Controllers & Music Services

It’s probably right in front of my eyes but for some reason I can’t seem to find the podcasts section when I browse the Spotify source in this newest sonos for windows app? I could have sworn there was a podcasts section after I tap into spotify but now all I see is playlists, songs, albums when I go to my library. Has it been removed?

We want to listen to Spotify on our Sonos and listen to a different Spotify stream on another device,I have a Spotify Duo plan in which I am the plan manger and my wife is a plan member. We want Sonos to use her member account to listen to her music while I listen to my podcasts on my manager account. How do we set this up. I’ve looked at family account advice but it wasn’t than useful.

Hi - I moved from the UK to China and now want to use QQ Music through my SONOS system as well. Reading through some articles here I understand I have to use Qplay on QQ Music, be connected to the same WiFi with Sonos and my smartphone and set the location to China in profile on sonos.com. I also updated to the S2 controller.Did all of that - but it still cannot see Sonos on Qplay. Any suggestion highly welcome - I am struggeling!thanksChris

I added my new Sonos Move to the wrong email address and cannot connect it with my existing Sonos system. How do I get it onto the correct the email address?

Hello, we have a mix of new and old Sonos devices I ended up setting up two parallell systems, S1 and S2,  on our network. It works ok, with both S1 and S2 controllers on our Mac and iPhones.But on the Mac when starting or connecting to the network the S1 app it will find the S2 device first, refuse to connect and suggests upgrading. As a work around I power off the S2 device the S1 controller will connect to the S1 device and I can then start the S2 device again.On the iPhone this works as it should and connects to the correct device.Anyone else with this problems? Any suggestions or better work around?Ps I had a conversation with Sonos support without any resolution

I’m pretty sure this will get buried with all the other Youtube Music threads, but I could not find one that describes my situation. Now that Google Play Music is being decommissioned, I find myself with a prospect for a severely degraded experience.I have a Google Play Music / Youtube Music subscription (family plan, if that matters at all).I also have a Sonos Beam + 2x Ikea Symfonisk as surrounds.I want a very simple thing - to put a mix of music on my system, starting from a certain song. No offline playback, no personal library, no custom playlists.(As a bit of a background, I previously used a Google Home Mini speaker to which I could say “Hey Google, play X by Y” and it would play that song and continue a mix on Google Play Music - there was no Youtube Music back then) So how can I do that?In the Google Play Music App - search for song, hit the three dots → Start Radio. Then, click the “Cast” button and choose my Sonos setup This is the only way I found it to work satisfactory no

Hi I get this issue on and off every couple of weeks when my iPhone won't connect to my sonos system My iPad, iMac and fire tablet all work fine i have removed the sonos app on the iPhone and re installed and still not working. re booted iphone, disconnected the wifi etc after a few days it normally reconnects any ideas??

When I access Audible through SONOS, my most recently acquired book is missing from my library. It’s there in Audible’s app and website. All my other books are available in SONOS. Just not the one I’m currently listening to. I’ve tried:-- Letting the book play a bit in the Audible app, thinking maybe getting it to clear “In Progress” status might make it appear.-- Reauthorizing the Audible service-- Removing and re-adding the Audible serviceBut all to no avail.  So frustrating!I see that someone asked this same question about a year ago, with one “me too” comment, but no other activity on that question (which is now closed to further comment, thus my new post here).Has anyone else encountered this problem, and is there a solution? 

I just updated my Macbook Air to Big Sur but now can’t connect Sonos.I’ve got a playlist that uses files in the download folder but it says it can’t connect.Driving me slightly nuts!! Diagnostic reference 1444447949. 

I’m sorry I know this question has been asked before but I’m looking for clarification as I’ve read conflicting accounts.   Is the Sonos available on a Chromebook?

I am using Sonos app version 12.2.2 to manage my music. I have reduced the number of playlist and still get a message that I have too many playlist.  I went through Sonos Imported playlist and found that Sonos is creating playlist named “Downloads”, “Library”, “Purchased” and “Podcast”.  Any suggestions on how to delete these playlist and not have them reappear?  Thank you

Can you send the sound from the IOS Zoom app on IPad to Sonos One?

I bought a sound bar to put under the television and 2 separate speakers. I was disappointed to see that at Sonos we completely mock environmental issues by relentlessly applying planned obsolescence. Since mid-2020 I no longer had all the functionality on my smartphone but I could still program music. Since the beginning of 2021 it is finished, By opening this application I receive an update message but I cannot do it. And if I try to install Sonos S2 I get the mention that this app cannot be installed because my software version is too old. It is unacceptable !!!

Hi all,I love my Sonos Play:1s but have always had a problem with the warmup time when accessing my music library. Cover art doesn’t appear, I usually get an error message stating the library can’t be found, and eventually when the computer with my library comes on line all is OK.  the computer in question is an early 2008 iMac with a Core 2 Duo (3.06Ghz) chip in our basement a fair distance from the living room router. So I am in a wireless setup. I really want to fix this! no issues with Spotify, TuneIn, internet/streaming services. I’m trying to figure out where the bottleneck lies.. old processor on the iMac, poor wifi (though streaming works fine), something else..I’ve checked thst my iMac is not in sleep mode, and disabled the file sharing option.  Would a NAS connected directly to the router and sharing my music library solve this problem?  

I have a full Arc SL home theater up and working just fine (except for that little part about Atmos...), and the S2 app is running on my iOS devices just as fine. I installed the MacOS version of S2, and it doesn’t see the Arc. I get the following message:Not connectedYour Sonos product was not found. If your product is a long way from your router, you may need to try moving it closer.Please select “Try again.”For information about firewall configuration and other potential network problems, go to…” etc. None of that applies to this install. The Arc is working well, and its farther away from the router than my desktop iMac, which is about 20 feet away from the Arc. This same desktop had no trouble working with a prior Playbar, using the classic (pre “S1”) Sonos controller app. I’ve searched and read all the articles that might apply to this situation, and there’s no advice for this specific dialog box.

Does the Sonos 2 app allow for high resolution playback now, or does it just enable it for future use? my system is updated but a search will not show any Tidal Masters tracks.

Hi I updates app and sonos system (ARC and gen3 sub) to 12.2.2 today.After I went to check for updates via the app and it said app needs an update despite it all being up to date.I clicked on update and it opened the app store sonos S2 app, but no update is available as its already updated.Seems like a small bug, so just to make you aware.

How do you add your partner or another user to your sonos app. My wife would like to listen to her audible account. Help appreciated

One of our Nexus 9 tablets recently went into “eternal reboot” and we have had to do a factory reset/Android “recover from cloud” operation. Which was fine, except it doesn’t restore what was there, bur reinstalls the Apps from scratch.So, suddenly, we have SONOS S1 app appearing instead of the v10.3 of the app that was there originally.It is correct, as we only have the old S1 kit (9 older units), all at the same upgrade state as the V10.3 software.BUT:We also have six Nexus7 V2s as Sonos controllers distributed round the house. These had a final upgrade (August 2016) on Android 6.01, and could only run up to Sonos V10.3 (build 51166240). Yes, Sonos V10.3 eternally nags about “update available” and “upgrading our device” – which is not possible. So we have stayed at V10.3 as everything is still fine and we don’t want to buy 6 new tablets just for “upgrading” to Sonos S1, as the old ones work fine for all our other uses.Of course, running S1 on the recovered tablet just brings up a loa

Hello allIs there a way to have repeat all on all the time. Whenever I play an album I’m just used to it starting again but I seem to have to push repeat every time. Apple Music has repeat all on until you disable it just wondered if Sonos could do the same?thank you 

Did a search for a Sonos + Linux but all threads were archived. I want to add a +1 for Linux support. I’m probably an idiot and missed something. I main Linux, and while my Sonos device shows up in Spotify in Linux it never connects, regardless of network (2.4 or 5).. I tried various 3rd party addons and could probably make it work, but why make it such a hassle for Linux users. In Windows the Sonos deivce works perfectly in Spotify as expected. Love your product, the physical quality and the sound quality, but it’s annoying having to reboot into Windows to listen to music (especially when shitfaced). I would love to extend my Sonos speakers system. but the hassle just makes me ponder Bluetooth speakers instead. By now, isn’t there enough Linux users to warrant Sonos integration? Again, maybe I missed something.  

Hi. I’ve got a group of two rooms. I want the alarm to go off in both rooms. move clicked the ‘include grouped rooms’ button but the alarm never goes off in the second room. Any ideas what might be wrong?thanks 😃 

I have Sonos Connect S2.   Everything worked fine with my old Android 8 tablet.   I have just bought a new (unbranded) Android 10.0 tablet and when I try to download Sonos from Play store I get "Your device isn't compatible with this version".   Any thoughts on how to fix this?

I upgraded to S2 to try a Sub I got as a gift. The sub doesn’t work with different speakers within the house - or couple with a Connect to go with non-Sonos speakers. You need to choose one only. So I returned it. Now I can’t switch my system back to S1. A customer rep told me I needed to reset all the speakers, but couldn’t tell me how, or what to do with in-wall speakers. They want to force me to upgrade my S1 speakers! Sonos, you have lost a lot of customers with this debacle, and now one more. After 30 minutes or more just waiting to speak with customer service, and no answers, no call back after being disconnected (as the person tried to look up how to reset wall speakers). Is there no way to stay with S1? (I was fine with it)  Oh, and no handle on the new Play 5? How dumb is that? Will never ever recommend Sonos to a friend or anyone. Will actively seek out how to discourage anyone from using Sonos. Hope you lose your lawsuits!

I apologize if this has been addressed, but I can’t find a straightforward answer.  Has anyone tested whether sound quality is better by streaming through the Sonos app or using AirPlay/Casting to stream from the Amazon Music app? Of course this wouldn’t be an issue if the Sonos app displayed file type/size within their app.