Controllers & Music Services

https://arstechnica.com/gadgets/2024/08/sonos-laying-off-100-people-amid-expensive-app-problems/ Oh and bring back SMBv1 support so we can all access our music as we had done perfectly well for at least the last 10 years...please.

As SONOS is now mainly cloud based, I get the feeling that some issues could be caused by a slightly higher latency and affecting service due to IP communications having a short time out for a response packet. This happened when the service was taken into the cloud from locally but the company forget to allow for increased latency.Do you think peoples experiences are varying due to their internet connection and possibly wifi connection?

After researching, tracing and trying multiple config changes finally got my Sonos S1 working with TrueNAS-13.0-U6.2. Here my configuration, hope it will helps others: Services / SMB:Enable SMB1 support: checkedNTLMv1 Auth: checkedGuest account: nobodyAuxiliary parameters: unix extensions = No Sharing / SMB:Name: MusicPath: </your/path/to/music>Purpose: No presetsEnabled: checkedEnable ACL: checkedExport Read Only: checkedBrowsable to Network Clients: checkedAllow Guest Access: checkedAll other checkboxes: uncheckedAuxiliary Parameters: public=Yes Sharing / SMB / Share ACL:Share Name: MusicSID: S-1-1-0Domain:Name: EveryonePermission: FULLType: ALLOWED  Then on you Sonos S1 phone app, go to Settings and "Music Library Setup" and add://<IP_OF_YOUR_NAS>/Music(leave user/passowrd blank)

Available app update as of November 4 but the release notes in the app store are exactly the same as 80.11.39 and the Sonos release note site hasn't updated yet. No noticed changes in user interface on iOS 18.1. No associated hardware update. Nothing for the Ace.What's the point? 

Sonos will lose market share if they don't make their selections for a  diverse audience. After spending several hundred dollars for Sonos speakers I am finding their audio selection very limited.  These are my speakers, I should be able to listen to more than the Sonos limited selection. For example adding a podcast like Wondery. I am researching other systems. 

Hello all!I read in the Arc Ultra release that Truplay for Android is now available.  Does anyone know if it’s available for everyone or for just Arc Ultra owners? If for all….how do I get it?Here’s a snap shot of the Arc Ultra release…bolded by me…. Thank you! Theater Sound in Your Living Room: Arc Ultra delivers a massive sound stage that precisely places every detail of sound in your room to envelop you in content. The all-new architecture features 14 Sonos-engineered drivers, including a Sound Motion™ woofer and a cluster of tweeters with waveguides on both ends to deliver a 9.1.4 spatial audio experience. Tune with Trueplay™ to pinpoint the best sound for your space, now available for both iOS and Android.

Simple question as a dealer/installer/user:  When will the ability to select and control “Line-In” return?  On the “gold” app, it was part of the “Browse” screen at the bottom of the list of services.  IT IS NOW GONE.  One may presume it should have been in the “Your System” area, but who knows?  Whereas I have reviewed many complaints and issues with the deprecation of features in the new app, the inability to control Line-In is not only a devastating loss, but a liability as many users have purchased the products specifically for their ability to support a Line-In.  I am referring to the “Keith N” response of two days ago and the bullet list of the five features/issues that there is a supposed date for them to return.  See image below and there is NO LINE-IN: 

Just a word of warning before you face a new world of angst/hurt, the new version of Norton (version 24) appears to suffer the same failings as the sonos app supposed  ‘upgrade’. They are using the customers for QA !!! Head on over to the Norton forum for further info and turn off auto update till you see if the issues affect you. *This has been a public service announcement by someone who is fed up of tech firms thinking ‘if it aint broke, then lets break it!’

I have been reluctant, for over a year, to update from the S1 software to S2 software on my devices. The  speakers on a whole house system that are integrated together. I want all my devices on the same system. Sonos updated without my permission a year ago and I lost a speaker because once it was updated to S2 it could not be changed or downgraded back to s1, this was a One SL speaker. It was frustrating  I worked with Sonos for months for a fix or a resolution, but never got one. I still have my first Sonos item I purchased  a Zone Player  S5, the original, It still works and sounds great. If I update to S2 this will not work with my whole house integrated system. I just want to know if anyone can give me any answers of what the advantage would be to upgrade to S2 from S1 I am currently have been using for years. I am not having any problems with the S1 software. Please help.

I know many threads exist with this exact feature request and Sonos staff acknowledged it over a year ago.So, SONOSWhy can’t we remove SONOS Radio? We never listen to it and please don’t force things on us 

Music library not found. Tried everything with no success. Any suggestions? Thank you in advance!

Hi all 👋So my playlists are now in Favourites My question is, how do we create a new one ie best of an artist or fav tracks, or add to exsiting?Is this  feature coming back?Also the main album artwork is not showing but it is agains track listing Thanks  

Why the new system is not the same in Apple IOS like in Windows? In windows I can make new playlists and add a song or a directory from home network BUT NOT in IOS? Or (maybe) I'm idiot? 😄 

Dear Sonos World,Following the disastrous app release, can someone please advise if there is a timeline as to when we can expect everything to be working again.It has been months of shouting at Alexa, and waiting for the app to ‘warm up’ and we have had to get some bluetooth speakers in the meantime in order to be able to listen to anything with any confidence, and when we want to. I heard a rumour Sonos would allow us to use the old app until everything was fixed, will this happen?Appreciate an update.Tx

Just went to use my system and got the error message "unable to connect to services". Restarted app and router, same problem. Found the app could be updated (Android) so did that and still same problem, no services showing in the app. Sonos service status page shows everything is OK.  Any ideas?

After transferring my music library (using iTunes) from my iMac to my MacBook Air I can only play music when my MacBook Air is on.I also have the app my iPhone which can control playing my library when my MacBook Air is on but not when I have switched it off. 

I created a simple web interface for Sonos speakers. It doesn’t have all the functionality, but it could be extended. It’s available free at Sonos Web on Github. It uses this middleware from @jishi based on NodeJS, which I extended with additional functionality.See what you think. 

I’ve installed the Sonos app on my wife’s iPhone logging in my my login and password. The system and both of our phones are all on the same network - lets call it ABCD. Everything is working fine between my iPhone and the Sonos system. When I open the app on my wife’s phone, it says “Not Connected No products found for more information go to System Settings”. When I go to System Settings, it says your system not found on ABCD and invites me to Update network or Set up a new system. If I go to Update network, it seems to want to update the network settings for the products which are already connected to the system via my phone. Something seems to be wrong here! Can someone help me please? 

Like many of you I have been suffering many problems since the update in May and on occasions read about ‘improvements’ which I couldn’t see.Before you decide to chuck it all in frustration, ask your self whether you ever agreed to go on the Beta program, I did probably 6 years ago and forgot. If you are on the Beta program you are likely NOT getting the correct updates when released!I discovered this yesterday after nearly 3 hours on the phone to tech support about problems getting access to Spotify, Tidal and some other services through Sonos. They didn’t appear in the list.Having withdrawn from the Beta program, low and behold, this morning I am now receiving new updates. While I believe there is still much to do to improve the app and get it back where it was, I can already see some improvements which I didn’t have yesterday.You can remove yourself from the Beta program here https://support.sonos.com/en-gb/article/sonos-beta-programs It would seem like a good thing to do in any cas

I have put up with the missing sleep timer, the self created radio stations that have disappeared and other  bugs…..but now I can play on one speaker or another or another but not all grouped together.GET your act together and fix the software….this is CRAP!!!

This may be buried in another topic, but a specific feature we’ve used for years is still missing from the latest July 22 app update (80.05.04): the ability to play or shuffle music from the a folder view of our local music library.I used a shelved Play:1 and a backup iPad to create a second Sonos system in order to test today’s app update (with the latest firmware). I was not especially surprised to find that feature is still missing since it’s also missing from the web player. Those controls are available in the “Songs” view of the library, which suggests the developers may have decided to only provide the function in a view that has individual songs. Having them in the folder views was admittedly an inconsistency given that none of the other non-Songs views had them, but it was a very useful inconsistency for us.

I have M4B files that are audiobooks with chapter info and cover art as metadata.The cover art shows up if I use the PC or web app, but not in the andrioid app - not a big issue, but annoying.The big issue is that there is no way to move through the chapters. The “Next” button plays the next track.Is there a change I need to make, or is this something that will be addressed?Thanks,Mark

I just downloaded Radio Tunes app on my phone which plays my favorite 90s and 00s songs and was wondering how do I connect it to my Sonos home system. Please any help with this?

The order of albums doesn’t make sense and there’s no sort functionality to fix it. This has been an issue going back over 6 years. Will this ever be fixed Sonos? See the attached examples where Little Simz latest album is not at the top of the bottom but 6 from the bottom of the list!

The title says it all. The new app does not have that function anymore. Please bring it back or black-out the background in the now playing mode. Thanks!