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sjoholm
sjoholm
Avid Contributor I
Sep 20, 2017 9:35 AM UTC
Answered

IOS 11 and TruePlay

After updating to IOS 11 TruePlay doesn’t work!
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Sep 20, 2017 9:06 PM UTC
    We're working on getting the iOS 11 software certified for tuning Sonos players for Trueplay. We haven't announced a timeline just yet, but it shouldn't take too long. We'll be getting it out as soon as we make sure it's all set and ready.

    If you've already tuned your players, they will be just fine after you update to iOS 11. Otherwise, you'll need to use a device that hasn't updated to that version to run Trueplay tuning for the time being.

    Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.
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    Paukenist
    Lyricist I
    Oct 18, 2017 8:03 PM UTC
    Okay that's difficult I don't have any none ios11 equipment available
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    jgatie
    jgatie
    Oct 18, 2017 8:18 PM UTC
    Okay that's difficult I don't have any none ios11 equipment

    IOS 11 is fine, it's only the iPhone 8 that is not ready yet.
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      in2insight
      Contributor I
      Oct 24, 2017 11:31 PM UTC

      Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

      That is not completely accurate. On iPhone 8 plus it is still not working.
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      DBinNC
      Lyricist I
      Nov 12, 2017 12:09 PM UTC
      As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.
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      nifoxke
      nifoxke
      Prodigy I
      Nov 12, 2017 4:13 PM UTC

      Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

      That is not completely accurate. On iPhone 8 plus it is still not working.

      They mean version 8.0 of the Sonos app, not the iPhone 8.
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      nifoxke
      nifoxke
      Prodigy I
      Nov 12, 2017 4:14 PM UTC
      As of 11/10/17 my iPhone devices running iOS 11 still doesn’t work.

      What device are you running?
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      DBinNC
      Lyricist I
      Nov 13, 2017 1:22 PM UTC
      I am using an iPhone 8 Plus
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      jgatie
      jgatie
      Nov 13, 2017 1:29 PM UTC
      I am using an iPhone 8 Plus

      As stated earlier, support for iOS 11 is out except for new hardware (iPhone 8 and 😵, which will take a little longer to configure for Trueplay.
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      first11
      Lyricist III
      Dec 1, 2017 7:42 PM UTC
      Any ETA when support for the new iphones are available? iPhone 8/X
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        astro0430
        Lyricist I
        Dec 24, 2017 7:55 PM UTC
        In Sept the iOS 11 certification was “coming soon” 3 months for this still not to be certified and working on the new OS is not “soon”. What’s the estimated release?
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