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Contributor I
Oct 7, 2017 10:34 PM UTC

Please go back to the last app, the update sucks SO bad!

Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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397 replies

Lyricist II
Dec 1, 2017 5:00 PM UTC
I am annoyed and my wife is down right livid!
Thanks Sonos!
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Lyricist I
Dec 1, 2017 9:10 PM UTC
I totally agree with the others. The only reason I signed up for the community is to express my frustration with the app update. Please hire a graphic designer that’s not afflicted with this ridiculous minimalism trend. Totally unintuitive, confusing, stressful to use. Please Sonos, Puleeez change the app. Having the same font, size and weight for the room name and the track/title is confusing. There’s no visual hierarchy. Please change back
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Contributor I
Dec 1, 2017 9:16 PM UTC
Yes, i have to agree. not enjoying the new version at all. i thought maybe once i used it for a while......but no, really difficult to navigate and dont like the look either.
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Enthusiast I
Dec 1, 2017 9:24 PM UTC
Just piling on. Long time Sonos user and this is THE worst controller layout I think I've ever used. While I HAVE gotten used to it and I can get around just fine it is seriously the most unintuitive layout possible.

Probably the worst offender to the whole thing is how the menu bar on the bottom disappears on you. At a bare minimum this should be displayed at all times.
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Contributor I
Dec 1, 2017 11:19 PM UTC
Remember the days that you could easily switch rooms in the app? How I long for those. There is some async issue when changing rooms. The UI suggests that it is changing rooms, however, it will constantly revert back to the room it was on when I started down the road of changing rooms. Please patch this. The app used to be amazing when it came to managing all of the music in my house, and having four different zones makes this feature a must have for me.
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Lyricist I
Dec 1, 2017 11:28 PM UTC
New pool of beta testers is needed. How did this pass???
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Lyricist I
Dec 2, 2017 2:07 AM UTC
My opinion and experience is clearly reflected in the comments. TERRIBLE, TERRIBLE, TERRIBLE. The UI is not intuitive and room changing doesn't work. I'm very frustrated.
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Lyricist I
Dec 3, 2017 12:16 AM UTC
Why? Previously it was all so straightforward. "If it ain't broke. . . . . . . .". What was the thinking behind the latest update? Please just give us one logical reason for making the update so thoroughly unpleasant to use. Then please change it back to the penultimate update which had a satisfying, user friendly, workability about it. Surely we can't all be expected to switch to a competitors' system which the current update is driving us all too?
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Trending Lyricist I
Dec 10, 2017 5:31 PM UTC
OMG, what happend to you Sonos. For so many years you have done a great job releasing software and then you release this terrible pile of rubbish. I have been trying since the upgrade to get in touch with the interface, but it is truly unintuitive and unworkable. Please, please revert back to the old one. It wasn't broke, in fact it was really good, so stop playing with it.
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Trending Lyricist I
Dec 10, 2017 9:12 PM UTC
Another former fan who agrees with others here regarding app v8. Sonos please have some courage and give us the old app back at least temporarily, if you must continue with v8. Please listen to your community and act on the feedback, thank you.
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