Controllers & Music Services

Every time I group another room I get scared that the volume level in the other room is going to be too loud. I think by default when grouping the volume in the additional room should be reduced to 5 or 10. There is no scenario ever when I add a room that it should immediately blast at a loud volume.

Is there any benefit at all in accessing Apple Music via the Sonos app, when I can stream directly to my Sonos Speaker from Apple Music?

Hi All. Having played with the new deezer on the Sonia app what do people think about it. It seems to be missing one of the best bits it had before the most streamed albums any idea how we can get this back ?

The Sonos App displays an album in the wrong order.  iTunes displays the album in the correct order.  I have deleted the album and reinstalled into iTunes library with the same results.  Help appreciated.

Hi all.  I can't believe I'm the only one frustrated that I can't choose the timing of the timer programming that controls when playback stops.  1 hour or 2 hours....why not 1h40...?  especially for the evening.  A timer like on a telephone would be so much more flexible to use...Is that really too much to ask of SONOS...?  I really don't understand how this could have gone on for so long....I'm counting on the most seasoned to send the request back to the appropriate services.  THANK YOU in advance for all of us.

Hi folks, Happy Sonos user for a few years now. I wanted to give Sonos Radio HD a try a few days ago, and it seems like it’s not available in Israel..Is there an ETA for availability in Israel / roadmap for other countries? I think the app should have prevented me from starting the trial provided it’s not supported in my country, or at least indicated that to me before proceeding. It took me a few support calls to understand that this is the issue..Thanks!

@Sonos Is it possible to put Favorites in the Music source of Alarms?Now we have to search the whole list for our favorite Sonos station and sometimes I search by station, so I don't know where to look for it in genre / country / ....

This will be long because I’ve seen others ask this question and no one answered it except to tell them how they should have wifi. I have Sonos one Gen 1 speakers. I have internet.  I’ve downloaded the SONOS S2 app on my computer. It has 16GB of memory and a 1TB SSD hard drive.I do NOT have subscribe to wifi because it’s an additional $39.99/mo with my ISP provider. I run everything via Ethernet cables.Is there a way to hook up these speakers WITH OUT WiFi? I have Ethernet cables connected to them all and each one has a dedicated spot in the the racks, but when I try to use the app it says “WiFi isn’t connected.” I have plenty of internet going into the computers, which is how I’m typing this… I just don’t have nor do I want WiFi. All the computers connected via Ethernet work. All the security camera connected via Ethernet work. All the everything connected via Ethernet is working… EXCEPT these speakers. How do I make this app work so the speakers will work? 

Ha Ha Ha, the fomo pressure has caused me to throw caution to the wind.

I have several Spotify playlists. The largest one has 4,000 songs. When I try to play that playlist via the Sonos app, I get “Unable to add songs to Queue”. This happens in both the mobile app on my iPhone and the Desktop app on my PC.I am able play a Spotify playlist from the same account that has 775 songs in it.What is the maximum number of tracks I can have in a Spotify playlist if I want to play it via the Sonos app?

This a feature that was once requested in this topic and I’d like to bring it up again as it is also something that would greatly improve the app.Essentially when using the Android app and you browse albums on a UPnP server you can only queue 1 track at a time instead of the entire album. There is no other way to queue an album without adding tracks one by one to the queue.There is no malfunction and this is just a feature request.

Hi, I have a Deezer Family Premium account but I can no longer select which account of the family I want to use. It only shows me the main one while some time ago choosing which Deezer user account to use was possible. Any idea why this is happening?

I’ve been using this set up for a while but it’s optimal (especially for playlists) so wondering fi someone has figured out a “better” to do it. I have 3 Sonos speakers (2 old “5’s” and more modern “1”) Still using Sonos S1 controller on my Mac and iPhone Macbook Air (recent) running Big Sur 10.6.5 Old WdMyCloud NAS Sonos Library points to wdmycloud/public/sharedmusic/ and within that i have all my music folders copied from the iTunes music library.I buy music from ITunes/Apple Music or Rip Cds, and store them on my local Music folders on my Macbook. Then I usually copy the folders correspondent to the new albums over to the /sharedmusic/folder on my wedmycloud that Sonos points to. My “issues” are:I wonder if ther’s an easier way to automatically copy new music that goes intio my local Music folders to the NAS (I always see some “automatically copy shortcut” in the iTunes folder but don’t understand it   more importantly, my playlists from Music don’t get imported to Sonos and I”m not

How do I add an app to Sonos that's not listed among the available choices?  I want to add Podcast Addict so I can play my podcasts on Sonos.

I don’t if this is just me, but my font has changed on the apple iTunes on my Sonos app. Also the alphabet isn’t displayed on the side of my artists column anymore. I’ve check if I need to update & everything is current. Has this happened to anyone else? June 2022

On the Android app when I adjust the volume slider it displays a value, but this does not happen on the Windows (10) app,Is it possible to get Windows to display the volume value?If not can this be added to the Windows app please.

I’ve got hundredes of Cd’s stored on my PC. However we rarely listen to them anymore as we use Sonos and Spotify.  Does anyone know how I can import it all as a playlist or just as artists? I don’t want to physically upload all the data, just have the Artist Names etc imported to my artists so I can play the music. 

In my old S1 and S2 systems I could access my extensive music library on a SAMSUNG SSD attached to the primary ASUS XT8 router.Unfortunately, my SONOS Sonnect, 5 Play1 and a SONOS ONE are S2, after major issues trying to set up S2 on ASUS XT8 Mesh network without success and having to destroy the old system and build a new one from scratch using SONOS netPlay1 attached to the primary ASUS XT8  router.I am now unable to connect the music library (SAMBA share) to S2 WILL THIS WORK?All play1, 'sonos one' and Connect are currently S2 I have a disconnected bridge still on S1 Is it possible to: 0) Wire Bridge to router 1) Factory reset all Play1 and Connect 2) Set up an S1 system starting with Bridge  3) Add 5 Play1 and Connect to new S1 system 4) THEN disconnect Bridge and wire the Play1 to router 5) THEN add music library. 6) THEN convert to S2 7) THEN add SONOS ONE speaker?

Bonjour, J’ai régulièrement de la publicité au démarrage de l’application sonos. Je n’écoute que deux radios, FIP et France inter et ces publicités me rendent dingues…. J’ai souscrit à Sonos radio HD et même constat, toujours des pubs. Merci de votre éclairage.  

It is really annoying that TuneIn plays adds when opening a radio station in Sonos. Now they even play ads during a piece of nice music.How can we avoid this, is there a work around. Or should there be a possibility to pay for add free radio (thinking about it that the radio stations i listen to als play there own ads) any advice?

What’s the best way to control alarms or scheduled music play? Is it through the Sonos app or through Spotify or Apple Music? I currently use the Sonos app to choose which playlist to play at a certain time, but I find it to be a little bit clunky and I’m wondering if there are some better options.

I’m moving from House A to House B, taking House A’s Sonos speakers with me and planning to add them to House B’s existing Sonos system:- House A is my house and my Sonos system;- House B is my partner’s house and her Sonos system (mine really, but set up under her credentials, unlike in House A)- The end result is we want all speakers working at House B in a single system. Both House A & B’s Sonos systems are currently fully WiFi (ie. no wired connections, no Sonosnet connections).- NB A slight complication, perhaps, is that while House A is on S2, the destination system is on S1 as it still contains an old Play:5. As part of this move process, that old Play:5 will be removed and so it will be possible to update House B’s system to S2. It’s not clear to me that the instructions in: https://support.sonos.com/s/article/1061?language=en_US  cover this scenario… 1. How do I go about achieving the above?2. And importantly, do I need to do anything to “prepare” House A’s speakers pre-mo

Was there another update last night?  My 8 am alarm started, but no music in Office.  Checked the app, Office had been ungrouped.  This happens every time there’s an update.

This is just feedback to Sonos.I don’t really like having to reset my router every time the Sonos app can’t find my Sonos system, whcih is becoming more frequent. Everything in my house is connected to the router, so resetting it is not ideal. I am sure there is a technical reason for needing to do this, but your users don’t care about that. All they see is that it is becoming increasing onerous to own and operate a fairly expensive sound system. From a marketing standpoint this might be a problem for you.I’ve had a Sonos system for 12 years. For the first time I am beginning to think that it isn’t really worth it.

I am about to purchase a new iPhone 13 pro.  At the moment I am using my Sonos app on an iPhone XR.  The app is the latest 2 version and my speaker is the Sonos 1 (2nd generation).  Will Sonos automatically work when I transfer app to new phone or will I have to do anything in settings?  Your help is much appreciated.