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skullc
Prodigy III
July 19, 2022

patch 14.12

  • July 19, 2022
  • 221 replies
  • 22546 views

Just updated to 14.12 only noticed 2 things 

Truplay had to be redone for my arc,sub and surrounds not my 5's and sub 

Also volume level seems lower on the  arc

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221 replies

skullc
skullcAuthor
Prodigy III
July 19, 2022

Just updated to 14.12 only noticed 2 things 

Truplay had to be redone for my arc,sub and surrounds not my 5's and sub 

Also volume level seems lower on the  arc

The same for me also, arc + sub sounds quieter

Not happy with this update I have had to turn up bass and sub levels and double overall volume to get what I had before 

I had no clarity issues unless this is music related as i only use my arc system for movies and TV 

Should have known better and waited before updating 

Network= livewire cpe pro 3 +eero 6 pro wireless
Lead Maestro
July 19, 2022

Just updated to 14.12 only noticed 2 things 

Truplay had to be redone for my arc,sub and surrounds not my 5's and sub 

Also volume level seems lower on the  arc

The same for me also, arc + sub sounds quieter

Not happy with this update I have had to turn up bass and sub levels and double overall volume to get what I had before 

I had no clarity issues unless this is music related as i only use my arc system for movies and TV 

Should have known better and waited before updating 

Other than having to increase the volume, do you notice any improvement with the audio quality especially with dialog?

"Receive with simplicity everything that happens to you." - Rashi
skullc
skullcAuthor
Prodigy III
July 19, 2022

No improvement 

Oh and I rebooted the TV and the arc

Network= livewire cpe pro 3 +eero 6 pro wireless
Contributor II
July 19, 2022

Same lower volume issues here

Trending Lyricist I
July 20, 2022

 

I just updated my sonos setup to 14.12 and all I can say is that I’m very dissappointed with Sonos.  I have an Arc, sub x 2 (Gen 2 and Gen 3) and 2 play One’s.  Since the update, I’ve redone the trueplay and I can feel the subs moving but there is no bass.  Has anyone else encountered this?  I’ve turned the sub level to max and there was barely any difference.  I also reboot the entire system and no change.

Headliner I
July 20, 2022

I have to agree that music sounds worse after 14.12, retuned truplay on ot off doesn't matter to my ears. Arc with sub and surrounds 

Headliner I
July 20, 2022

I have to agree that music sounds worse after 14.12, retuned truplay on ot off doesn't matter to my ears. Arc with sub and surrounds 

Going to amend my remarks after listening for a couple hours at various volume levels.

Focusing on clarity etc, I perceived (not measured) some of the claimed improvement in speech clarity at lower volume. And I don't note any, much less significant, difference in perceived volume level at my typical listening settings.

Enthusiast II
July 20, 2022

Did the update yesterday. Redid Trueplay, but I found the dialogs on the Arc to be rather worse than improved. I watched the latest episode of Better Call Saul on Netflix and it was like they were all in a box or something. Very muddy and not crisp at all. Maybe a coincidence. Will have to watch more to see if it was incidental.

melvimbe
July 20, 2022

In most rooms, I’ve perceived little to no improvement, and in fact often leave TruePlay off. I do pay attention to speaker placement, and it does help when there’s not an ideal placement available. But to say that Android users are getting ¾ the experience seems to be a bit much from my perspective. I truly believe that if Sonos felt is was a “requirement” to get their speakers sounding perfectly, they’d have created a device, as suggested. The fact that they haven’t leads me to the supposition that it’s merely an “add on” without significant enough value to rate that kind of treatment. It’s nifty, when it works, but I also don’t believe that when it’s not there, you’re getting less. 

I do believe there’s mostly value in the other “self” tuning that Sonos does for individual speakers, but the fact that Sonos have not created a way for non-iOS users to achieve TruePlay is indicative to me that it’s not “all that and a bag of chips” . I do think people’s perception of the value there is overblown. 

 

While I get what you’re coming from, and would agree that some rooms will get a better benefit that others, I’d say it adds significant value.  For one thing, Sonos does seem to require a significant amount of testing and develop whenever a new iOS device is on the market.  If trueplay wasn’t that effective, I would expect that enabling on new devices would be rather quick.  I’d also expect that they would give autotrueplay on some non-portable devices, if there was little difference between trueplay and auto trueplay.

As far as not having their own mic device for android users, I think it may just be that the market is too small for that.   If you have one or two Sonos speakers, do you want to pay $50 (or whatever) for the extra tuning?  If you have a whole home system, it makes some sense, but then you have a device you theoretically no longer need.  Do you go ahead and sell it, which then means a smaller market for Sonos to sell these new? And of course, if you are pro installer, you only need one. 

Danny
Trending Lyricist I
July 20, 2022

In most rooms, I’ve perceived little to no improvement, and in fact often leave TruePlay off. I do pay attention to speaker placement, and it does help when there’s not an ideal placement available. But to say that Android users are getting ¾ the experience seems to be a bit much from my perspective. I truly believe that if Sonos felt is was a “requirement” to get their speakers sounding perfectly, they’d have created a device, as suggested. The fact that they haven’t leads me to the supposition that it’s merely an “add on” without significant enough value to rate that kind of treatment. It’s nifty, when it works, but I also don’t believe that when it’s not there, you’re getting less. 

I do believe there’s mostly value in the other “self” tuning that Sonos does for individual speakers, but the fact that Sonos have not created a way for non-iOS users to achieve TruePlay is indicative to me that it’s not “all that and a bag of chips” . I do think people’s perception of the value there is overblown. 

 

While I get what you’re coming from, and would agree that some rooms will get a better benefit that others, I’d say it adds significant value.  For one thing, Sonos does seem to require a significant amount of testing and develop whenever a new iOS device is on the market.  If trueplay wasn’t that effective, I would expect that enabling on new devices would be rather quick.  I’d also expect that they would give autotrueplay on some non-portable devices, if there was little difference between trueplay and auto trueplay.

As far as not having their own mic device for android users, I think it may just be that the market is too small for that.   If you have one or two Sonos speakers, do you want to pay $50 (or whatever) for the extra tuning?  If you have a whole home system, it makes some sense, but then you have a device you theoretically no longer need.  Do you go ahead and sell it, which then means a smaller market for Sonos to sell these new? And of course, if you are pro installer, you only need one. 

 

I agree with aspects of what you are both saying here. However, I am an android phone user, but I have the newest ipad pro 12.9”, so neither of these devices will allow me to run trueplay. 

I had to buy an ipod touch off of ebay earlier this year just to run trueplay. Last night I updated my Arc and fired up the ipod touch that’s only used for trueplay. It can’t be updated to the latest version of IOS and therefore the sonos app, so I can’t run trueplay in my living room any more - even though I have an old IOS device and a new one.

This is really frustrating, and I would gladly pay for a device which allows me to run trueplay and doesn’t end up unsupported due to software updates at some point. Now I have to borrow someone’s iphone, which is a real annoyance and doesn’t allow me to re-run the trueplay routine when needed without hassling someone for a phone.

 

And it’s not as if I don’t have an IOS device. I have 2. It’s kind of BS on top of the sonos tax we’re all already willingly paying. That’s my .02  (: