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sjoholm
Avid Contributor I
Sep 20, 2017 9:35 AM UTC
Answered

IOS 11 and TruePlay

After updating to IOS 11 TruePlay doesn’t work!
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Ryan S
Ryan SAnswer
Retired Sonos Staff
Sep 20, 2017 9:06 PM UTC
We're working on getting the iOS 11 software certified for tuning Sonos players for Trueplay. We haven't announced a timeline just yet, but it shouldn't take too long. We'll be getting it out as soon as we make sure it's all set and ready.

If you've already tuned your players, they will be just fine after you update to iOS 11. Otherwise, you'll need to use a device that hasn't updated to that version to run Trueplay tuning for the time being.

Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.
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93 replies

Contributor I
Dec 30, 2017 11:11 PM UTC
I'm using my old iPhone 5 running 10.3 and it isn't an option, Also not an option using my windows laptop.
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Contributor I
Jan 3, 2018 7:00 PM UTC
Any news on this yet? I can't use Trueplay on my iPhone X on IOS 11.
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jgatie
Jan 3, 2018 7:04 PM UTC
Any news on this yet? I can't use Trueplay on my iPhone X on IOS 11.

Assuming it is in beta testing, you will not hear anything about it until it is publicly released. Betas are carefully protected by a strict NDA. Given that, history says you can take utter silence on the matter as a positive sign.
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