New App: how do I add songs to a playlist currently playing

Spotify playlists (whether in a Spotify subfolder or not) seems to be limited to a total of 50 (yes I did count it) and is based on most recently created nto last used.  As I have 121 lists with some of my more popular ones being the oldest they cant be played from the Sonos app.  I appreciate you can cast them from the Spotify app but you miss out on some of the Sonos functionality and why should I now have to do that when before it was all workable from the previous app. 

Personally I do like the new UI but without some of the basic functions it really isnt good enough, not when people have spend thousands of pounds on their systems.

Also found that if you add a new favorite it will delete the oldest of the 50. I actually spoke with a customer service representative and tried to explain that most of my Spotify playlists were not available. Surprisingly she could not understand what I was talking about. She said that if to have more than 700 songs a s play list that it will not let you access it through Sonos. I have some playlists with less than 30 and she just didn’t get it. A lot wasted hour of my life!

Naturesveranda wrote:

“Also found that if you add a new favorite it will delete the oldest of the 50. I actually spoke with a customer service representative and tried to explain that most of my Spotify playlists were not available. Surprisingly she could not understand what I was talking about. She said that if to have more than 700 songs a s play list that it will not let you access it through Sonos. I have some playlists with less than 30 and she just didn’t get it. A lot wasted hour of my life!”

Sonos technical support used to be very good, when it was in-house. Now, though, like so many other companies, Sonos outsources their technical support to contract vendors, who apparently get paid by volume (more calls cleared = more $). 

Functionality on Sonos. In our past dreams. I can’t even access a radio station of my choice. It keeps asking me to authorise my account over and over again. What really irks me now is that after all these weeks/months management have still not come onto this “community “ board to tell us what they’re doing to fix it. They seem to consider we’re our own troubleshooters. Back in my day a single customer complaint had to be resolved pronto. We’re in the thousands and still nothing. 

Who thinks this new Sonos app update was a massive miss!?!!

Slow and laggy!! When we are running group classes it takes up to 10 seconds to pause, turn down or up volume... If you run group classes you know how this is a problem.... Also can't add songs to playlist anymore?? What a pointless update. What was actually "fixed" here??? Very frustrating. Could anyone reccomend a different system entirely!? 

The Sonos CEO said 99% of the customers love (his word) the new app.  

Since the new app, I can’t add a song to a Sonos or Spotify playlist.  Previously hitting the 3 dots next to the song would give the option to add to a playlist, but this is no longer available.

This is on android

I would like to see the data to back up the claim that 99% of the customers love the new app!

How do you make or add songs to your own playlist now? There isn’t the option when you touch the three dots anymore?

also why can’t I play all when I select an artists ‘top songs?’ Do I really have to individually ‘queue’ items to play them?

Is this app getting even worse! It’s barely functional now the endless “Something went wrong try again” is beyond a joke.

but yeah 99% of us love the new app apparently. I spend thousands on my set up as I’m sure many have and over the last several weeks I have barely been able to play anything I actually want on it.