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BMF
BMF
Prodigy III
December 7, 2021
Answered

iOS Dark Mode disappeared

  • December 7, 2021
  • 36 replies
  • 686 views

I have had Dark Mode working on my iPhone 13 Pro Max, but yesterday everything just turned light.

 

The option to enable it in the App Settings menu has disappeared. I have restarted the app, deleted and re downloaded but it is still missing.

 

It is still working fine on my M1 iPad Pro.

 

Grrrrr it’s just reappeared when I was going to get a diagnostics report.

 

once again …… grrrrrrrrr 

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Best answer by James L.

Hey @BMF,

 

This can happen if your iPhone is unable to connect to one of our servers in time. A diagnostic would let us confirm that, but I’m glad that darkness has returned to your device :slight_smile:

Please do let us know and attempt to grab a diagnostic if this happens again.

36 replies

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skullc
skullc
Prodigy III
January 28, 2022

Also I am getting a pop up warning about a certificate not trusted from sni.dreamhost.com don't know if it is related 

Network= livewire cpe pro 3 +eero 6 pro wireless
skullc
skullc
Prodigy III
January 28, 2022

And just as I posted it's back dark mode that is

Network= livewire cpe pro 3 +eero 6 pro wireless
OscarD
Lyricist I
January 28, 2022

UPDATE: Dark Mode is now working on my device. Not sure if restarting my phone did the trick, cause i did that earlier, but it is now active and running.

 

Mr. T
Mr. T
January 28, 2022

Anyone using google WiFi?


No, not using google WiFi.

Dark Mode has now returned on my devices.

I restarted an iPhone and iPad for it to reappear, then just force closed the app twice on another iPad, as first time was unsuccessful (although these same attempts were unsuccessful a few hours beforehand)

Hope you have some joy @BMF getting it to work again 🤞🏼

    BMF
    BMFAuthor
    Prodigy III
    February 6, 2022

    still not working here.
     

    I reconfigured the entire network as there was a DNS service that blocks some tracking, NextDNS, which I wanted to rule out of the equation, even though it works properly on my wife’s phone.

     

    I changed everything to use Cloudfare then Google DNS. Rebooted the entire system in between and still the issue remains.

     

    I am just going on give up on it, I lived without Dark Mode in Sonos before and will have to live without it again.

     

    just hoped I could get to the bottom of it and see what needed to be fixed for me and others with the same issue

     

    only thing I can think of is I have an Enterprise profile for work email installed, that has to stay…. But has not caused any issues with other apps

    Airgetlam
    Airgetlam
    February 6, 2022

    Just to rule it out as a possibility, can you uninstall that profile, do some testing, then reinstall it?

    I used to have occasional issues with the profile I was forced to use at a former job, where it would block some traffic, seemingly randomly. I’m sure there was a reason, I just never could figure it out, and as you have suggested, I just lived with it. 
     

    I’m more curious than anything else…completely understand if you feel it’s too much effort. 

    Bruce
      BMF
      BMFAuthor
      Prodigy III
      February 6, 2022

      Hiya,

       

      just tried it and it made no difference 😣

       

      will just have to live with it

        ratty
        ratty
        February 6, 2022

        Dark mode is enabled by a feature-set definition stored in the cloud. If the server is unreachable (or offline obviously) it may not work. A DNS filter could be a possible culprit. 

          BMF
          BMFAuthor
          Prodigy III
          February 6, 2022

          I have tried 3 different DNS services, Google, CloudFare and NextDNS…. All behave the same way.

           

          Also, my wife is in the same network with the same DNS servers and it works fine for her.

           

          really strange 

          ratty
          ratty
          February 6, 2022

          Reset your controller and reconnect it to the ‘existing system’ when it restarts. 

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