patch 14.12

Lmao 😇 

I did a live chat for an hour the other night explaining this is my second arc setup and i can return it. After an awful lot of messing around from them, he confirmed there was a bug in the update and the engineers are currently working on it. He didnt say a fix though, more about finding a happy medium.

Happy medium would be back to 14.10 and add a centre volume slider for those unable to hear dialogue 

never gonna happen

If it’s a ‘bug’ then it should require a fix. Sounds more like a poorly received change that they are privately reacting to and don’t want to admit they screwed the pooch publicly for whatever reason. At least not yet.

Keeping my fingers crossed a new update comes out sooner than later. I’ve tweaked my settings to get it back to somewhat decent bass levels. But the low end is still really lacking. Just refuses to rumble the chest like it did pre-update. 

I've been reading some of the comments on Peter Pee's recent YouTube video about 14.12, to my amazement he acted positively about it. I think in short, there's nothing posivite about it, certainly in terms of the sound and volume level. Indeed the happy medium fix  needs to be a revert back to how 14.10 sounded and keep the connectivity improvements. It was a joy to hear the 14.10 sample again in Peters video. Must be a different team now, people on other forums reckon it's a load of ex-Bose employees now running the show, all I know is whatever it is, it's unacceptable to so-call improve something for the moaning few, but totally ruin something great for the vast majority. If you had a dialogue issue, use the setting. If you've still got a dialogue issue, send it back as the Arc or Sonos infrastructure isn't for you. Don't ruin it for the rest of us. I will keep saying it, let's get that AWARD WINNING sound back, please.

Agreed 👍

Same experience with the sub not giving the same impact it did. I would usually have the sub level at +5, but that now feels totally lacking. Having it at +15 does add bass, but not in the same way(and not as deep) as before. It sounds wishy washy, muted, almost like it's playing in another room.

Really not happy with the overall result in sound now. Has sonos made a mistake with the eq?! I've seen some testing that indicates the volume on the lowest frequencies has been affected, which would correlate to people's experiences.

The sub really doesnt sound anywhere near like it did before. I have added bass but its not the same as sub bass, those low down notes that punch. Those impacts make it feel like an expensive premium system. I dont really understand Peter Pees video. I cant get mine to sound anything like it did. Sure, i can turn it up and add and remove bass/treble, but the overall sound is nowhere near what it was. Voices are clear, yes, but also to me far too thin, there seems no depth or warmth to the voice, or any of it at all to be honest.

As I see it, the recent Peter Pee video was about just the arc without the sub. And I think the arc itself does sound better stand alone. My subs sound anemic however, and sonos should really hurry and fix this because I am seriously looking at selling it al and going for the Sony system if this takes as long as the 14.6 debacle.