Pop up window

Forum|Forum|5 years ago
January 28, 2021
6 replies
435 views

Anyone have an idea how to stop the pop-up window from showing up on the computer when using the controller on a Mac? I checked preferences. It’s very annoying. There does not seem to be a way to stop it form happening or even close it. You just have to wait until it closes on it’s own.

Any thoughts?

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Best answer by Airgetlam

That’s an Apple setting, not a unique Sonos setting.

Go to Apple’s System Preferences>Notifications>Sonos and turn off notifications.

Annazel S

Retired Sonos Staff

Hi @Melman.

Thanks for reaching out and welcome to the community! Let me help you figure this out.

May I know what specifically is the message showing on the pop-up?

To check some data from your system, please send in a diagnostic report through the Sonos app and reply with the confirmation number. I'd start by reviewing your system.

Looking forward to hearing from you soon.

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M

MelmanAuthor

Contributor I

Annazel, Thanks. It’s just a pop-up window showing what music/artist is playing. But it is very annoying. There does not seem to be a way to stop it or close it.