Please go back to the last app, the update sucks SO bad!

New app sucks and requires far more clicks to change rooms. Its so unintuitive. I greatly preferred the old navigation.

Let’s mention the too much white space having too few rooms per page.

I gave the opinion that one's dislike may be partially or even wholly due to very real phenomena, with a historical precedent right here at Sonos.

So what’s your point? If 10 people come along and say they hate the app and you come along and say hang on guys there is a phenomena at work here — does that mean they were wrong to hate it or that they should now hate it less ? Or maybe, irrespective of the phenomena, their experience of hating it is still very real for them and won’t be changed now matter how many times you use the words muscle memory ??

Andrew

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So what’s your point? If 10 people come along and say they hate the app and you come along and say hang on guys there is a phenomena at work here — does that mean they were wrong to hate it or that they should now hate it less ? Or maybe, irrespective of the phenomena, their experience of hating it is still very real for them and won’t be changed now matter how many times you use the words muscle memory ??

Andrew

See, I never made that type of judgment. You did. I offered my opinion and brought some amount of evidence to back it up. How other's hate (or lack thereof) is affected by that opinion is on them, not me. The well being of their opinions or feelings is simply not my concern, so I couldn't care less what is "real" or not for them, though it is interesting that my posts seem to strike a giant nerve with some. I will admit to finding it ironic that one so concerned with the validation of others opinions, no matter how out there (abusive relationships anyone?), seems to relish in beating up mine on an almost minute by minute basis. I guess it is easy to pick on the fanboy. 😉

The well being of their opinions or feelings is simply not my concern, so I couldn't care less what is "real" or not for them, though it is interesting that my posts seem to strike a giant nerve with some. I will admit to finding it ironic that one so concerned with the validation of others opinions, no matter how out there (abusive relationships anyone?), seems to relish in beating up mine on an almost minute by minute basis. I guess it is easy to pick on the fanboy. ;)

Or maybe it's simply a case of people being fed-up with critique being systematically ridiculed and trivialized.

Your reply in this thread is a perfect example. You turned
"Sonos is an interesting position in that regard. They can listen to their customers and get back to the excellent user experience of the early days, or lose the loyalty and word of mouth that got them were they are today. Up to them to decide."
into
"See, the thing with "or the bunny gets it" threats is the bunny never actually gets it!. It just hangs around until the next time the easily indignant get their feathers in a ruffle over the next bunch of UI changes. "

At no point didn't even dawn on you that this was not me threatening to sell my system or anything like that, but that I was referring to people postponing expansions, not showing their friends how easy it is to use the system, or actively advocating for purchasing the system. All of which will hurt sales a lot more than a customer leaving for a competitor. But no, this was me threatening to kill the bunny :8

And this is typical of the way you 'communicate' on this forum as andrewmk pointed out a couple of posts ago.. You care so little about what others have to say that you need inflate and exaggerate what they have been posting, just so you can ridicule their point, and that time and time again. Because dissent is clearly not allowed around here.

Dissent is most certainly allowed. I've never said others should not be allowed their opinion. The only people calling for censure around here are the ones telling me to stop posting.

I get it. You don't like what I have to say or the manner in which I say it. Unless I am violating the forum TOS, that's your problem. Deal with it.

And this is typical of the way you 'communicate' on this forum as andrewmk pointed out a couple of posts ago.. You care so little about what others have to say that you need inflate and exaggerate what they have been posting, just so you can ridicule their point, and that time and time again. Because dissent is clearly not allowed around here.

Amen!

Amusing that there is so much hate being spewed for an app that, with each iteration, gets closer and closer to the native streaming providers apps. Has anyone bothered to compare this latest version with the apps from Tidal or Spotify? So similar, i feel right at home in any of them...

It is a dead ringer for the current Spotify app. Someone at Sonos obviously believes mirroring what people are familiar with in the native apps is the way to gain more sales. But ..... as a way to control a multiroom, multiuser environment - pretty bad at in current configuration (but not saying it would take much to give that better focus).

There is another thread in the past 24 hours where the user hadn't tried the new app and was saying how he wished the Sonos app were more like Spotify/Google native apps. I let him know his wish has been granted the new version is just like them. Everyone has different opinions - some just express them as their wishes are the only ones that matter.

The fact is the App is a vehicle for Sonos to sell speakers. The more familiar it is to new customers the more they sell. Yes word of mouth from current users is important - they do need to keep current users fairly happy as to recommend them. If Sonos marketing tomorrow decided that Party Mode/Juekbox Mode/Queue lock would sell them more speakers (note: it would) then they would add it tomorrow. But if they feel it would complicate the app (as they obviously do) and turn away new users then they don't.

If they feel that having the application looking more like native apps will sell more speakers vs. loss of good will and word of mouth by a core group of users .. then they will do that.

Amusing that there is so much hate being spewed for an app that, with each iteration, gets closer and closer to the native streaming providers apps. Has anyone bothered to compare this latest version with the apps from Tidal or Spotify?

Are you saying that the Tidal and Spotify apps are also badly designed? :)

But ..... as a way to control a multiroom, multiuser environment - pretty bad at in current configuration (but not saying it would take much to give that better focus).

Agreed. Room selection and grouping is awkward but could be improved with minor changes.