanted and untested upgrades, but to remove even this option of reverting to a more desirable older version is just sour grapes on their part.

Sonos seem to be every bit as bad as Apple in their contempt for what the end user may or may not want.

I regret ever having gone the Sonos route and when my devices need replacing I will be looking elsewhere.
Enthusiast II
October 29, 2017
Even if all your versions are equal and you never update again, external changes will eventually cause music service support to drop off, such as what happened to folks frozen at version 4.x when the BBC changed codecs, Spotify changed APIs, or Sonos changed authentication security on AWS.

It would be easy enough to update codecs and apis and authentication security without changing the UI to any extent, if at all.
jgatie
October 29, 2017
Even if all your versions are equal and you never update again, external changes will eventually cause music service support to drop off, such as what happened to folks frozen at version 4.x when the BBC changed codecs, Spotify changed APIs, or Sonos changed authentication security on AWS.

It would be easy enough to update codecs and apis and authentication security without changing the UI to any extent, if at all.


Except Apple doesn't allow you to maintain more than one app, you can only freeze old versions at the time they were released. Plus it is a logistical nightmare for Sonos. No way around it, if you run an old version, eventually it will cease working as services and security get updated.
Contributor I
October 29, 2017
The 8.0 version is horrible. I can no longer control the groupings nor are my rooms even showing up when the sonos speaker is playing music. I couldn’t even turn my system off tonight when the speakers playing were not even showing up in the app.
Separately my sonos favorites have been reverted to a list that was mine from months ago.

Terrible new interface. I’m trying to revert back to the one that worked.
michelenascondino
Trending Lyricist I
October 29, 2017
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.

The same for me!

Why so poor?

Why white? Absurde!

Why the functions are so hidden?

Why it is not possible for Sonos to offer customizable skins/functions?
I have 4 Play1, 1 Play3, 1 Play5, 1 Playbar, 1 Sub, really a lot of money, why the controller is so poor???
Nothing begins, noting ends, all is transformation.