Prodigy III

patch 14.12

Forum|Forum|4 years ago
July 19, 2022
221 replies
22546 views

Just updated to 14.12 only noticed 2 things

Truplay had to be redone for my arc,sub and surrounds not my 5's and sub

Also volume level seems lower on the arc

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melvimbe

This is really frustrating, and I would gladly pay for a device which allows me to run trueplay and doesn’t end up unsupported due to software updates at some point. Now I have to borrow someone’s iphone, which is a real annoyance and doesn’t allow me to re-run the trueplay routine when needed without hassling someone for a phone.

How much would you pay for a trueplay only mic device? $50? $100? $200?

Worth noting I think that Trueplay isn’t just about the mic. After you record the sample audio, your iOS device is processing the data. Can that same processing be done on an android? Or is part of the processing relying on iOS code that intefaces and manages the iOS mic? I don’t know, I’m just speculating at the possiblity that a device for trueplay may require some computing power in the hardware and just a mic with known characteristics.

Danny

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kojak35

Lyricist III

I am not happy with this update. They could have fixed the dialog issue with giving us a center volume control. Now we have all been forced to use their dialog enhancement, which first off seems lower volume than it was before the update. I still need to use the dialog enhancement setting, and now it sounds even more tinny than before. I had trueplay calibration done perfectly for my room over much trial and error and now I have ran it 4 times and can't get it to sound as good as it did before. Sonos needs to provide an update to return the Arc to the way it was before,because this update has ruined things. Also I had an error at the end of the update that said the Arc disconnected during the update and to try again. I clicked the try again and it said everything is up to date. The Arc shows the correct firmware. Not sure what to do now.

SarahN

Local Superstar

While I don't have an Arc so have not lost trueplay on anything, I too am on Android and have an old iPod touch that I just used for trueplay. Like the above poster, it now does not support the latest Sonos update so cannot be used anymore. Bit disappointed as it was so useful to have just for trueplay. Not planning on changing my set up so I just hope I don't lose my trueplay settings in the future due to future updates. I get that as updates come online, older devices may not be able to support the Sonos app but still a bit gutted

Can you have too many Sonos speakers? 🤔 😆

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GuitarSuperstar

Lead Maestro

I updated my system to 14.12. After redoing Trueplay and testing a few different sources, I’m happy to report that I have not experienced the lower volume levels that other users have reported.

I have noticed an improvement in dialog clarity. Dialog sounds a little fuller and more pronounced than it did before. It is enough of an improvement that I don’t think I will need to use Speech Enhancement as much as I have in the past.

"Receive with simplicity everything that happens to you." - Rashi

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So-Ron

Lyricist I

I am not happy with this update. They could have fixed the dialog issue with giving us a center volume control. Now we have all been forced to use their dialog enhancement, which first off seems lower volume than it was before the update. I still need to use the dialog enhancement setting, and now it sounds even more tinny than before. I had trueplay calibration done perfectly for my room over much trial and error and now I have ran it 4 times and can't get it to sound as good as it did before. Sonos needs to provide an update to return the Arc to the way it was before,because this update has ruined things. Also I had an error at the end of the update that said the Arc disconnected during the update and to try again. I clicked the try again and it said everything is up to date. The Arc shows the correct firmware. Not sure what to do now.

Exactly the same for me. I got the same error message at the end of the update. I must renew the trueplay and the volume is very lower than before. Also the sub not the same bass like before. What’s up Sonos? Please role back soon!!!!

buzz

Grand Maestro

I must renew the trueplay and the volume is very lower than before. Also the sub not the same bass like before. What’s up Sonos? Please role back soon!!!!

There is wide disagreement with respect to ‘enough’ bass. You can adjust the SUB level at Settings → System → [ARC] → Sub Audio.

Only you know what sounds “best”.

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Keithmac

Virtuoso

As for my Moves, which are my favourite speakers, as trueplay is built in i can’t comment what the difference is as there is no before and after to compose as you can’t turn the trueplay on and off like other speakers.

However what i do find is that set up a nice distance from a garden lounger they are easily my favourite speakers. They rate higher than my Play 5s and sub. Also friends visiting can’t get over how good the sound is.

This is why after was soo annoyed when they stopped working after one of the recent updates.

The Move has always been ok on S1, along with other issues on top that has made me very reluctant to move to S2 (and buy the Arc).

Seems Sonos can't help but mess around with their systems, luckily S1 has been left alone recently.

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GaryGorilla

Enthusiast I

My Trueplay has vanished altogether. Not even greyed out, just completely gone as an option. I have the arc, sub and 2 ones.

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So-Ron

Lyricist I

I must renew the trueplay and the volume is very lower than before. Also the sub not the same bass like before. What’s up Sonos? Please role back soon!!!!

There is wide disagreement with respect to ‘enough’ bass. You can adjust the SUB level at Settings → System → [arc] → Sub Audio.

Only you know what sounds “best”.

I had the „best“ bass for me before the update. Same settings set under sub audio after the update und it’s not the same. If I must set now instead of +2 before +15 now…. something must going wrong….

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nikid

Enthusiast II

Just updated to 14.12 only noticed 2 things

Truplay had to be redone for my arc,sub and surrounds not my 5's and sub

Also volume level seems lower on the arc

Yep, can confirm after 14.12 update everything is at least 10 volume levels less. Clarity wasn't an issue in the first place. If it ain't broke don't fix it. I'm not happy with this update whatsoever

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