New App Upgrade - HORRID

#MYAPOLOGIES YOUR GREATNESS

Anything else?

#MYAPOLOGIES YOUR GREATNESS

Anything else?

Yeah, instead of your ridiculaous hashtags, how about posting actual constructive feedback that Sonos can use to make the current app better.

Stop putting in large graphic blocks in the list of albums, keep it just like the artist lists with small graphic and one entry per line in uncluttered text. Anytime I have to scroll 10 pages down to get to the album I want it makes me lose my mind. And don't cutoff the album names, wrap them. How am I meant to tell which copy of "The Rise and Fall of Ziggy Stardust and the Spiders From Mars" is the one I am selecting?
The Sonos interface used to be almost flawless, very simple to use and navigate. Now it's just frustration.

Agree with all the above, new controller app is awful, I have a Play one in the Kitchen, but this longer exists in my sonos world (according to the app) I had to reset my Play one in the bedroom approx 5 x times before the app accepted it. The Play Bar in the living room seems to be OK, but this now only works using a cable directly to my hub. seraching for Music on Spotify has become a joke, all i get is a spinning icon, when it does eventually find a song/artist I'm looking for it will play but then cut out after a 40 seconds or so. I didn't experience anything like this on the old app version. I love my sonos system but the new app is making it unusable. Please sort this out Sonos, I want to keep keep being able to tell my non sonos owning friends what they are missing out but but at the moment, I would say avoid at all costs, just because of the app user experience.

I came to the forum to see if anyone had answers to the new app update and it seems that most people are in the same boat as I am. I feel the new app is as user friendly.

When I want to turn off a zone, I have to group and ungroup the zones to make it happen. I've tried clicking on the zone to bring it up and that doesn't seem to work.

I feel that they can do better with the zone control.

It took me a bit of time to get used to the new layout of everything else but my biggest gripe is with the zone control. It is hard to turn speakers on and off with the current app.

I could not agree more with the sentiment of these threads.We have 2 android phone controllers and the frequent changes to the user interface render them useless until we randomly work through the new apps to search for music selections in services and libraries. Once we get a version figured out another upgrade appears with a new user interface and we have to start all over again figuring out what swipe or tap does what. We have 11 Sonos components and have been a user since Sonos' inception. Your desk-top controller, products and support services are top notch, but the Android app is rapidly becoming worthless. Finally, the zone selection and grouping no longer works on latest version of the Android controller. Your support techs are currently trying to sort this out. We hope your software planners do not forget that user interface simplicity and ease of use was once a hallmark of this premium product line.

+1 to the complaints. The latest UI is awful. Seriously give some thought to a look and feel more like v7. Also as others have reported many of the music services no longer seem to work as previously.

To cap it all the latest version of the Spotify App has broken Sonos integration! Happy days.

Your new app is terrible. The main reason is that it's so unintuitive. Your designers have implemented lots of clever things but have forgotten the basics of good ui design, keep it simple and easy to use. Please please sonos get it right next time.

Trying to use the new app over the holiday's was an eye opener on how horribly bad it is. Searching the internet and finding this forum thread just validated it even more with the amount of frustration and head scratching my wife and I have experienced over this new app.

I don't know if any one else is having this same problem but we are having extreme issues trying to select the rooms to which we want to play music. We have different devices using the app. In our kitchen we have an iPad that we use for various functions around the house (security cameras, sonos, etc.)

We usually use this device for our sonos system. But sometimes we will also control it from our phones (which are all android). In the past we never had any issues selecting rooms and playing what we want from any device. With the new app changes don't seem to want to take, ever, once multiple devices have the app running.

It seems to be all confused as to what is currently happening. Example: Turn the system on, it shows music only playing in the family room, but in reality the basement is also playing. I try checking then unchecking the basement, no changes are made. Other times my wife is upstairs in the family room listening to music while I am in the basement trying to play music for myself. My changes all of a sudden affect the music playing in her room.

Most times the only way to fix it, is to close every app on all devices then start it on only 1 device for it to sync properly and resolve all the issues. It is completely frustrating and maddening as to what is going on.

The latest app is also the first time we have had to view some youtube videos in order to figure out where some albums and internet radio functions disappeared to. How intuitive is that???

Did they simply let the programmers run wild with this or did they actually field test this with regular John Doe's? Unbelievable how they can screw something up so badly. The worst thing is, how do you even begin to give any constructive criticism back to them, as some have protested... when it seems every single area of the app seems to be in shambles! Perhaps that is why many of us (such as myself) would rather just roll it back to an older version and just have it simply work as it used to.

More embarrassing was the fact of showing guests who have never seen a sonos system before on how confusing and poorly implemented this new app seemed. Just terrible.

It is in fact quite easy to get music playing in the room you want, once you get the hang of it. Perhaps this will help.

https://drive.google.com/open?id=1mI9AOixsZpxDrxVnsnzYQbPZ23bSV-EG