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ItsDaWaves
Contributor I
July 21, 2022

New Update - Way too much midrange

  • July 21, 2022
  • 23 replies
  • 1426 views

How long does Sonos to fix an update? My arc sounds way too piercing in the midrange. It's just too sharp sounding now. The arc also has less mid bass with a now overwhelming mid range sound. 

I wish to go back to the original settings. Even the sub has suffered the low end isn't as solid; sometimes the sub is barely heard. I adjust the EQ and sub level and still not satisfied. This update is no good. 

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    23 replies

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    Gman317
    Contributor I
    July 27, 2022

    I can’t stand the way it sounds now… 

      notacapulet
      Enthusiast I
      July 27, 2022

      There’s a whole other thread underway here about it too: 

      I called up SONOS today (July 25, 2022) and they said engineers are working a ‘middle-ground’ fix which should be available in the next 2 weeks. Whilst they’ve received some positive feedback about the update, they have mostly received negative and hence the rushing around for a fix. By middle-ground I suspect they mean a happy medium, so retaining some of the enhancements like connectivity improvements but also addressing the other issues such as lower volume level, sub sounds and mid-treble issues. Fingers crossed, as it can not stay sounding like this.

      My products - Arc, Sub Gen3, 2x OneSL

      Just roll back the code. This was a bad update. Yikes Sonos!!

        RussJK
        Trending Lyricist II
        July 27, 2022

        I’m noticing too much volume on my surrounds in relation to the dialogue from the ARC and lack of bass from the sub. This is with Trueplay enabled.

         

        I would like to think that Sonos test their software releases using multiple listening environments, but somehow I don’t think so.

          AZ_Kohler
          AZ_Kohler
          Contributor II
          July 27, 2022

          This is bull**. Ruin a great sounding system with an update that we have no say in. I paid for a system that sounded good but now it’s awful. 
           

          argh!!!!!

           

          *Moderator Note: Modified in accordance with the Community Code of Conduct.*

            Keithmac
            Virtuoso
            July 27, 2022

            You can't go back unfortunately, you'll get the the usual shills telling you it's better than what you had and it's your own fault you can't get on with it but that's the Sonos way unfortunately.

            jgatie
            jgatie
            July 27, 2022

            You can't go back unfortunately, you'll get the the usual shills telling you it's better than what you had and it's your own fault you can't get on with it but that's the Sonos way unfortunately.

             

            Show me one post where a "shill" has said this.

              wilwong829
              Enthusiast II
              July 27, 2022

              But it's strange that one or two "lucky ones" in the community said they don't have any problem like volume drops etc...

                Dogdad
                Dogdad
                Headliner III
                July 27, 2022

                I have to agree the update has ruined the sound. I was only thinking the other day how amazing the system sounded...now it sounds really bad; nothing is balanced (arc, 2 x one SL, 2 x sub). Will Trueplay over the weekend. I hope it makes a difference.

                Doesn’t help..

                Dogdad
                Dogdad
                Headliner III
                July 27, 2022

                There’s a whole other thread underway here about it too: 

                I called up SONOS today (July 25, 2022) and they said engineers are working a ‘middle-ground’ fix which should be available in the next 2 weeks. Whilst they’ve received some positive feedback about the update, they have mostly received negative and hence the rushing around for a fix. By middle-ground I suspect they mean a happy medium, so retaining some of the enhancements like connectivity improvements but also addressing the other issues such as lower volume level, sub sounds and mid-treble issues. Fingers crossed, as it can not stay sounding like this.

                My products - Arc, Sub Gen3, 2x OneSL

                Just roll back the code. This was a bad update. Yikes Sonos!!

                Haven’t seen a word or post of SONOS acknowledging they know or admit any issue on this latest update anywhere…

                  Dennisg
                  Contributor I
                  July 28, 2022

                  I have to agree the update has ruined the sound. I was only thinking the other day how amazing the system sounded...now it sounds really bad; nothing is balanced (arc, 2 x one SL, 2 x sub). Will Trueplay over the weekend. I hope it makes a difference.

                  Doesn’t help..

                  I did re-do Trueplay. Things did improve slightly, but still poor base, surrounds overpowering etc.

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