Please go back to the last app, the update sucks SO bad!

Had sonos for ~4 years now, I just setup my Sonos account so I could add my voice to this thread.

This update to the mobile apps is HORRIBLE! I have to stumble through commands to decide whether I am group rooms together or working on a new room, it takes about 3 tries to choose the right sequence to find my Sonos Favorites, or choose a new music service for the right room/group.

And... White default background is horrible for many reasons. Please go back to the more simplistic setup, and provide an alternative to White!

I sent a support ticket in that went as such:

Can I roll back my sonos app? The new update is terrible, I know your development team must of worked hard on this but I have been using the previous style for over 5 years then to see this whole shift without minor updates. The new format is terrible and VERY HARD TO WORK WITH. I spent a small fortune on my setup and would like to have the choice to roll back a version if I want to...



SONOS TEAM - please help us get back to normal. I wouldn't be upset normally about this but I have over 9 speakers and I feel I should be heard as this is VERY frustrating.... Please let us know we can roll back?!

Thanks,
G

OR why not just keep using the PC app - that has stayed the same..... although I bought Sonos so I could use my phone and not PC.....

My tablet is so bright with the white back ground. So much for relaxing with the lights dimmed. Good thing I can use the Spotify app.

I have to agree... The new update makes things a lot harder to access... Sonos' strength was it's intuitive interface... They got worse with the update that just automatically adds a clicked song to your queue without giving you the option menu of what you want to do with it... Then this update totally made them tank.. I have 16 Sonos pieces in my place, which has made me a Sonos specialist. This is why I can break down clearly why the update fails logically... Sonos, you had a great thing going but you're getting closer to committing suicide with each update.. Listen to these users... Like some in this post, I created a profile just to let you know how disappointing this update is...Give me a call so I can help with constructive feedback.. I want to stay a fan of Sonos but you guys are making it hard.. I definitely don't look at Sonos the same way after this update

There is nothing wrong with the logic of version 8. In fact it is not much changed from 7.4. The faults are mostly in the visuals, such as icons too big and lack of contrast.

But the biggest flaw is not having the Sonos bar visible on the Now Playing screen. If it were there, then you would have a simple way of getting in one click to things that are essentially the same as in 7.4, and whose logic proceeds the same from that point.

So I remain convinced that the solution is to fix the problems with 8.0, not go back to 7.4.

I think Sonos should have got this 'more right first time'. But I shall judge 8.1 or 8.2 against 7.4. They need to come fairly quickly though

There is nothing wrong with the logic of version 8. In fact it is not much changed from 7.4.

Said no one ever

I have to agree... The new update makes things a lot harder to access... Sonos' strength was it's intuitive interface... They got worse with the update that just automatically adds a clicked song to your queue without giving you the option menu of what you want to do with it... Then this update totally made them tank.. I have 16 Sonos pieces in my place, which has made me a Sonos specialist. This is why I can break down clearly why the update fails logically... Sonos, you had a great thing going but you're getting closer to committing suicide with each update.. Listen to these users... Like some in this post, I created a profile just to let you know how disappointing this update is...Give me a call so I can help with constructive feedback.. I want to stay a fan of Sonos but you guys are making it hard.. I definitely don't look at Sonos the same way after this update

Couldn’t agree with you more. I have 18 Sonos myself and will not be buying anymore until Sonos returns to being easy to use-not just for longtime members but for new people who used to be able to pick up a controller and know what to do without a forum to explain it to them

There is nothing wrong with the logic of version 8. In fact it is not much changed from 7.4.

Said no one ever

I agree with John B. 8.0 is clearly a work in progress but it can and will be much better than 7.4. I've been using like everybody else and will be more than happy when they iron out the obvious issues

There is nothing wrong with the logic of version 8. In fact it is not much changed from 7.4.

Said no one ever

I agree with John B. 8.0 is clearly a work in progress but it can and will be much better than 7.4. I've been using like everybody else and will be more than happy when they iron out the obvious issues

You know what WASNT a work in progress? 7.4. Didn’t need to be a work in progress.