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Contributor II
May 9, 2024
Question

New App: how do I add songs to a playlist currently playing

  • May 9, 2024
  • 229 replies
  • 19188 views

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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229 replies

Contributor I
May 28, 2024

Unable to add to existing playlists

recently played options fails adhoc

No balance or bass treble anymore 

and this is just for starters I’m now trying to find old app I hate this one, the new features do not justify the misery of what they’ve removed 

Lyricist II
May 30, 2024

To be fair, the playlist issue that I describe below (and that others echo) seems to be in the process of being resolved. Some of them are appearing in the app as a subcategory of Sonos Favorites.

 

Playlists that I have created over years can’t be found. Awaiting information about this -- hopefully how to access the playlists and not that they’re forever gone. I don’t want to be the “get off my lawn” guy, but the previous version was just fine. Most of us weren’t asking for an update. Perhaps the solution is offering the option to revert to what we had.

Contributor II
May 31, 2024

Absolutely incredible that basic song/playlist management isn’t in this shockingly bad update.  No more adding a song to my curated, several years old sonos playlist, no deleting, no knowing what the hell is coming on next.

Honestly - who sat down in a round table discussion with developers on this and thought yeah I think our customers want all playlist management removed, and the inability to add/delete from the playlists they created over all those years of buying and owning our products. Bravo Sonos, bravo…….

 

 

Lyricist II
June 1, 2024

Absolutely incredible that basic song/playlist management isn’t in this shockingly bad update.  No more adding a song to my curated, several years old sonos playlist, no deleting, no knowing what the hell is coming on next.

Honestly - who sat down in a round table discussion with developers on this and thought yeah I think our customers want all playlist management removed, and the inability to add/delete from the playlists they created over all those years of buying and owning our products. Bravo Sonos, bravo…….

 

 

Its absolute madness. A large portion of their customers are audiophiles. Meaning, they should no better than to perform stunts like this on such basic features. The Ferrari F1 team is run from the very top, which results in incredible decisions that are detached and unrelated from the 4 wheels on the tarmac. Sadly, it feels Sonos is run like this. My system is worth a small fortune which I now consider almost useless without this feature, in particular. 

Lyricist II
June 1, 2024

Absolutely incredible that basic song/playlist management isn’t in this shockingly bad update.  No more adding a song to my curated, several years old sonos playlist, no deleting, no knowing what the hell is coming on next.

Honestly - who sat down in a round table discussion with developers on this and thought yeah I think our customers want all playlist management removed, and the inability to add/delete from the playlists they created over all those years of buying and owning our products. Bravo Sonos, bravo…….

 

 

Its absolute madness. A large portion of their customers are audiophiles. Meaning, they should no better than to perform stunts like this on such basic features. The Ferrari F1 team is run from the very top, which results in incredible decisions that are detached and unrelated from the 4 wheels on the tarmac. Sadly, it feels Sonos is run like this. My system is worth a small fortune which I now consider almost useless without this feature, in particular. 

By the way, you can buy some headphones, if you want!

Lyricist III
June 1, 2024

Someone quoted the “it took courage to release this update”. Their further comment about it actually taking stupidity is way more apt. I am pretty sure some people lower down in Sonos were thinking “NO!!” but some other more senior people decided it was “yes…”. Sonos need to step back from this - and they need to remove those who gave it the green light - they are unbelievable idiots. Right I’m off to slate Sonos on every site I can - simply with an honest review of a borked product from a company that obviously don’t care about their customers and couldn’t organise a p*** up in a brewery. 

Contributor I
June 2, 2024

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

 

Lyricist II
June 2, 2024

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

 

You're not doing anything wrong. The option doesn't exist. Read through this thread, you will see the frustration of others, including myself.

Contributor I
June 3, 2024

Stationtostation, I’ve fixed it by resubscribing to Spotify and casting all my music through it to my speakers. Ive now been able to create playlists again. I’ve found I no longer need to use Sonos app at all (thank goodness). What a b….. fiasco. The CEO says he has courage. The courage to alienate Sonos customers; courage to destroy the brand. Coming from Blackberry he obviously knows all about that. If I were a Sonos shareholder I’d be demanding his exit. 

Contributor I
June 3, 2024

Oh and they can stick their headphones