Please go back to the last app, the update sucks SO bad!

Why is anyone who is reasonably patient a "fanboy". I've expressed what I don't like about the current version and that's that. I don't have to dwell on it awaiting the next revision.

Chris, you and jgatie would do well to consider this logic for those of us who think the current app is crap.

I have expressed that I don't like the new app and given my reasons (I think twice in total). I am not going to dwell on it and keep posting over and over my frustration and dislike of the new app. Does my lack of posting mean I have adjusted and now warmed to it? No not at all. I still think it's worst version to date. But I have neither the time nor desire to constantly post about it. But please don't take this as a sign that I and others like me therefore must have adjusted to the app and no longer dislike it.

It seems that if people constantly post their dislike, rants and moans, they are criticised for banging on about it. But if they post once and leave it at that, then their silence that follows must mean they have changed their mind. So how do we let our continued dislike of the app be known without regularly posting our negative views on it?

And jgatie, let the muscle memory thing go. I was able to use this app from day 1. Months on and I can still use it and still dislike it for the many reasons I and others have given. Absolutely nothing to do with just taking time to remember where everything is.

I think it's crap. And I'm not alone.

Why does it matter to you that others don’t like the app? You have provided many posts explaining your reasoning why they may not like it, and in some cases you may be right. But so what? Explaining away the reasons why people don’t like, doesn’t change the fact that the don’t like it. They, like you have paid their money, and they have a right not to like it. They don’t even have to provide reasons, If they choose. Give them that space and stop trying to change their mind. Pushing the ‘muscle memory’ stick for the nth time doesn’t suddenly make you right and them wrong.

Andrew

It doesn't matter to me. So why in the H-E-double hockey sticks does it matter that I disagree with you? See, if you look back on my posts, originally I merely offered up the possibility that it was familiarity and muscle memory, and called for a rational response to the release by offering feedback instead of hyperbole. It was I who was attacked for that. So stop giving me grief for responding in a similar tone. It was you folks who didn't respect my opinion first, not the other way around. You people set the tone, not me. And you complaining about overblown inflated language when someone on your side described the new app as like an abusive relationship is rich!!! That's right, they described the new app as an abusive relationship, and I'm using overblown language? Criticize that post and I will start to take you seriously.

So to close, if you like, I will post my very first posts on version 8.0 and the responses as proof. But I imagine you aren't going to like. ;)

Oh and by the way, I've paid my money too, and I have just as much a right to express my opinion about the app. Only one person is explicitly calling for people to withhold their opinion and stop posting on the subject, and it isn't me.

I don't think I ever myself inferred that others silence meant they had adjusted and like the new version. I'm silent a lot about it - that doesn't mean I like the app.

The more that express their critique and criticism and/or praises the better for Sonos to be informed.

I just now stated yea the Muscle Memory thing is real (it is... and yes people do slowly adjust over time). I would be critical in that aspect in that Sonos shouldn't keep going and making drastic changes where people actually have to adjust. I don't let most visitors use my Sonos app any more because of changes Sonos has made in the past year to the app (I used to freely encourage people to use the Sonos app). There are way to many ways to mess up the queue or stop the music in the current version. The last version and the current released version are tailored to an individual playing music (as I noticed it is exactly the same as the Spotify App meant for an individual user) ... in its current form (and past form) it has issues when it comes to multi-user / multi-room. I didn't like the prior version ... I don't like the new version ... but it ain't life or death its a music app.

Most of you guys will probably be happy when they tweek the current version. I know I probably will not because I'm most certain there will still be no queue lock / party mode and I will still limit those who use the app. I think the only thing I have done of recent critical of others was point people who were making multiple threads to this thread - as it is the one Sonos is monitoring and would be of more value vs. clogging up board with multiple threads on same issue.

I'm at a loss as to why this glaring farce of an app was ever let through testing..Beta or otherwise. I don't think I've come across any media online where people actually like the new version..Is anyone at Sonos Hq listening to their customer base??

Is anyone at Sonos Hq listening to their customer base??

There is a post from a guy at Sonos HQ on this very page.

I know ... and then we get called fanboys for pointing those kinda things out.

I know ... and then we get called fanboys for pointing those kinda things out.

Meh. Getting called a fanboy comes with the territory. It's a lame schoolboy argument, and I chalk it up as points on my side.

*sigh*

It doesn't matter to me. So why in the H-E-double hockey sticks does it matter that I disagree with you?
..
It was you folks who didn't respect my opinion first......
..
Oh and by the way, I've paid my money too, and I have just as much a right to express my opinion about the app.

I keep saying it again and again, everyone's experience -- whatever it is, good or bad -- is valid for them. Your experience is valid for you.

So really I don't have an issue with your differing opinion of the app. I've read many dozens of opinions and everyone has a different take on it. I don't challenge their opinion and I don't challenge yours.

The only issue I have with some of your postings is that you seek to explain away other peoples' dislike. You are trying to persuade them that the cause of their dislike lies with them -- that it is all down to muscle memory, and therefore it is the fault of the user. You're almost blind to the possibility that the cause of their dislike may lie with the app.

So you may be right that V8 is better than what came before. I may be right that it isn't. No-one's opinion is wrong. I humbly suggest that by trying to justify the reasons why others dislike the app, you are suggesting their opinions are fundamentally wrong. Or at least you don't entertain the notion that the problem may lie with Sonos and not the users.

Andrew

I gave the opinion that one's dislike may be partially or even wholly due to very real phenomena, with a historical precedent right here at Sonos. I gave examples of that phenomena in the past, offering proof for my opinion in the form of other's posts and how their pedulum swing change of opinion for the 5.0 app seemingly occurred without a coresponding change in design or function.

And note that when others produced evidence that their opinion of 5.0 has never wavered, I gave them their due. I also stopped picking on specific people, because I really felt bad embarrassing one in particular, and instead posted in general terms when there were many more I could have called out and better supported my point.

For that I was attacked, yet I'm the one intolerant of others opinion? Looks more like I hit too close to home.

As to me not entertaining the notion that Sonos is at fault, I guess you don't recall my scathing analysis of Sonos' performance lately. Figures. Most only read what they want to hear. Guess I should have compared it to an abusive relationship* in order for it to be memorable. But then I'd have to hand in my Fanboy card. :8

* Notice you conveniently snipped the abusive relationship stuff from my post when you quoted. Any comments? 😉