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sjoholm
sjoholm
Avid Contributor I
September 20, 2017
Answered

IOS 11 and TruePlay

  • September 20, 2017
  • 93 replies
  • 11576 views
After updating to IOS 11 TruePlay doesn’t work!
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    Best answer by Ryan S
    We're working on getting the iOS 11 software certified for tuning Sonos players for Trueplay. We haven't announced a timeline just yet, but it shouldn't take too long. We'll be getting it out as soon as we make sure it's all set and ready.

    If you've already tuned your players, they will be just fine after you update to iOS 11. Otherwise, you'll need to use a device that hasn't updated to that version to run Trueplay tuning for the time being.

    Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

    93 replies

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    Paukenist
    Lyricist I
    October 18, 2017
    Okay that's difficult I don't have any none ios11 equipment available
    jgatie
    jgatie
    October 18, 2017
    Okay that's difficult I don't have any none ios11 equipment

    IOS 11 is fine, it's only the iPhone 8 that is not ready yet.
      in2insight
      Contributor I
      October 24, 2017

      Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

      That is not completely accurate. On iPhone 8 plus it is still not working.
      DBinNC
      Lyricist I
      November 12, 2017
      As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.
      nifoxke
      nifoxke
      Prodigy I
      November 12, 2017

      Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

      That is not completely accurate. On iPhone 8 plus it is still not working.

      They mean version 8.0 of the Sonos app, not the iPhone 8.
      nifoxke
      nifoxke
      Prodigy I
      November 12, 2017
      As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.

      What device are you running?
      DBinNC
      Lyricist I
      November 13, 2017
      I am using an iPhone 8 Plus
      jgatie
      jgatie
      November 13, 2017
      I am using an iPhone 8 Plus

      As stated earlier, support for iOS 11 is out except for new hardware (iPhone 8 and 😵, which will take a little longer to configure for Trueplay.
      first11
      Lyricist III
      December 1, 2017
      Any ETA when support for the new iphones are available? iPhone 8/X
        astro0430
        Lyricist I
        December 24, 2017
        In Sept the iOS 11 certification was “coming soon” 3 months for this still not to be certified and working on the new OS is not “soon”. What’s the estimated release?
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