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Trending Lyricist I
Sep 25, 2012 10:34 AM UTC

Need possibility of adding delay in addition to the normal 70ms

Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.
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    167 replies

    Lyricist I
    Jan 30, 2014 5:09 PM UTC
    The only way I managed to sync my receiver with the sonos connect was to use Spotify on my Iphone, airplay to my receiver and use zone 2 on my receiver connected to the sonos connect line in. This causes a delay to the sonos connect which can be compensated by the delay function in my receiver. However since airplay isn't as stable as sonos wifi I'm still waiting for sonos to introduce a delay. I will not recommend the sonos connect to anyone until the delay function has been implemented. Cheers
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    Lyricist III
    Jan 30, 2014 6:02 PM UTC
    Hey Azur D, its been well over a year since you commented on this topic. Is there any news? 
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    Lyricist III
    Jan 30, 2014 7:05 PM UTC
    Because of this "bug", I've decided to return all my Connect units.  Listening to music was simply horrible with the delay...  

    I'm keeping my Play 1s and hope that they someday fix this big problem.
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    Contributor I
    Feb 3, 2014 3:36 PM UTC
    I came across this problem last night myself. I have a Connect on my Onkyo receiver in my front room with adjoining rooms having Play 5's and and Connect Amp on a patio off the main room.  I've still yet to try direct mode but this is a really important feature request as far as I'm concerned.
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    Lyricist I
    Feb 5, 2014 1:19 AM UTC
    Just wanted to emphasize my like with a message that I am one of the original purchasers of Sonos - have six zones currently, and this is one of the very few issues that I've had with the system.  I'm hearing more and more about this from others, including just today a coworker who decided not to purchase because of this issue.
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    Contributor I
    Feb 5, 2014 2:10 AM UTC
    I'm currently holding off on buying into the Sonos system due to this issue. I'm hopeful that Sonos can offer a solution but if a competitor offers a more compelling option that can also integrate my current AV components without a delay, I'll bite. Unfortunately, I think Sonos is content with their position and doesn't feel too threatened. In any case, I'm not buying until the issue is addressed.
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    Contributor I
    Feb 5, 2014 2:06 PM UTC
    Most people who buy the Connect device do so to integrate SONOS with an EXISTING expensive multi speaker setup.  And who these days doesn't buy a surround sound receiver???  Most all of them perform processing which is the cause of the delay.

    I've tried the suggested solution - Direct mode which improved the sync issues only slightly but in that mode, all I get are two speakers; left, right and the sub.  Forget the other two sets that I have in the system!

    SONOS, you have marketed a device that by it's very definition is supposed to integrate these systems into the SONOS eco-system.  Your slogan that you so proudly display across your site needs some reconsideration!

    "Warm, full-bodied sound that’s crystal clear at any volume. No skips, delays or drops. Perfect sync in every room."

    However difficult this may be to code around based on a response further up this thread, you absolutely must address this.  How can you continue to sell the Connect knowing that it will very likely NOT be in "Perfect Sync" with any of your other rooms where you have SONOS devices?

    This shouldn't be a wish, it's a glaring short-coming of the SONOS system as it stands today and it contradicts your marketing entirely.
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    Trending Lyricist I
    Feb 8, 2014 3:31 AM UTC
    I have a Yamaha RX-A1010 that I hooked up with a Connect trying both digital out connections, I immediately hit the sync problem when zoned with a Play 5. I sent the Connect back within 2 days due to disappointment. I was going to sell the Yamaha and get a Playbar but the DTS decision changed that plan, I ended up upgrading the speakers on my Amp to SVS Ultras. I borrowed a Connect from a colleague of mine to give it one more try, same delay with the digital connections but no delay with the analog output into the CD input on the Yamaha, worked independent of any AV processing I enabled. I about to repurchase the Connect again.  
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    Trending Lyricist I
    Feb 8, 2014 3:34 AM UTC

    Most people who buy the Connect device do so to integrate SONOS with an EXISTING expensive multi speaker setup.  And who these days doesn't buy a surround sound receiver???  Most all of them perform processing which is the cause of the delay.

    I've tried the suggested solution - Direct mode which improved the sync issues only slightly but in that mode, all I get are two speakers; left, right and the sub.  Forget the other two sets that I have in the system!

    SONOS, you have marketed a device that by it's very definition is supposed to integrate these systems into the SONOS eco-system.  Your slogan that you so proudly display across your site needs some reconsideration!

    "Warm, full-bodied sound that’s crystal clear at any volume. No skips, delays or drops. Perfect sync in every room."

    However difficult this may be to code around based on a response further up this thread, you absolutely must address this.  How can you continue to sell the Connect knowing that it will very likely NOT be in "Perfect Sync" with any of your other rooms where you have SONOS devices?

    This shouldn't be a wish, it's a glaring short-coming of the SONOS system as it stands today and it contradicts your marketing entirely.


    I have a Yamaha RX-A1010 that I hooked up with a Connect trying both digital out connections, I immediately hit the sync problem when zoned with a Play 5. I sent the Connect back within 2 days due to disappointment. I was going to sell the Yamaha and get a Playbar but the DTS decision changed that plan, I ended up upgrading the speakers on my Amp to SVS Ultras. I borrowed a Connect from a colleague of mine to give it one more try, same delay with the digital connections but no delay with the analog output into the CD input on the Yamaha, worked independent of any AV processing I enabled. I'm about to repurchase the Connect again.
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    Lyricist III
    Feb 8, 2014 7:17 AM UTC

    Most people who buy the Connect device do so to integrate SONOS with an EXISTING expensive multi speaker setup.  And who these days doesn't buy a surround sound receiver???  Most all of them perform processing which is the cause of the delay.

    I've tried the suggested solution - Direct mode which improved the sync issues only slightly but in that mode, all I get are two speakers; left, right and the sub.  Forget the other two sets that I have in the system!

    SONOS, you have marketed a device that by it's very definition is supposed to integrate these systems into the SONOS eco-system.  Your slogan that you so proudly display across your site needs some reconsideration!

    "Warm, full-bodied sound that’s crystal clear at any volume. No skips, delays or drops. Perfect sync in every room."

    However difficult this may be to code around based on a response further up this thread, you absolutely must address this.  How can you continue to sell the Connect knowing that it will very likely NOT be in "Perfect Sync" with any of your other rooms where you have SONOS devices?

    This shouldn't be a wish, it's a glaring short-coming of the SONOS system as it stands today and it contradicts your marketing entirely.


    Right, that would work. But you are now taking a digital signal, degrading it to analog and not processing it. So if you have a sub or Surround speakers you are no longer using them or the processing on your nice receiver.
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