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Contributor I
Oct 7, 2017 10:34 PM UTC

Please go back to the last app, the update sucks SO bad!

Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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397 replies

Lyricist I
Oct 17, 2017 1:20 PM UTC
I am also not happy with the new update. I have 9 sonos units and while I could view them all on two screen, I now have to scroll through 4 or 5. The grouping is confusing as the units drop off the list (where the heck is my kitchen grouped as I click on several existing groups to find it)? The white background is awful. The way to change the music source is equally confusing. Please please please resort back to the old app. It was much better!
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Oct 17, 2017 2:48 PM UTC
If people cannot tell the difference between logical organisation and flow on the one hand and visuals on the other, there is nothing I can do about that. Sonos will not and should not go back to 7.4. They will make v8 better. I am signing off on this topic now because life is too short....
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Enthusiast II
Oct 17, 2017 6:17 PM UTC
If people cannot tell the difference between logical organisation and flow on the one hand and visuals on the other, there is nothing I can do about that. Sonos will not and should not go back to 7.4. They will make v8 better. I am signing off on this topic now because life is too short....

You are right-the dozen or so threads are just from simpletons who don’t understand basic navigation on software.

You should write a book

They shouldn’t have to explain how things work. That’s the point. That’s the problem. That’s what the difference of being intuitive and not. If it was it would just “work”. This isn’t happening
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Lyricist I
Oct 19, 2017 7:09 PM UTC
If you are downloading the old APK, you should note that when your controller app is not the same version as your hardware, you will lose much of the Settings menu. This includes adding/editing Sonos devices, music service management, and adding or updating your music library, Even if all your versions are equal and you never update again, external changes will eventually cause music service support to drop off, such as what happened to folks frozen at version 4.x when the BBC changed codecs, Spotify changed APIs, or Sonos changed authentication security on AWS. Also, if you are frozen at a previous version, even if the version numbers match across the software and hardware, there is no way you can add any new Sonos units to your system without upgrading.

So one may want to assess if losing these functions (and eventually rendering the controller useless) is worth reverting back to an older version of the app. It may just be the case that ripping the band-aid off now is better than later, but that is up to the individual.


Oh yes, WELL worth any loss of Settings menus!!!
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Lyricist II
Oct 20, 2017 3:10 PM UTC
The new update is a big step backwards. Frequently used actions like changing rooms is now much more cumbersome and at times just plain doesn't work. I have a wall mounted tablet as the main control. From what was a subtle dark UI, I now have a garish and obtrusive screen. I'm the techie in the family and I struggle with it. Other members of the family have gone from frequent Sonos users to just playing music from their phone speaker. Not good.
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Lyricist I
Oct 21, 2017 5:13 PM UTC
Help can't get past this screen after roll

back
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Lyricist I
Oct 23, 2017 3:44 PM UTC
Please bring back the old Sonos!!! I appreciate the update but it's absolutely nutty. Not user friendly or intuitive for people who have been using Sonos for years. The blinding white screen destroys any chill mood your currently in. I waste so much time thumbing at all options and re thumbing them by accident. Trying to manage multiple rooms quickly is dang near impossible. I'm happy to see I'm not the only one who wants the Sonos we fell in love with back. Baby, come back!!!
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Lyricist I
Oct 24, 2017 12:05 AM UTC
Also really struggling with new version of the app. Really liked the old version. What’s worse, new version doesn’t actually let me play favorite stations in iHeartRadio, just shows me what they are.
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Lyricist I
Oct 24, 2017 2:51 AM UTC
Sucks is being way too nice. What bunch of idiots did the market research?
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Contributor I
Oct 24, 2017 10:56 AM UTC
Family and me have suffered on the new UI on ios and Android long enough. It is frankly just dreadful. The fact anyone has to even ask how to use it is a fail. Basic design flaws. Room changing is a frequent use case, regrouping room once set for house is an infrequent use case (unless you party everyday?). Everyone is regrouping in error. You read from the top, so the navigation (select first) should be at the top if needed to change at all from last version. Seems the change is for change sake and there is no benefit that I can see. Previous UI changes were not a problem, this once is a disaster. Come on Sonos, put your hands up...roll it back and stop dreaming that it will grow on people, you got this one wrong and everyone makes mistakes. I think someone literally read requirement for UI that is So Nos!
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