New App: how do I add songs to a playlist currently playing

Pearl83, if you find something that works please let us know.  Sad we have to look at a third party to run our Sonos products.  They screwed a lot of us and don’t seem to care, they are focused on selling the headphones and getting new customers instead of taking care of their most loyal customers.  Reminds me of when Bed Bath and Beyond did away with their coupons and lost their most loyal customers, and went bankrupt shortly after.  I won’t be surprised if the same happens to Sonos, and I say serves them right.  I don’t feel mad over all this, anger fades away in time.  I feel betrayed, and that stays forever.  

Please Sonos, can you add back the feature that lets you add tracks/songs in to specific playlists? I have so many playlists that I built in the previous version of the app, now I can't add any songs to them. They are progressively becoming stagnant. I love my music and my system that I spent a lot of money on, please add this basic feature back in to the app.

Nobody even likes this new app. Not being able to rearrange a queue is enough to tick off pretty much everyone I know. Typical CEO out of touch with reality. 

I am very annoyed and frustrated with Sonos as I spent over £2000 upgrading my Sonos system last month. The new controller was automatically upgraded with no choice  this morning over a public holiday wkd in us and uk. As far as I can see all my personal playlists have disappeared - some of these have been compiled over 10 years for parties and with 700plus songs! this was a major reason for keeping Sonos! I use Napster rhapsody.
I also notice everything takes much longer to load preceded by ‘not found’ error messages! Yet I am on super fast broadband! In addition to that you now don’t seem to be able to queue multiple albums from different artists up and then put them on random play. Again provides a whole even g of music without keep reprogramming. So this seems to be a truly trash ‘upgrade’ and can’t see any benefits as yet. 

Like many others I was very annoyed with Sonos forcing upgrades of equipment then upgrading the controller and reducing its functionality makes me want a huge refund and possible return of equipment! 
 

After years of building and using a playlist in the old app I can no longer add new music to it. 
The new app is absolutely horrendous, in no way intuitive and it’s not just because I’m not used to it, it’s because it’s a terrible app

The new CEO is clearly a completely out of touch jackhole…a malignant shitfunnel, for lack of a better term. 

How can I create a playlist in the Sonos update. I also have some Spotify playlists missing in Sonos update.

Absolutely terrible! I lost all the playlists I’ve been making for years. Is there no way to acces them again? I think I need to restart all my music somewhere else. F Sonos!

I’m beyond disgusted with this new app.  You cannot add music to a playlist anymore, nor can you have a random playlist just play.  Every song has to be selected separately! What kind of BS is this? I cannot get Tidal or Spotify to play artist radios at all.  I’ve been a customer since 2013, never saw this coming.  How long can it possibly take to fix/upgrade an app? Please give the old functionality back or give your supporters their money back.  Most of us purchased these systems because they sound great and the app was user friendly.  

I have lost all my playlists that took years to develop.  One day I am listening to my music and enjoying my thousands of dollars of Sonos speakers the next day a new app comes out and nothing.  All my music just gone and I’m left with expensive speakers in every room which can’t play one song I want to hear.  Sonos response is maybe we will be able to fix that in a month, maybe, but in the meantime time wouldn’t you like to buy some new headphones?