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rosswells127
Prodigy I
Jul 16, 2024 10:09 PM UTC
Answered

Music Library Compilations Issue Under 16.3.

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.
I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.
Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.
Just an example shown below...
 

Does anyone else have this issue?
Ross.

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Corry P
Corry PAnswer
Sonos Staff
Jul 23, 2024 12:02 PM UTC

Hi @rosswells127 

I’m not sure why you posted this twice (please don’t), but we are aware of this issue and are now investigating. Thanks for flagging!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

147 replies

Lyricist I
Jul 22, 2024 9:25 AM UTC

Has anyone from Sonos acknowledged these issues or resolved to fix them?

I was forced to download this update and now can’t use my music library as the majority of it is in compilation albums. Seems a pretty obvious error and presumably easy enough to fix.

Was the update not tested before release?

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Renowned Enthusiast I
Jul 22, 2024 9:28 AM UTC

Has anyone from Sonos acknowledged these issues or resolved to fix them?

I was forced to download this update and now can’t use my music library as the majority of it is in compilation albums. Seems a pretty obvious error and presumably easy enough to fix.

Was the update not tested before release?

I think we all know the answer to both your questions. 

No and no. 

And no apparent prospect of change. 

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Lyricist III
Jul 22, 2024 9:38 AM UTC

To get it this wrong did they outsource to a part of the world with a different experience or just replace the old team with new grads who don’t get the customer base?

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Prodigy III
Jul 22, 2024 9:56 AM UTC

Has anyone from Sonos acknowledged these issues or resolved to fix them?

I was forced to download this update and now can’t use my music library as the majority of it is in compilation albums. Seems a pretty obvious error and presumably easy enough to fix.

Was the update not tested before release?

I think we all know the answer to both your questions. 

No and no. 

And no apparent prospect of change. 

Not quite… There is an app update meant to roll out from today which addresses library search and playback, amongst other things.

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Contributor I
Jul 22, 2024 11:27 AM UTC

on S2 app I get the same issue

on S1 app via Plex  - everything is correct including the albums missing on S2

 

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Renowned Enthusiast I
Jul 22, 2024 11:53 AM UTC

…...

Maybe the firmware fixes the weird attribute naming so artist = artist tag, contributing artists is gone and a new album artist attribute exists, but the app code to support the renaming isn’t released yet 🤷

This is what my 16.1 devices expose as attributes.

………….

Hello again,@sigh .  

I recall noticing a while ago when I had a look at Music Library/Artists in the WebApp that the listing there contained the contents of both the Artist and Contributing Artist fields and thought nothing of it, but I looked again today and that is the case so it bears out your conjecture above.

If this is to be the future for the way artists are listed it’s a right PITA as you get literally hundreds of artists who often only have one track to their name (generally in compilation albums) appearing in the index.  If you can’t search it becomes a nightmare - try scrolling down to Yo-Yo Ma in the WebApp!

Fingers crossed for today’s app drop…..

 

 

 

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Renowned Enthusiast I
Jul 22, 2024 12:54 PM UTC

Has anyone from Sonos acknowledged these issues or resolved to fix them?

I was forced to download this update and now can’t use my music library as the majority of it is in compilation albums. Seems a pretty obvious error and presumably easy enough to fix.

Was the update not tested before release?

I think we all know the answer to both your questions. 

No and no. 

And no apparent prospect of change. 

Not quite… There is an app update meant to roll out from today which addresses library search and playback, amongst other things.

hi @Rhonny any clue as to whose timezone this rollout is going to be in?

Asking for a friend.😉

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Renowned Enthusiast I
Jul 22, 2024 1:05 PM UTC

…...

Maybe the firmware fixes the weird attribute naming so artist = artist tag, contributing artists is gone and a new album artist attribute exists, but the app code to support the renaming isn’t released yet 🤷

This is what my 16.1 devices expose as attributes.

………….

Hello again,@sigh .  

I recall noticing a while ago when I had a look at Music Library/Artists in the WebApp that the listing there contained the contents of both the Artist and Contributing Artist fields and thought nothing of it, but I looked again today and that is the case so it bears out your conjecture above.

If this is to be the future for the way artists are listed it’s a right PITA as you get literally hundreds of artists who often only have one track to their name (generally in compilation albums) appearing in the index.  If you can’t search it becomes a nightmare - try scrolling down to Yo-Yo Ma in the WebApp!

Fingers crossed for today’s app drop…..

 

 

 

Hi yet again, @sigh 

I should have looked more carefully. The two fields are Album Artist and Artist, not Artist and Contributing Artist as above.

In Win 10 V16.2, which I think is the only place where you can still see the “Contributing Artists” list, the content is the same as in the WinApp “Artists” list; entries in the Album Artist and the Artist fields are conflated into a single list which has been there all along with the option of viewing it or not.  

That list has never been searchable.  I wonder why.

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Prodigy III
Jul 22, 2024 2:26 PM UTC

 

Has anyone from Sonos acknowledged these issues or resolved to fix them?

I was forced to download this update and now can’t use my music library as the majority of it is in compilation albums. Seems a pretty obvious error and presumably easy enough to fix.

Was the update not tested before release?

I think we all know the answer to both your questions. 

No and no. 

And no apparent prospect of change. 

Not quite… There is an app update meant to roll out from today which addresses library search and playback, amongst other things.

hi @Rhonny any clue as to whose timezone this rollout is going to be in?

Asking for a friend.😉

 

It’s live now.

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Contributor I
Jul 22, 2024 2:38 PM UTC

Yep, I’ve just been pointed at your thread.

I think I’ve narrowed it down to

Where an album has a single Album Artist and multiple different Artists, I am seeing a pseudo-album for each Artist. The contents of all the pseudo-albums is the same, and is listed in alphabetical order of the Artists, rather than disc-no, track-no.

 

Windows desktop and Android.

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