Controllers & Music Services

Is it not possible to get the three pop ups OFF my app permanently?  Add Voice Assistance. NO. Try Sonos HD. NO. Tune one of my SL’s. NO.I have to clear these out every single time I open the app.  Can’t Sonos remember my choices???

We will be visiting someone who still has their Sonos equipment using S1. Will I be able to use my Sonos S2 app or do I need to re download S1? Thanks!

I use play one in my study and move in kitchen. Play one stopped working from app on PC and iphone. All efforts to update failed - going around in circles. Now if I use latest sonos app both speakers play. I want to control them from separate apps.

Can you please confirm that all music selected from within the Sonos Radio HD section is played in HD?  For instance, if I play Classic FM from outside Sonos Radio HD is it enhanced if I initiate it from within Sonos Radio HD?

Hello everyone. Im kindly asking your expertise. I have Project juke box E TT with a set of speakers from Project (x 2 Speaker box 5), connected to left/right speakers output on TT. Basically, usual set up.The TT also has RCA outputs at line level and preamp/phono level, also stereo RCA line-level input.My question, would it be possible to connect Sonos 5 to RCA line out with current 2 passive speakers connected, so the sound will play from all 3 speakers simultaneously? Or I will experience a short lag from Sonos 5, therefore audio stream will not be synchronized?Thanks for all your guidance!

Hello - I just purchased a Boost today and I cannot get it setup for the life of me. All of the online research tells me there should be an option in System → Settings to Setup Boost. After talking to support they have recently removed that option in the app during the latest upgrade. Has anyone had recent luck in getting the Boost setup?Thank you!

Recently purchased a new Play5. During the set up I upgraded the controller to S2. Discovered that two Play 1’s in separate rooms have dropped off of the room tabs. Have reset them, turned of the controllers and turned off the router but they still don’t display.  what is the solution to get them to present in the right place?

Hi all,I haven’t been able to find a way, but just want to make sure I’m not overlooking anything. Is there any way to shuffle between multiple SiriusXM channels similar to being able to shuffle between multiple Pandora stations?Thanks,Ed

Hello,Some thumbnails of mp3 music files, located on my Synology NAS, show the wrong album art in my S2 app (app version 12.2.5).How can I correct that? Thanks. 

Why doesn’t someone make the android phone app do the same things as the PC app? They both show Music Library, SONOS Radio, Amazon Music and TuneIn. But the phone app does not show SONOS Playlists. If I go to on this Mobile Device, I see Playlists, but I get a message that says, No selections are available. There are no instructions I can fin as to how to add to the phone playlists. Please, can someone help here? I would like the playlist I have set up on the PC to show on the phone so I can choose the fruits of my labor. Thank you.

I have seen this occur with repeatability under MacOS.  Both Catalina and Big Sur versions.  I set the Sonos device as my default sound output device.  As shown below, ManCave and SonosBeam are Sonos devices.  Within a couple minutes the wired ethernet stops working on my Mac and then eventually a kernel panic.  I am able to control spotify music on the Sonos using the MacOS Sonos S2 App with no problem.  All Sonos devices are wired with ethernet.  I see this behavior when selecting both One and Beam products.  Below is crash report from MacOS.  Thanks Davepanic(cpu 0 caller 0xffffff800fabf643): "Restart timed out in phase 'Notifying power plane drivers'. Total 30000 ms:vfs_unmountall: 570 msPowerOff/Restart still waiting on handler: 3997 ms @ 0x<ptr>, com.apple.iokit.IOUSBHostFamily(1.2)[A4EDF9D5-1A4C-35EA-A92E-88332B37F8D9]@0x<ptr>->0x<ptr>PowerOff/Restart handler completed: 5002 ms @ 0x<ptr>, com.apple.iokit.IOUSBHostFamily(1.2)[A4EDF9D5-1A4C-35EA-A92E-883

Original Sonos customer, with 5x ZP100 units.  Still going strong. When we upgraded our TV system,  immediately bought the ARC and the Subwoofer. Only in set up did I learn that S2 CONTROLLER APP exists. Yes, S2 drives the two new items well. YET, in the same room is one of the ZP100 units and excellent ceiling speaks. We'd love to be able to play both.  Any way to link them??

Hi, can Sonos play itunes? Doesn’t look that way… please let me know so I can bring this product back to the store if not. Thanks

Just moved from a Buffallo NAS to a My Cloud Duo. I want to attach My Cloud as a NAS rather than as a Service so that I can continue to see my album art work, etc.. The My Cloud shows as Z: but I cannot get the Sonos app to accept this. Any help welcome.ThanksPaul Hugh

Hi everyone. I’m logged into my Sonos account with no problems, but no one else in my home can use their own logins on the service. Only my account is recognised. Is there anything we can do? Not even getting a drop down to see other Spotify (for example) accounts.In addition no one else can add their Spotify or other accounts on their devices because the Sonos app demands that they sign in with my Sonos account first. Surely it’s not supposed to work like this?

Hi, I haven’t seen a recent post on the topic. Can audiobooks purchased through Apple Books be played on Sonos?

How come the choice of the type of music has disapeared in the latest update ? when you go to explore, all the playlists are jumbled together, so if you are in a classical mood vs a blues mood, you’re f...ked….   

Anyone have an idea how to stop the pop-up window from showing up on the computer when using the controller on a Mac?  I checked preferences. It’s very annoying. There does not seem to be a way to stop it form happening or even close it. You just have to wait until it closes on it’s own.Any thoughts?

Krull och kriminell finns på Spotify med många pod avsnitt.Sonos får jag bara fram en live sändning. skulle önska att sök funktionen var mer snarlik den i Spotify  då den inte är lika  känslig för felstavning.    

HiOn software 12.2.4 the latest and none of my speakers will allow me to adjust volume limit, it allows me to slide to slider down or up but just defaults to 100 as soon as I release my finger off screen!Has anyone else encountered same problem?This is on Arc set up, beam set up and playbase set up on both my iPhone and iPad  TIA    

Just downloaded the s2 app, starting it, tells me that i need an update ‘Sonos found on this netwerk, update your system...’When i hit update i have to login. After login, nothing happens… no update, no error, no message, nothing. I cannot get past this point, it keeps asking me to update and then to login…Unplugging my play:1's and playbar doesn't helpSee also s2-setup-issue-6845804 

My Sonos system is connected fine through my PC and Samsung phone but suddenly my iPad IOS 14  app is no longer able to find my Sonos system. I’ve activated the Sonos system through my iPad system settings. I’ve rebooted the router three times. I’ve rebooted the iPad 3 times and reinstalled the iPad 3 times. I’ve tried connecting the router to a speaker with an Ethernet cable and still it cannot find my Sonos system. The system continues to work through my PC and Samsung phone. It has been working fine and I have made no changes to the system. All other wireless devices working fine.

Ho due case, una dove ci vivo e un’altra in campagna con più sistemi sonos si può  usare lo stesso login in due case separate?

Anyone know what the latest update did from a few days ago? Do not see any release notes, just 12.2.2. 

Evening all.I’ve now upgraded all my old gear and gone full S2.Not greatly worried by the value/promises/what’s to come debate BUT, would love to hear your audio assessment before any after of going Amazon HD on S2 please.All my boxes ( Connect Amp’s and a Port & several SW’s) are linked to B&W CCM 684’s and 682’s and are hard wired RJ45..Simple question ….  can you tell the difference? Before Amazon HD and after going Amazon HD on an S2 system? And how big of an improvement is it?Thanks