Controllers & Music Services

Would anyone be able to answer this question about  S1 and S2 appsI'm presently using the Sonos S1 app to play music library stored on my Ipad device.The S1 app also allows me to play my music library through a 3rd party app called 'Djay'Using 'Djay' allows me to cross fade tracks and also provideEqualisation on the volume across the entire library.Can you please tell me if the S2 app will also permit this integration with Djay to allow crossfade and volume equalisation.Thank youFrank 

Hello,Is it possible to not only show dolby atmos in the app. but also if it is stereo, dolby, dolby 5.1, etc..Further it would be nice it lip-sync could be changed in minus direction, don't know if that is possible? Thanks. 

Hi, I removed the Bridge from my Sonos system and it works fine without it. But I hate to just throw electronics in the trash. Could I use the Bridge as a WiFi extender at home? Is there any other use for it? Thanks.

Hi everyone, Please help.I’ve had a gen 1 system for years with no problems, As of 12 months ago it started dropping out when streaming from spotify. I run a bridge hardwired to the router, a gen1 connect hardwired to my amp but wirelessly to the bridge and a connect amp wireless to the bridge. The problem seems more frequent on the connect but does also occasionally happen with the connect amp. So far I’ve upgraded my wifi to super fast fibre, changed channels on every piece of equipment i have, including sonos, It still happens, I then ran it with all other equipment depowered, It still happens . I’ve moved the router next to the connect, I’ve replaced the bridge with a Boost and finally I tried hard wiring the connect to the bridge. It still happens. I have no hair left.I’m about to throw it all in the bin.Is there anything else I could try before I do? 

Hi all, Firstly, I’m loving S2. Nice UX generally :) I would like to request moving the "Your Library" section to top of "Spotify" section in "Browse" screen. I believe this will create a more natural user experience for Spotify users looking to access the lists they have created. It is also only a small section of menu headers, so scrolling past it to the Discovery Type headers would be easy for those who simply want to take advantage of Spotify’s Discovery tools.  As it stands however, for me to find a list in my library that I haven’t added to “My Sonos” requires me to scroll for ages past all of the discovery headers down to the “Your Library” section. I actually didn’t even know this section existed anymore and only found it by sheer luck. I’ve shown my wife now how to find her lists and she agrees it’s in a difficult to find spot.  Thanks for considering! NOTES- Device = Apple iPhone 8+- Device OS = iOS ver 14.2- Sonos app = S2 ver 12.2.1

Fairly simple issue.  I’ve seen this happen with other apps but can’t remember which ones.  Google Music worked awesome with the Sonos app on my desktop as well as mobile.  I’ve migrated everything over to Youtube Music but when I try and connect Sonos with Youtube it says my email and / or password are wrong.  The message I get is “The email and password you entered did not match our records.  Please try again.”    I’m guessing there is a log file that may have an old password in it?  I am using the most current SONOS app on a windows machine.  Any tips would be appreciated.

I know this is an ancient topic but how can this still be an issue? I owned the playbar when it was new but the app back then was not very good with limited integration with Spotify for example. I loved the sound from the playbar but eventually sold it, partly because it wasn’t possible to control volume etc with an iPhone’s side buttons or from the lock screen. It’s just so unintuitive compared to a Bluetooth speaker. fast forward to 2020 and I thought it was time to give sonos another chance. I now own a Beam and Sub and the app is so much better. (And there is AirPlay and google assistant). I really would like to use the sonos app for playing music etc BUT I still can’t use the side buttons or get the controls on the lock screen.!! I’ve tried it all, closing apps, turning off all AirPlay devices. It even worked for a little while but then I connected the Beam to a Samsung the Frame 2020 and since then the controls are gone. I have turned AirPlay off in the tv:s settings. Does anyone

I can’t seem to find anyway to rename my rooms using Sonos controller on Windows 10. I’ve read that it’s possible through the mobile app, but surely if the little mobile app can do it so can the full desktop controller app can too? This needs asked again and again because it’s ridiculous if it’s not possible.

Why isn't there a jukebox mode available? There have been plenty of requests over the past few years. I can't be only one who is driven mad by party guests ruining the vibe by putting an entire album on instead of just the required track. Can you give us a date when this is likely to released as a beta and I'd be happy to have a house party to test it for you?

I am incredibly frustrated with SONOS.  I was at a friends house who had a new SONOS 2.  It made me download SONOS 2 to use system.  Now I am back in my house with SONOS 1 components and it does not recognize my system.  When you open Sonos 1 app, it shows my system for a split second, and then reverts to Sonos 2 screen saying it does not recognize network. This is such a ridiculous business strategy.  It seems like you created forced obsolescence of your older components that worked perfectly fine! 

I have had Sonos for years and have Sonos 1 and signed up for YouTube Music a month ago.  Recently have been getting: "Error getting stream URL for track." and only one song in a playlist would play.  I then deleted Google Play Music since I had signed up for You Tube Music thinking that may be the problem.  Now all the songs in all playlists are grayed out and a circle with bar through it  in front of each song.  Can anyone tell me what is going on?  Thanks.

I’ve kept my system on the S1 software because I think the S2 software isn’t yet mature and there are no compelling reasons to change. When I try to add a Connect the Controller says it needs to update.  When I take that option I’m offered only the S2 app … that I don’t want.  There’s no other option.  It’s a really simple need: I just want to add a Connect to an existing S1 system. Before anybody asks, yes all my hardware (including the extra Connect) is S2 compatible.  But no, I don’t want to migrate to S2.

Apple Music song library won’t queue after playing either an album or playlist from Apple library...it simply adds song to the album played as the album is the current queue unless I clear it...then the new queue is limited to the song(s) selected, and not a queue fro the entire song library….help?...something simple I’m missing here?...I’m a new Sonos user...many thanks

I had some issues recently where I couldn’t find 2 of my 4 Sonos One speakers.  Got that squared away but now I can’t adjust the volume from the app like I used to.  If I move the volume control up or down nothing happens.  The music is playing but the volume can’t be adjusted from the Sonos app.

Hi all.    I have Tidal which has hi res audio. How can I tell if this is being streamed now via the S2 app?   Cheers Tim

Bonjour,l'enceinte Sonos Play Five est-elle hires ? Peut on lire des fichiers 24-192 via l'application S2. Car je suppose que tous ces récents changements sont destinés à évoluer dans ce sens. Si la réponse est négative le sera t-elle prochainement ? Une date est elle fixée ?Bien cordialement 

I can’t seem to figure out how search is supposed to work on Tunein radio, Iheart radio and other services. If I am looking for a particular station or program it seems I need to know in advance which category and  sub-category Sonos has decided to apply to my target, if it is listed at all. There do not seem to be  an effective search function.How do people find stations and programs?

I have music  on Google Drive. How can I play this through sonos?

I would buy more equipment if I thought you’d support your product with multiple genres and more length to a genre.  But it looks like you’re waiting for another vendor to leapfrog you and get your future new business.  I guess I just have to wait until Sonos goes belly-up and someone buys your code.

Please provide a software update that allows Sonus Move to pair with a Sonus Sub. I shouldn’t be forced to buy another Sub-compatible speaker in order to pair with a Sub then group them all.    I understand the reasoning of the Move being portable, but if I want one or more Moves paired with a Sub while they’re in their normal location, you should let me. It’s easy enough to turn off the Sub temporarily if I want to take the Move(s) in another room (or outside) and the Sub isn’t nearby.    In my case, I want a pair of Moves+Sub in my bedroom/bathroom with the Sub under the bed. I bought the Moves so I could “Move” them in the bathroom when I shower and get ready without having to unplug/plug power cables. In order to achieve this, I had to buy a Play:5 to pair with the Sub. The Sub is still in close proximity and sounds great with the additional Play:5 but I don’t really need the extra Play:5 and this kind of use case is exactly why some people will buy Moves instead of fixed-location 

The other thread that had this topic is closed, but didn’t address my problem. After an hour with sonos help, this is what we did.First, confirmed my S2 was up to date. Unplugged all sonos speakers/units Rebooted the router Plugged them back in.It took a little waiting for them to come back online, but it did the trick. 

Hello All in the Community! I continued to be asked to upgrade my app on my phone everytime I log in. I have a friend that did the upgrade and is now no longer able to use their devices. What is the deal with the older devices. Will it brick my networked amps and portables if I upgrade the software? I have Sonos Play 1 and Sonos Connect Amps.  Thank youRalph  

I have a system I installed for a client that where I swapped out a sonos one sl black for one that’s white. The room is a master bathroom. The problem I have is that when I tap the group button and then click ‘everywhere’ the room won’t select.  I can manually click the room and it works fine from there. But the ‘everywhere’ will neither select or unselect that particular room.  I’ve factory defaulted the speaker and added it back using a different name and same results.  My app is up to date and Sonos the sonos system. This problem is repeatable on multiple iOS devices. Sonos tech support suggested posting this question to the community. They are stumped apparently. 

I have never been so frustrated with an upgrade, my system is now down, there is no way to go back to S1….

There was a thread about this topic, but it is closed for comments. It’s still an issue: Sonos can’t see semi-colons as a delimiter for genres. It is musicologically impossible to fit every piece of music into one genre. That’s absurd. If Sonos loves music, it should address this problem!