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IOS 11 and TruePlay

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After updating to IOS 11 TruePlay doesn’t work!

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Ryan SAnswer

Retired Sonos Staff

We're working on getting the iOS 11 software certified for tuning Sonos players for Trueplay. We haven't announced a timeline just yet, but it shouldn't take too long. We'll be getting it out as soon as we make sure it's all set and ready.

If you've already tuned your players, they will be just fine after you update to iOS 11. Otherwise, you'll need to use a device that hasn't updated to that version to run Trueplay tuning for the time being.

Edit: 10/4 As of Sonos 8.0 iOS 11 is working for Trueplay.

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C

Chay

Lyricist II

As has been stated before, the likely issue isn't the software that they would have had their hands on, it's the hardware, which Apple wouldn't share with anyone at all.

Which has absolutely nothing to do with why Sonos could not be prepared for Trueplay tuning to continue working on existing hardware (like an iPhone 6S) once updated to iOS11 (as has been stated before.)

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Airgetlam

Sure, assuming that they wanted to release two different updates. I can certainly see someone taking a decision that said "let's wrap it all up in one single release", with the expectation that it would be fairly quick to resolve, and then running in to a bug that caused it to be delayed. Shoot, I've run in to situations in software releases like that, too. And I was the one who was making the decision about what would be included and what could wait. It's certainly frustrating, but I'd suggest the difference between non-TruePlay and TruePlayed speakers is not a life changing event, it's an adjustment. And frankly, all Android users don't have the ability to do it at all.

Do I want it out ASAP, sure I do. But I also recognize that software releases are frequently not as easy to QA and release as we, the public, want. I just moved a pair of speakers, and want to TruePlay them. But I can wait, it's a rather minor annoyance.

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Bruce

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mookster79

Lyricist I

After updating to IOS 11 TruePlay doesn’t work!

I tuned my playbase and then ios 11 dropped, now I have 2 PLAY 1's that won't tune. How affected will the sound be? I'm not sure how to control the volume of them, do I need to manually use the volume on each one or are they paired together?

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Stuart_W

World-Class Superstar

After updating to IOS 11 TruePlay doesn’t work!

I tuned my playbase and then ios 11 dropped, now I have 2 PLAY 1's that won't tune. How affected will the sound be? I'm not sure how to control the volume of them, do I need to manually use the volume on each one or are they paired together?

Trueplay is a process that optimises the sound of your speakers with the surroundings. The Play 1s will work perfectly well and in ALL other respects function is not affected by whether or not Trueplay is performed

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Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

S

Skelton

Prodigy I

Sonos v8 re-adds TruePlay support for iOS 11, so the nightmare ends for the Apple early adopters.

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Ryan S

Retired Sonos Staff

Sonos v8 re-adds TruePlay support for iOS 11, so the nightmare ends for the Apple early adopters.

That's correct, as of now, iOS 11 should be working great for Trueplay.

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iamguido

Lyricist I

In my 5.1 true play don't work! iOS11 sonos app v8

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Ryan S

Retired Sonos Staff

In my 5.1 true play don't work! iOS11 sonos app v8

Did it give you an error other than "not available on this device"?

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iamguido

Lyricist I

there is not "room" option in setting menù

In my 5.1 true play don't work! iOS11 sonos app v8

Did it give you an error other than "not available on this device"?

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BoredofBalham

Prodigy II

As has been stated before, the likely issue isn't the software that they would have had their hands on, it's the hardware, which Apple wouldn't share with anyone at all.

Which has absolutely nothing to do with why Sonos could not be prepared for Trueplay tuning to continue working on existing hardware (like an iPhone 6S) once updated to iOS11 (as has been stated before.)

Now then. Let’s sit quietly to enable you to engage your brain.
Ready. OK, tell us how you know that the sound processing has not changed from iOS10 to iOS11.? Have you even bothered to look through all the settings and noted the differences?
As has been stated before, please do,pay attention, iOS11 has changed the sound processing from the microphone. Or has it? Do you know?
How would you like your 6S to give you really nasty results from your sudden urge to Trueplay a speaker? Would that make you happy?

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