Please go back to the last app, the update sucks SO bad!

As a 10+ year user of Sonos I have been a huge advocate of theirs. However, This newly redesigned Sonos app is a huge leap backwards. In this day and age, one of the most important elements of a technology system is the GUI or user interface. When Sonos released the original app it was a game changer and greatly moved things forward where needed to be to keep up with current times. This however is the most unintuitive app I have ever used. My family is so frustrated with it they want to go back to my LCD Sonos controllers that I once had mounted on the wall throughout the house. The Alexa voice control is a wonderful thing which I use daily but it is obviously limited and the Sonos app is critical to making this system fully functional . This needs to be addressed ASAP. Please Sonos, don't make me convert my entire 12 zone home to something else.

And feel free to tar and feather the engineer that developed the GUI. Lol.

It’s a terrible update. Messed up the whole house! Awful!!!

Agreed, this app is a disaster! I am a Sonos dealer, new customers are frustrated. Sonos has always had an easy to use interface that is easy to teach to new clients after the install was complete. They have now taken a MAJOR step backwards! They have almost begun to make the BluSound App look easy. Come on Sonos, what happened?

Please, please roll back to the old one. All the recent updates seem to make it worse. I'm sure the UI is fine if you have a single room or something but a I have Sonos in most rooms and the UI is a bear to work with. I've given it some time and I hate it more every day.

Sonos you need to do something QUICK!!!!! This latest App is a disgrace!

The SINGLE WORST FEATURE, if you even want to call it that is queue management for the rooms. Horrific. Literally a joke that this got by QA.

In the old APP (7.4) on Android or iOS, you could have two people playing different queues of music in Room A and Room B. If I closed the app on my phone and later went back in, I went back into the original room and queue I was playing music from.

NOW. When I go back in, I'm presented with the last room and queue that was accessed LAST by any controller on the network.

The queues also get mixed up so that now my Romo A has inherited the queue from Room B and vice versa. Finally getting the controller to switch to a different room is bloody impossible and rarely works without going in and selecting and deselecting multiple rooms until the controller gets it right. During all of this, rooms mysteriously disappear and then reappear.

Seriously the worst upgrade of all time. Back to 7.4 😠

Yes, this is the worst update since the first update from the old blue background. The last version was very nearly perfect, Why change it so much. Now on the favorites screen you have to scroll both vertically and horizontally, What were you thinking?!! Please fix this SONOS!!!!

This is awful. I just upgraded today as we wanted to play holiday music throughout house. A system that worked great for years took forever to update. The new app I terrible! And we have zones disappearing, music just stops. Really terrible!!!! Who planned this and ruined Sonos???

The SINGLE WORST FEATURE, if you even want to call it that is queue management for the rooms. Horrific. Literally a joke that this got by QA.

In the old APP (7.4) on Android or iOS, you could have two people playing different queues of music in Room A and Room B. If I closed the app on my phone and later went back in, I went back into the original room and queue I was playing music from.

NOW. When I go back in, I'm presented with the last room and queue that was accessed LAST by any controller on the network.

The queues also get mixed up so that now my Romo A has inherited the queue from Room B and vice versa. Finally getting the controller to switch to a different room is bloody impossible and rarely works without going in and selecting and deselecting multiple rooms until the controller gets it right. During all of this, rooms mysteriously disappear and then reappear.

Seriously the worst upgrade of all time. Back to 7.4 :@

Not my experience.