Please go back to the last app, the update sucks SO bad!

I have 14 Sonos speakers around my house which were in constant use by all 4 members of the household. Since the update to v8, the usage has dropped to practically zero - the teenager in the house who used to be on Sonos 18 hours a day now solely uses headphones plugged into her iPhone. 100% of us don't like the new user interface on IOS. I dislike it so badly that I don't use the app from my phone at all anymore, it is totally counter intuitive and much slower and harder to use than earlier versions. If the next round of updates don't bring back some improvements in the iPhone app user interface, my Sonos system will be going on ebay.

I purposely created an account in order to voice my opinion that the new interface on 8.2.1 is a huge step backwards.

I couldn't agree with the feedback in this thread more! As an IT professional, a huge Sonos advocate and a trained UI practitioner, I've been aghast at the latest application update. I mindlessly and trustingly allow the upgrade to my Andriod device as did several members of my family. We've all been super happy with Sonos in the past particularly based on the user experience and ease of use. I've given Play 3 systems several times as gifts and raved about it to others.

I'm now super frustrated by the counter-intuitive UI and my inability to find basic functions in the app. My family has dramatically reduced the use of our Sonos systems (we have two, one at home (5 units) and one in our vacation home (3 units). I've suspended any thought of further investment in Sonos gear until this gets addressed.

To call this a step backwards would be a compliment in comparison to the actual situation. This upgrade is a complete fail! The gap between Sonos and the competition has closed considerably if not completely based on this. The technology is still stellar, but it's a complete shame to see it so severely diluted based on a horrible user experience. Please, please, please, get some UX engineers on staff and revert back to your old style UI. It was best in class, now it's awful, full stop!

Signed a disappointed Sonos owner and former advocate....

Worst software in history. An embarrassing mess. We can no longer get the system to work simply. My wife hates it too

Go back to the older menu right before this last one. This one is aweful!!!!! Seriously sonos I have spent a good amount of money on your products and this last update is rediculous!!! And I’m a tech guy!!! Whoever passed this through the gates should be examined not the rest of us sonos users!!!

I received an updated request a few weeks back which I could not find a work around for. It basically forced me to update including register all my SONOS devices. This update has been nothing but a disaster. Now, iPhone can only access my Sonos net approx 50% of the time. To remedy, I am forced to reboot my wireless in order to overcome the problem which is not a practical solution when your wireless is also your business/work access. In addition to this, the user interface is downright atrocious. The previous version was very intuitive and user friendly. Now its a pain in the a$$ to do much of anything. Thank God Sonos has not forced an update for my computer app. The computer app is rock solid. Note: I have 9 separate rooms running a total of 11 SONOS devices. Never a problem prior to the recent update. Now its all a frustrating waste of time and money. How do I go back to the previous version?

As I type this I was forced to use my computer app to access my Sons, a result of my iPhone Sonos app stuck in a partially open state. My phone knows Sonos is operating as I get the screen from time to time displaying what song is playing. But if I try to open the app, it will not open. After using Iphone's App forced closure function, I am now able to reopen the Sonos app and access my sonos system. What a pain in the a$$. Please fix this horrible app.......!!!

Ditto. Please Please Please go back to the old app. Multiple issues from ability to select Pandora account (which may be a Pandora issue) to a completely counter intuitive process in total. Too much money spent to live with a horrible app. Had the system for almost 4 years with no issue. Created an account now just to provide feedback. Too many to list ... but appears as if many others have pointed most of them out already.

Please Sonos. Listen to what we are saying. This is one of the worst apps I've ever seen. There is nothing intuitive about it. This is an example of what you get when you allow programmers to design an app without the aesthetics, form factor or user experience. I detest this thing and will not purchase another component until it's improved.

Come on now Sonos. It’s time this got sorted. You are not bigger than your customers. You’ve had a month already.