Music Library Compilations Issue Under 16.3.

@Corry P . Sorry, I incorrectly posted this under the “Talk Sonos Products” section and immediately tried to delete but it wouldn’t let me. Ross.

After many weeks of not being able to use my music library at all due to the recent update, it is now not possible to play compilation albums (and must swipe up sometimes over a hundred times to access non-compilation albums). Quite agree that if other purchases (cars, fridges) suddenly stopped working, we would be demanding someone to fix it immediately or money back.

And still no response from SONOS. The only answer is to find a new working system, but the SONOS hardware cost hundreds of pounds.  Do warn others against investing in this.

P.S. And appears to be no way to return to the same position in the album lists when one finishes - so you have to swipe from the top everything single time!!!

Hi @rosswells127 

No worries, but should you post in the wrong section again, don’t worry too much about it - we will usually spot it and change it. Or, report your own post and say where you meant to put it, and that will make it 100% likely that we will see it. 

Both threads are being left open as they both have numerous replies, but we’d prefer it if it was just one thread.

Seriously, Corry P / Sonos Staff
Our Sonos systems are not working.  More than a week has passed since you release 16.3 (clearly untested) that broke them - and you’re conversation is about where to post the discusssion.
Seriously?
Where is your acknowledgement of the failure?  Where is your fix?
Seriously 

Presumably you didn’t update your app to the latest version released on Monday?

When are we going to get a fix for the compilation album issue, do Sonos even consider that there is a problem?

It has been acknowledged by the Sonos mods on here, but as yet no ETA. But it’s on the list. 

Edited...

Hi @scoott 

My acknowledgement of the issue is right here:

5 posts above your own.

And yes, as a forum moderator, I am moderating the forum.