Deezer Family

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Hi,

I have a Deezer Family Premium account but I can no longer select which account of the family I want to use.

It only shows me the main one while some time ago choosing which Deezer user account to use was possible.

Any idea why this is happening?

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Ken_GriffithsAnswer

@User185621,

Have you actually added each one of the family Deezer accounts via the Sonos App using the various family mobiles/controllers as per this link:

https://support.sonos.com/s/article/3624

controlav

Lead Maestro

This is a question for Deezer, they own the account pairing and authorization code.

I see no mention of Family accounts on https://support.sonos.com/s/article/2919?language=en_US

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Ken_GriffithsAnswer

@User185621,

Have you actually added each one of the family Deezer accounts via the Sonos App using the various family mobiles/controllers as per this link:

https://support.sonos.com/s/article/3624

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U

User185621Author

Avid Contributor I

@User185621,

Have you actually added each one of the family Deezer accounts via the Sonos App using the various family mobiles/controllers as per this link:

https://support.sonos.com/s/article/3624

Hi Ken,

This is exactly what had to be done. Thanks for the help!!

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