Controllers & Music Services

My Speakers are kicking on all by themselves without anyone prompting from anyone in the home playing them.  It appears as if it is being triggered from a Spotify list being played elsewhere (not on wifi at home).  Is there anywhere this can be changed/addressed/modified?It’s as if the speakers are turning on by themselves every day.

small bug but bloody annoying, the sonos app does not appear if you try and search for it in the iOS search menu (pull down on home screen)No matter what i type, s2, sonos, the sonos app just doesn't appear.i use this shortcut to get around my iphone so be great if this was working again, it certainly used to be in previous releases.  

Hi Sonos CommunityI have a Sonos Arc and I tried to integrate Deezer account in services. I just don’t see Deezer available within the app. Any ideas.I live in Japan and Deezer is available in Japan. CheersARIESBABU

I upgraded my Sonos system to S2 a few weeks ago.  I have one Sonos Beam and two Sonos Play:1 speakers.  A complicating factor is that I also switched to a new router a couple of weeks prior to the update, but the system seemed to be working well prior to the software upgrade to S2.   Since the upgrade to S2, the connectivity to my speakers over the Sonos Mac OS X app has been very shoddy.  On many occcasions, one or more speakers will not appear on the menu.  Sometimes I will see the speaker on the menu, but when I attempt to play music I have difficulty getting a song to start.  There are some occasions when the system seems to work, but it seems sporadic. Additionally, my ability to use my Sonos speakers directly from the Spotify application has essentially ceased.   Please help!

Looking back in the support threads, it looks like its been about 7 years since people first asked for TuneIn to be enabled with login support like all the other services so we can enable playlists and Premium service.  Sonos clearly already has a partnership with TuneIn.  I’m curious about the level of effort to get this implemented.  

I can’t choose my individual sonos speakers for airplay. It has them and Apple TV bundled together. This only happens on my iPhone 

Can anyone please share with me what was changed with the S2 App update that was issued on 3/12/21? Thanks in advance.

I recently bought an IKEA speaker for a rental house. I am trying to set it up using a new SONOS account I created for the rental with a different email address to my home account (which is the one I am using now). The App keeps telling me that the verification email has been sent but I have not received it. I have tried multiple times and double (and triple!) checked the email address to make sure it is correct. I have also checked both my SPAM and Junk email folders. I have also tried to set it up with a (second)  separate email address but without success (ie, same problem). The account I am using to send this question is my home account, which has a different email address and is quite separate to the rental. Please help me. It is very frustrating.

Not sure where else to ask this. If I am playing a radio station via TuneIn radio and then add another room or swap rooms, it cuts the feed and throws a commercial on. I understand when I am completely starting out in the morning that would happen but this is new to us. Kind of annoying to have it cut off what is playing and throw an add in there when all I am doing is adding/removing a room to the stream. Thanks.

Good morning, For over six years I have been creating playlists on the Sonos app via Napster. I now wish to leave Napster and transfer everything to TIDAL, still to be played on Sonos. It is only recently that I have realised that music on my Napster account on Sonos does not back up to my Napster account.   Sonos is not able to help me.  I find this quite poor.  I wonder if other users have had this issue and if there is a way to overcome it.   I use an iPad and iPhone. I do not have a computer.  Thank you.   

Just a quick design exploration to simplify the app and give us quicker access to all volume controls at once, utilizing the swipe up feature.

Very basic question regarding the volume slider values if I may please?0 up to 15 I do understand, however 0 down to -15, what does that mean in the Controller?

maybe I just do not have the patience to browse through all the chats here, but I did a bit and I did not come across anyone (to my bewilderment)  mentioning the fact that there is no way to switch between bluetooth and wifi remotely. One always has to press the connectivity button at the back of the device. IS THERE ANY WAY TO DO THIS FROM YOUR PHONE?

Hi -- I have an S1 Sonos Connect that is connected to my Atmos compatible AV receiver.  Tidal has Atmos music but when I stream Tidal through the Sonos app, it doesn’t come through my sound system in Atmos.  Anything I can do?

I just joined the free trial of Sonos Radio HD, and I have a question. How can I listen to any of the exclusive Sonos Radio HD stations, like “Radio Chemical”, in my car via Apple CarPlay? If that is not possible, is there any other way like Bluetooth or AUX cable? Thanks!

I have a daily alarm set to play TuneIn BBC Radio 4 on my sonos system. Recently I got the warning on there that TuneIn is stopping the BBC programmes on 21st March 2021. So I changed my alarm to use Sonos BBC radio 4 channel.However it continued to play the tuneIn one. As a check, I changed it to Sonos Radio 3 for this morning. It didn’t play. I saw it showed it as playing though. Also it was showing up as an HD station.Anyway I’m concerned that after 21st March I won’t be able to set an alarm to play BBC radio 4. And will I need to pay a subscription to access Radio 3 as it’s showing as HD?I live in the UK. Access to these stations is an important part of my daily listening and how I use SONOS. It’s a bit of a deal breaker for my use of SONOS in future. I am on SONOS 2 although my devices are mainly older, I do expect them to last longer!

Will Sonos give me funding to buy either a Mac or windows pc as the no longer support Chromebook or will they like me to move to another sound system?' 

Hi, I’m glad to see the other formats have been added to the app now, so you don’t have to go into about my system to check you are getting the correct method. However, is there anyway you can change Dolby Atmos so it actually shows Dolby Atmos - True HD and Dolby Atmos - DD+. Would be nice to separate them out as well, seeing as you have now added the rest.          

Hey hey,  Apologies if this has been asked already.. I have a system running on S1. Listening to BBC radio stations at the moment and I get a message saying that it won’t work from the twenty something of March..I can’t upgrade to S2 because of legacy devices.. do I have any option to keep listening to BBC radio stations after this date?  thanks so much! 

Why for the love of god are you still require users to use SMBv1 voor NAS Support? This is unacceptable from a security standpoint and your responsability as a company towards your end users.   Closing topics like below one is not a solution to your flaud implementation for NAS/Samba support. https://en.community.sonos.com/setting-up-sonos-228990/sonos-support-for-smb-2-0-protocol-6739642/index9.html   What is Sonos gonna do to properly support NAS/Samba.

Is there a way to copy sonos playlist from S1 setup to S2? I am running a dual setup in my house and I have playlists from S1 that I would like to bring over to S2.

Is there anyway to play Apple Music from the Apple Music app to my SONOS group as is possible with Tidal?What I think I know is that Air Play is available to SONOS ONE but not when they are linked up in my group?Any advice on how to do it or for work arounds would be gratefully received.

I upgraded to the Sonos S2 app on my Mac awhile ago and notice that the Sonos S1 Controller is still in my Applications folder. Will dragging the S1 app to my Trash completely remove it or are there additional steps to make sure any related files are removed from my system?

Hi there, since the Mac mini has no optical out I was wondering if someone can guide me what usb dac or other converter should I buy in order to get the best out of my Mac mini. Want to use the playbar with a 5.1 setup in my home office. (Mac to playbar+Sub+2play1) thanks for your tips!

I have installed Sonos Desktop Controller 1124 (Sonos.exe version 6.0.0.34230) on a Windows 10 Pro host.Clicking the application results in the grey dialog box “Sonos” opening, and then nothing happens.  I have waited 5 minutes.  Looking in Task Manager the Sonos.exe is using no resources (it appears to be waiting?).I am able to use the Sonos Android Controller S1 with the same Sonos system.I am able to use Spotify with the same Sonos system.I have uninstalled and reinstalled the Desktop Controller. What gives?